Dan Kennedy Is Wrong: "But My Business Is Different"

9 replies
It's common to find in the pitch for Dan Kennedy's training a argument against the objection the reader saying "but my situation is different".

These pitches are for training programs that don't have personal input by him.

Of course he has to counter that hurdle to the sale, not arguing against that.

What I find when clients come to me for help with their marketing, is that
their situation is indeed different.

Giving a one size fits all approach is a disaster waiting to happen for them.

Example 1: *Postcard mailing advocates got to a start-up guy
for a low dollar price point service.

The probability of getting a positive return on a campaign even with the best message was microscopic low
due to low dollar price point.

Example 2: Using new advertising media for a client is not going to work because it's a very time sensitive industry. He has the timing nailed better than any other player in his industry.

What's needed is to plug the holes in the follow up.

You going in to pitch a media he isn't using?

Example 3: Client's market is tradesmen. They have no time to
sit through a Oren Klaff style pitch.

Going to use boardroom tactics on a *plumber?

Example 4: Carpet cleaner using the leading guru's ad template. It's a better version of clean carpets. Problem for the consumer it's always about clean carpets.*

You need to introduce something else they haven 't seen, like dust mites.

Example 5: In my paper receipt business offering me website,
SEO and Adwords, won't work.

Very few are searching for them
through Google in NZ.*

If I was clueless to that point and a*
marketer of those services took my money knowing that, I say he or she*
should be put out of business.

Yep, my business is different.

Example 6: client in paper receipt roll business. Thai food has customers lined up to the footpath at lunch time.

Are you going to pitch a way to get more customers? Laughable!

"But their business is no different",
clueless pitchmen say.

Get real people.

Best,
Doctor E. Vile
#dan #kennedy #wrong
  • Profile picture of the author thet
    Couldn't a trainer focus on the basics / fundamentals?
    tactics can change
    Signature

    Recognize reality even when you don't like it - especially when you don't like it.
    — Charlie Munger

    {{ DiscussionBoard.errors[9781335].message }}
    • Profile picture of the author ewenmack
      Originally Posted by thet View Post

      Couldn't a trainer focus on the basics / fundamentals?
      tactics can change
      They also can get a person only so far.

      When they are selling to the masses,
      there isn't feedback given which helps
      to adjust to different situations.

      Best,
      Doctor E. Vile
      {{ DiscussionBoard.errors[9783308].message }}
      • Profile picture of the author thet
        Originally Posted by ewenmack View Post

        They also can get a person only so far.

        When they are selling to the masses,
        there isn't feedback given which helps
        to adjust to different situations.

        Best,
        Doctor E. Vile
        So what can somebody do to learn to be the best?

        A seminar is to general. Not everybody has the privilige to work at a great company / under a great mentor.

        So, it's not so bad to get a person as far as he can get on his own, so he can join the company / find the mentor where he has personalized feedback to his particular situation?

        I am probably missing something. What is it?
        Signature

        Recognize reality even when you don't like it - especially when you don't like it.
        — Charlie Munger

        {{ DiscussionBoard.errors[9783323].message }}
        • Profile picture of the author ewenmack
          Originally Posted by thet View Post

          So what can somebody do to learn to be the best?
          In marketing, it's like martial arts where you see your competitors
          strengths and weaknesses.

          Closely understanding what they are is your first job.

          Second job is to understand your prospects situation
          better than anybody else.

          You need both because if you only understood
          the prospects situation and your message was the
          same or similar to the leader, then you are out of the game.

          Example: research shows that bed buyers had recently stayed at hotels.
          Are bed sellers mentioning this in their advertising?

          Not that I've seen.

          However out of sight could be direct mail to those
          who have been on holiday recently. You can get
          a list of those people.

          That's an example of knowing more about your prospects
          than anybody else.

          Best,
          Doctor E. Vile
          {{ DiscussionBoard.errors[9783365].message }}
  • Profile picture of the author SirThomas
    Originally Posted by ewenmack View Post


    "But their business is no different",
    clueless pitchmen say.

    Get real people.

    Best,
    Doctor E. Vile
    Very well said!

    Even in the same industries and in the same location, businesses are and operate differently. Construction industry is a perfect example of that. Some contractors serve residential market while others serve commercial or multiple family projects. Some of them only contract through general contractors, architects or showrooms, while others deal directly with the end consumer. Offering them the same "marketing solution" is quite dumb actually...

    Thomas
    {{ DiscussionBoard.errors[9781611].message }}
    • Profile picture of the author ewenmack
      Originally Posted by SirThomas View Post

      Very well said!

      Even in the same industries and in the same location, businesses are and operate differently. Construction industry is a perfect example of that. Some contractors serve residential market while others serve commercial or multiple family projects. Some of them only contract through general contractors, architects or showrooms, while others deal directly with the end consumer. Offering them the same "marketing solution" is quite dumb actually...

      Thomas
      Take the glass biz.

      There is...
      new residential
      new commercial
      new car windshield
      new cat doors
      fix residential
      fix commercial
      fix car windscreens
      balcony glass

      Then competitors say different things in different
      locations which need to be factored into the message.

      Best,
      Doctor E. Vile
      {{ DiscussionBoard.errors[9783319].message }}
  • Profile picture of the author Oziboomer
    I get the DK approach to getting people to accept that they can get benefit out of his training methods. He has been around a while and he continues to use the message in his copy so is it working?

