Can you use text messages to contact businesses?

by wb_man
26 replies
I was reading some thread here and came across a few posts about using text messages to contact businesses.

what? does texting really work?

do you have to send a lot of texts and is texting this way considered spam?
#businesses #contact #messages #text
  • Profile picture of the author Freebiequeen1999
    ................................NO
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    • Profile picture of the author wb_man
      yeah...i had my wtf moment when i read it

      i think it's spamming so probably not a good idea.
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      • Profile picture of the author zimbizee
        Cop out, Man up and pick up the phone.

        If someone text me touting for biz i couldn't take them seriously.
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  • Profile picture of the author navyn
    No...

    You can send sms to only registered numbers for your product promotions or information.

    But keep in mind do not spam via sending too much messages.
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  • Profile picture of the author jamesfreddyc
    At minimum, commercial SMS messaging for promotions follow existing CAN-SPAM rules/regs. Get legal assistance.
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  • Profile picture of the author blisonickid
    It depends on the laws of your country but if you have your business contacts who are having your product then you can send text messages to them
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  • Profile picture of the author LogoDesignerz
    No, I think it's a dumb idea. I mean how can survive without verbal communication. Another thing is that only text massages can become the reason of misunderstanding.
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    • Profile picture of the author savidge4
      Originally Posted by LogoDesignerz View Post

      I mean how can survive without verbal communication.
      Just think how many times this was said 15 to 20 years ago when the internet took off.
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  • Profile picture of the author Ecommerce CMO
    How the hell would you get enough numbers for this to make any sense?
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  • Profile picture of the author Chris J
    it might be spamming and i dont think you it can work
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  • Profile picture of the author arindamroy
    I don't think text messaging is a good way of doing business, since in today's rapidly improving Tech world, no one is much interested in reading massages and all. One can take the medium of apps and other smart-phone techniques.
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    • Profile picture of the author jamesfreddyc
      Originally Posted by arindamroy View Post

      no one is much interested in reading massages and all.
      When you get a text do you just let it sit there unanswered?

      Be honest.
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      • Profile picture of the author Lance K
        Originally Posted by jamesfreddyc View Post

        When you get a text do you just let it sit there unanswered?

        Be honest.
        Sure do. If I don't know the sender, it gets ignored and/or deleted. Sometimes people I know even get ignored. Not intentionally. Sometimes I just get busy and forget about their message. I feel kind of bad when that happens. But if it's something important enough to need a response in their mind, they should have called instead.
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        • Profile picture of the author jamesfreddyc
          Originally Posted by Lance K View Post

          Sure do. If I don't know the sender, it gets ignored and/or deleted. Sometimes people I know even get ignored. Not intentionally. Sometimes I just get busy and forget about their message. I feel kind of bad when that happens. But if it's something important enough to need a response in their mind, they should have called instead.
          Then you are the of the teenie, tiny, miniscule minority of people that do not check. The vast majority of people simply cannot allow delayed opening of notices.
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        • Profile picture of the author Ron Lafuddy
          Originally Posted by Lance K View Post

          Sure do. If I don't know the sender, it gets ignored and/or deleted. Sometimes people I know even get ignored. Not intentionally. Sometimes I just get busy and forget about their message. I feel kind of bad when that happens. But if it's something important enough to need a response in their mind, they should have called instead.
          That's the thing about digital, it can be ignored.

          And if you happen to be a part of the targeted market...oh well.
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  • Profile picture of the author laurencewins
    ..................NO................ Are you serious? That is one of the worst things I have ever heard of.
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  • Profile picture of the author netbroker
    You will be in deep S--T if you do that..........(Just pick up the phone and sell!!) nothing hard about it dude!... just write your script.. plenty of freebies online to help with this ..
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    • Profile picture of the author MiguelPerkins
      yes this is very important one when your business contacts for your text. but it is not well idea to contact your customers and partners. because some times they will does not responding.
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      • Profile picture of the author savidge4
        Really am seeing this more and more... click here: http://www.warriorforum.com/offline-...ng-68-opt.html look at the very bottom right. notice "or text your e-mail address to #" THIS is a VERY viable and under used marketing strategy.

        Forward thinking Mobile Centric marketing kids. I know we tend to look at all those SMS guys running around thinking they are nuts.. and how would that apply to marketing today... its the near future, its HOT and its effective.

        You can get on the phone cold.. or step in warm and have them wanting to call you.
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        • Profile picture of the author wb_man
          Originally Posted by laurencewins View Post

          ..................NO................ Are you serious? That is one of the worst things I have ever heard of.
          Originally Posted by netbroker View Post

          You will be in deep S--T if you do that..........(Just pick up the phone and sell!!) nothing hard about it dude!... just write your script.. plenty of freebies online to help with this ..
          calm down...
          it's not my idea, someone mentioned it here.
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          • Profile picture of the author Ron Lafuddy
            The only way you're gonna know, is to try it and see for yourself, if it works for you or not.

            No one here can give you that answer. There's always someone who will tell you "that won't work".

            Ignore them and give it a shot. Let me know how it turns out and good luck.
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            • Profile picture of the author wb_man
              Originally Posted by Ron Lafuddy View Post

              The only way you're gonna know, is to try it and see for yourself, if it works for you or not.

              No one here can give you that answer. There's always someone who will tell you "that won't work".

              Ignore them and give it a shot. Let me know how it turns out and good luck.
              nah, i won't try it.

              this is like text message spamming so not sure if legal or not...
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              • Profile picture of the author jamesfreddyc
                Originally Posted by wb_man View Post

                nah, i won't try it.

                this is like text message spamming so not sure if legal or not...
                There is nothing "probably" or "not sure" about this. I've already mentioned that Text Messaging falls under CAN-SPAM act and you need legal guidance to make sure you are compliant.

                Aside from the regulatory aspects, most cellular carriers will employ their own rules for text messaging that originate from long code numbers (eg. your own mobile device) and will blacklist numbers if they deem them to be bulk sending or perceived as spam. This is why many commercial messaging platforms that will perform bulk sending will utilize shortcode numbers to originate the messages.

                There's quite a lot more to it and I know you are only asking in the context of sending limited messages from your personal mobile device, but you need to be compliant nonetheless.
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  • Profile picture of the author Astrodo14
    Text messeges, except from close contact. are often ignored from most people. Even in close contact, calling them right away would sounds a lot better.
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  • Profile picture of the author Digital Hustle
    So am I the only one wondering how you're going to text somebody on a landline...or did I miss something? lol.
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  • Profile picture of the author DaniMc
    Cold texting no - bad idea. Texting an opt-in list? Awesome results.

    My opt-in database has a required phone field. Most people put in the cell phone. I call everyone - many do not answer. When I text blast 50 of them, I get 6-7 responses and 2-3 set appointments.

    If you are using it correctly, it is terrific. Think about how you are building your database and use an opt-in. Then send messages personalized with their name and phrase it like they are the only person you are texting.

    Texting has brought me quite a few large sales.
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