Nail it out until the bitter f!@#$ing end.

14 replies
When I first started selling, or really any activity which pushed my comfort zone and identity to their limits, I held onto something I learned quickly about human psychology. Your DNA, unconscious, self-perception.. whatever you want to label it.. does not want you to change. Your mind has been designed to find every excuse to give up and retreat unless you make the commitment to keep going, no matter what.

Some key ideas in selling and life I have learned over the years, which makes being tenacious much easier:

1. Have a process-orientation, do not focus on the end result.

I try to find joy in whatever I am trying to get better at, ice skating, exercise, public speaking and selling. I view them as an end of themselves, not caring too much about the result at the end of the day. This is a paradox, because of course I want competency, but you more you focus on doing things right instead of the process, I find the worst you perform.

When I was developing my skills as a salesperson, initially I focused on getting the sale or not, getting the order back or not. And most would concievably agree that this is where your focus should be, and I agree.. to an extent. Sales managers give new hires a 2 week period to prove themselves, they can either sell or they can't is the reasoning, and from a business perspective I can understand this. But instead of focusing on developing a good process for success the reps focus on the end. Sometimes it's just a fluke they got the order, only to be fired a month later for non-performance. I would see this over and over again.

My view is that as long as I am getting a little bit better every day, I am doing perfectly. Results or not. Is this delusional? Probably. But having deliberate blind spots to reality can be helpful.


2. Every attempt is a 10/10

I never brow beat myself or blame myself. Again, this is a paradox.. because I actually am monitoring myself and adjusting as I go.. but I look for evidence for why I am doing amazing at the same time. I made a mistake? Who else could get as far as that? Only me. It sounds narcissistic and delusional, but the truth is that reality itself is subjective. You can have the reality that you are a loser, reinforced by real-life experiences.. or choose to reframe those same experiences to feed into an incredible, invincible self-image and world view. It's up to you. Whatever expeirence you have in life be it negative or positive can always feed into a positive, empowering perspective on reality. And reality tends to have a tendency to bend to how you look at things, from the inside out.

I will post more in a bit.
#bitter #end #f@#$ing #nail
  • Profile picture of the author Matthew North
    Your self-esteem, selective focus, and how you generally see the world I find influences massively on how much money you can make in sales. It is overlooked, as most will look to improve their verbal and conceptual mechanics first of how what to say, how to say it etc.. which I totally agree is important.. BUT how you view reality as a whole decides how you interpret and apply those techniques.

    For example, I had a sales call today where the prospect gave me objection after objection after objection. This was right at the start. How many people would give up, think they're not interested and simply move on. That's your selective perception telling you he's not going to buy, one subjective view of many. To the prospect, he isn't really objecting.. when he says he has another guy looking after his work or doesn't think he has a budget.. he isn't saying 'I'm not interested in your product', he is only describing how he views his situation.. from his point of view.. not saying NO. If he was saying no, he would say 'Not interested', and that would be the end of the conversation.. he's just giving me detail.. and in my very delusional perception of the world.. every objection I hear I frame it as 'I'm gonna buy, I wanna buy, I'm interested. Sell me because I want it!'

    And often, MY worldview becomes the perception that dominates the interaction because I am completely certain and relaxed with it.. and people get sucked into it.. and buy. Just as the prospect did today. If I had a negative self-image and worldview 'No one buys this, and no one buys from me! I've heard no 100 times today and this guy is gonna say it too..' your internal self-perception becomes true as well.
    Signature

    you cant hold no groove if you ain't got no pocket.

    {{ DiscussionBoard.errors[10253308].message }}
    • Profile picture of the author AarenE
      You made an interesting thread here asking about transitioning to consultative selling. Go back and finish that. This forum is for discussions not preaching.
      {{ DiscussionBoard.errors[10253327].message }}
      • Profile picture of the author Joe Broon
        Matthew

        Are these your thoughts or are you copying and pasting somebody else's opinion.

        The thoughts are a bit intense. You sound absolutely pumped but I'd definitely try to relax a bit more

        Joe
        {{ DiscussionBoard.errors[10253351].message }}
    • Profile picture of the author tryinhere
      Originally Posted by Matthew North View Post

      Your self-esteem, selective focus, and how you generally see the world I find influences massively on how much money you can make in sales.
      One part of what you wrote is true, in that you attitude is very important, but that alone will not dictate on how much money you can make.

      Having the right attitude and selecting the right products and or services to promote and sell are more important, and by this I could have the right attitude and sell down and close pen sales all day and take home a pay check where I eat the same as everybody else, or I can learn to sell big ticket, big paying product and services and live even better.