    I also get that a lot of business fundamentals are the same from business to business and most sellers of marketing would like to have businesses and business owners believe that better marketing is the solution to all their problems.

    Often better marketing just helps uncover the more serious flaws the business has in their fundamental processes.

    Being different to your competitors in business is essential to succeed.

    We had a local business enter a business that you would say "Couldn't be different" than others in the same space, selling of all things Bubblewrap.

    When these guys entered the market and I became aware of them it was via a direct mail piece to my business.

    It wasn't some boring here is our product and here is the best deal type of mailing although there was a competitive offer in the package.

    It was an introduction that I filed into my swipe files because they had really thought about "How to be different as Bubblewrap suppliers"

    They had created a good story...can't give you all the details but basically their "Bubbleologists" were harvesting Himalayan air and personally injecting each bubble with the best air that would bring happiness when popped.

    The ordering process was so smooth.

    The followups of the how your bubbles were personally being created and the sort of "Wonka factory" of bubble making was hard at work ensuring each bubble was perfect.

    The fast dispatch with delivery in a matter of hours with great descriptive notifications of the route your delivery was taking along with another story that kept you engaged and saying "Although I'm busy I like these guys"

    Their prices are super competitive for the volumes we purchase in our market.

    When you receive an email or physical mail from them or even are unwrapping a roll and you find some little sticker pointing out one bubble is special and you should pop it for a special blessing from the Himalayan tribesman that supplied the air is absolutely fantastic and I reckon our use of bubble wrap has trebled due their special attention of "Being Different"

    Being observant of what different people have done in the past to breakthrough in their industries through creative use of copy, methods, branding etc is vital and studying the Caples, Olgilvys, Kennedys and others is useful to recognise patterns that work and could be adapted to suit "different businesses".
    {{ DiscussionBoard.errors[9781656].message }}
  • Profile picture of the author pstonik
    Originally Posted by ewenmack View Post

    It's common to find in the pitch for Dan Kennedy's training a argument against the objection the reader saying "but my situation is different".

    These pitches are for training programs that don't have personal input by him.

    Of course he has to counter that hurdle to the sale, not arguing against that.

    What I find when clients come to me for help with their marketing, is that
    their situation is indeed different.

    Giving a one size fits all approach is a disaster waiting to happen for them.

    Example 1: *Postcard mailing advocates got to a start-up guy
    for a low dollar price point service.

    The probability of getting a positive return on a campaign even with the best message was microscopic low
    due to low dollar price point.

    Example 2: Using new advertising media for a client is not going to work because it's a very time sensitive industry. He has the timing nailed better than any other player in his industry.

    What's needed is to plug the holes in the follow up.

    You going in to pitch a media he isn't using?

    Example 3: Client's market is tradesmen. They have no time to
    sit through a Oren Klaff style pitch.

    Going to use boardroom tactics on a *plumber?

    Example 4: Carpet cleaner using the leading guru's ad template. It's a better version of clean carpets. Problem for the consumer it's always about clean carpets.*

    You need to introduce something else they haven 't seen, like dust mites.

    Example 5: In my paper receipt business offering me website,
    SEO and Adwords, won't work.

    Very few are searching for them
    through Google in NZ.*

    If I was clueless to that point and a*
    marketer of those services took my money knowing that, I say he or she*
    should be put out of business.

    Yep, my business is different.

    Example 6: client in paper receipt roll business. Thai food has customers lined up to the footpath at lunch time.

    Are you going to pitch a way to get more customers? Laughable!

    "But their business is no different",
    clueless pitchmen say.

    Get real people.

    Best,
    Doctor E. Vile
    Dan Kennedy isn't trying to say that every media will be just as effective for every market. I don't think you quite understand how he optimizes his right media/right message/right market triangle. Part of that is definitely picking the best media (direct mail, seo, ppc, billboard, tv commercial, etc.) for your market.

    What he means when he says stuff like "no business is different" is that:
    • All businesses should performing lead generation for future sales as well as going after sales now
    • All businesses should make sure the copy in there ads connects with their market
    • All businesses should have a USP (Unique selling proposition), something tangible and important to your prospects that separates you from your competition
    • All businesses should have a back end
    • All businesses should test their offers and ads
    • All businesses should have a list of prospects that they nurture like it was their first born child
    • All businesses should know what the lifetime value of a customer is so they know exactly how much they can spend on marketing
    Again, obviously Dan Kennedy knows that different media outlets are more effective for different businesses. Most people's problems are fundamental mistakes in their marketing that will hamstring them no matter what media are using.
    {{ DiscussionBoard.errors[9802988].message }}
  • Profile picture of the author ewenmack
    ^ Whether or not "their business situation is different"
    matters none to the business owner.

    Most believe their's is different.

    Arguing, fighting and educating them that their's is the
    same is a battle you are not likely to win.

    Hence the smartest one's work with the existing belief.

    Further more if you don't, you'll be written off as clueless
    to the business owner because you haven't seen the day to day
    operations of it.

    Here's a post which gives another perspective
    on what the highest paying clients think...

    http://www.warriorforum.com/offline-...scription.html

    Best,
    Doctor E. Vile
    {{ DiscussionBoard.errors[9804561].message }}

Trending Topics