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What Would Cause This Browsing Problem?

by Steven Wagenheim
3 replies
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This is the weirdest browsing problem I've ever run into and I'm trying to understand what would cause it and why doing what I did fixed it.

There is one site I go to for my online music courses that, for whatever reason, stopped loading in Chrome. In any other browser it loaded fine. In Chrome, it would just spin at the top of the page with a message "loading". This was also happening on both my PCs so it's not a PC issue.

So I went to Chrome troubleshooting for pages not loading and the first thing it says to do is clear history, cookies, cache, etc. So I did this, closed up Chrome, restarted it and went to th site and now it's fine.

What causes this? I don't understand how any of those things can keep a site from loading. Can somebody please explain?
  • Profile picture of the author Richard Van
    Hi Steven,

    I moved to Chrome a while back and I've had that problem a few times. Recently I joined a site to get better at Photoshop and I couldn't login anywhere on Chrome, I hit the login button but it just reloaded that page. Support said this often happened with Chrome visitors and sure enough, it works fine on FF and anything else I try.

    I'm not technical enough to know why but this has happened to me too and so it's probably time I cleared my cookies, biscuits and other caches of nuts etc and see if it works.
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    • Profile picture of the author lanfear63
      I had this with chrome and also my pop3 email in Windows Mail not coming down a short while back. I eventually re-started my computer and reset my modem and router, all was well? Could have been a sour internet connection but puzzled as to why it was so selective or even the reason?

      Over the last couple of days Chrome seems to be becoming more aggressive with it's Malware Ahead pages. Since I have Norton 360, not too concerned so just allowed it on the sites I want to see.
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  • Profile picture of the author stoltingmediagroup
    Your browser cache is there because sometimes your internet connection may be slower than your computer. Most web pages contain the same images etc across their pages, (like this forum).

    For example, the logo is at the top of all the pages in the same spot, so instead of downloading the same logo for every page, it is downloaded only once, and kept in a spot on your hard disk where your browser stores it to be used again every time you visit here and browse around.

    The cache however does have a limit, and the downloaded stuff that hasn't been used much is usually deleted to make room for new images etc. However, in your case, something messed up, which happens quite often.

    Your chrome browser failed to make room for more stuff, and did not do so automatically, (which I hear is a common complaint), so that’s where “clearing the cache” comes in.

    This can happen to any browser, and when it does, you end up seeing a half loaded site, or a site that won't load at all. (The spinning / loading message)

    Either way, you found the solution, so just simply clear the cache next time.

    Maybe Chrome does it on purpose so Google can keep tracking you with their cookies etc.
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