I used to be able to make a purchase and get a refund when it was not "as described." Now it has become a wasteland of junk sellers who just want YOUR money. They go through the motions of putting up a great sales letter, host a great webinar, and wait for the sales to roll in. Once the money starts rolling, they're off to their next big project.
I haven't been making as purchases as I have in years past, but recently I invested in 4 products - info and software - that have not been worth the money. There is NO refund policy on their sites, so you would think you were safe in asking for a refund after stating the reason. No matter how often or what method I have used to get support, there has been NO RESPONSE.
Because of this "I don't care about my customers" attitude, I have decided to stop buying from sellers I don't know. Even affiliates telling me how great a product is will not be enough to make me buy. (I recently purchased software based on the recommendation of 2 female partner sellers in the WF who are now actually supporting the seller who does not respond to support issues!)
But what about their promises? What about their customer support?
Sound off - list your grievances (without naming names).