Receiving end of "Is now a bad time to talk?"
or if the individual reps came across it here, or on YouTube, or what have you...
Anyway, I manage a hotel, and three reps in the past month have used that line
in their conversations. innroad.com ( a hotel booking engine and property management
SAAS), desk.com (a Salesforce company that does CRM), and I forgot the third.
The impact on me is positive. (I snicker a little on the inside because of the posts here.)
I greatly appreciate the courtesy and respect for my time. There are times I am
interested, but really in the middle of something important.
The only thing I would suggest is that if you do incorporate it into your conversations,
really mean it. That is to say - relax, listen and follow up at the date and time you agree to if the
prospect says that now is not a good time. Some seem to have been caught of guard
when, for example, I ask them to call this coming Tuesday between 1 PM and 3 PM
my time zone. (I can tell some are thinking they are supposed to be overcoming objections,
or something combative.)
You have to follow your "Spidey sense" as to whether it's an out or blow off, but
I do like it and wanted to give a buyer's perspective.
I do think it helps lead to enjoyable (at least not unpleasant) conversations with actual prospects
instead of unenjoyable battles with mere suspects.
Dan
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