A/B testing in telemarketing
So when do you decide to change some things up?
After how many "fails"?
Where do you look for to come to the conclusion something is not working?
For example,
Let's say when somebody says "Well, I am very busy at the moment".
You say "That's no problem. Let's just book a meeting for the end of November".
He says "no".
But, you know you have booked some meetings with that line.
How do you know if something you are saying is optimal? For example, something works a 3 times, but by changing a word..it might change to 5 times.
Recognize reality even when you don't like it - especially when you don't like it.
â Charlie Munger