I have a local client that is a pest control company. I've been billing them weekly for all calls minus solicitors.
The problem is that after I send them the weekly bill, they have to get back with their own stats. This is because they call back numbers that maybe didn't get all the way through to an operator and still may have turned into a lead (I have no way to see this from my end).
So it becomes a big headache every week to wait on them and then for them to get around sending payment. Sometimes I'm waiting up to 2 weeks.
I'm considering the following options:
- Monthly flat rate for all calls (paypal subscription)
- Pay per call based on time duration (invoiced)
- Deduct from a prepaid balance
The thing that makes a monthly flat rate tricky is that pest control is a bit seasonal. There are more bug jobs in the summer than winter. So a year-round flat rate might be hard to swallow for them. It also puts a cap on how much I can make with them If i wanted to keep pushing the SEO harder, which is very possible to do.
Basically, I'd like to remove the problem of having to follow up with them to get payment and make things as automatic as possible without having to hire a person to scrub leads every week.
Any advice on what would work for this client and any others going forward? This was something I sort of fell into, so wasn't thinking long term with my billing structure when I got started.
Any local lead experts care to chime in? Thanks in advance!