      If you watch any high end pro sales person, you will see over the years they will seek and tune it to what's selling but also what's paying well.

      If you have this right you can take home 1 - 3 months average pay for a weeks work and you can earn over 500 - 1K in an hour or less for closing deals down and at worst you should be earning 2 - 4 times the average wage and to a lot of pros even those numbers would be chicken feed, so get to the big dollars have a good attitude but also be selective in what you sell.
      Signature
      | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
      {{ DiscussionBoard.errors[10256136].message }}
  • Profile picture of the author Michael Nguyen
    Customers need reassurance that you're the right solution and they need you to be sure about it. Out of 10 qualified prospects, maybe 1 of them will close themselves but the rest will need you to close them.

    I'm absolutely sure my services will help them which is why I will close hard if they can't make the right decision.

    Listen to their complaint/objections but don't "buy" it. I did the same with a lead at the start of the year, he gave me every single reason why he couldn't go ahead without saying but I stayed in the close and eventually he agreed.

    People are sheep and need to be lead, some need a tug by the neck while others need to be kicked up the backside.
    Signature
    {{ DiscussionBoard.errors[10253600].message }}
    • Profile picture of the author DaniMc
      Originally Posted by AarenE View Post

      You made an interesting thread here asking about transitioning to consultative selling. Go back and finish that. This forum is for discussions not preaching.

      Originally Posted by Joe Broon View Post

      Matthew

      Are these your thoughts or are you copying and pasting somebody else's opinion.

      The thoughts are a bit intense. You sound absolutely pumped but I'd definitely try to relax a bit more

      Joe
      Hey guys he is saying the right things and doing the right things. Don't tell him to relax. I have never met a big hitter who would tell someone to relax about their business. In fact its just the opposite - big hitters take high levels of responsibility.

      If you think THAT is intense you should see me at the office with my team. You should see me alone in the mirror demanding more from myself. The only way to win is full intensity, all-in, all the time, I play every chip in every hand. I can't lose because I push harder than anyone else.

      People who tell me to relax need to level-up because there is no way I'm coming back down. Tried that for years. It's much better to stay jacked up to 100!

      Nice post Matthew - don't let these haters stop your flow. Keep giving man. There are people who need to hear it. Even if sometimes that person is you!
      Signature
      Be kind, for everyone you meet is fighting a hard battle.
      {{ DiscussionBoard.errors[10253647].message }}
      • Profile picture of the author Joe Broon
        Originally Posted by DaniMc View Post

        Hey guys he is saying the right things and doing the right things. Don't tell him to relax. I have never met a big hitter who would tell someone to relax about their business. In fact its just the opposite - big hitters take high levels of responsibility.

        If you think THAT is intense you should see me at the office with my team. You should see me alone in the mirror demanding more from myself. The only way to win is full intensity, all-in, all the time, I play every chip in every hand. I can't lose because I push harder than anyone else.

        People who tell me to relax need to level-up because there is no way I'm coming back down. Tried that for years. It's much better to stay jacked up to 100!

        Nice post Matthew - don't let these haters stop your flow. Keep giving man. There are people who need to hear it. Even if sometimes that person is you!
        HI

        Definitely not a hater here.

        I admire enthusiasm but as a sales person, you really can be TOO intense and potential customers smell that from a mile off.

        You don't need that level of intensity in order to sell.

        However, I completely agree that you need to psyche yourself up in order to do the job because it is not easy.

        Joe

        Ps. I like your signature quote...and its a good principle to live by.
        {{ DiscussionBoard.errors[10253704].message }}
        • Profile picture of the author DaniMc
          Originally Posted by Joe Broon View Post

          HI

          Definitely not a hater here.

          I admire enthusiasm but as a sales person, you really can be TOO intense and potential customers smell that from a mile off.

          You don't need that level of intensity in order to sell.


          However, I completely agree that you need to psyche yourself up in order to do the job because it is not easy.

          Joe

          Ps. I like your signature quote...and its a good principle to live by.
          Thanks - I try to live by it. Doesn't always work.

          I disagree with your highlighted sentences above.I keep on someone until they absolutely will not speak to me anymore. I KNOW without a doubt I am the best option for them.

          Right hook, left hook, jab, counter, duck, email, text, phone call, push, shove, hammer - almost nobody ever complains. I am a sales professional (so is everyone else on the planet). My job is to give them what they want and need.

          A few complaints now and then means I am doing it right. If I don't get complaints - I know I am getting weak.

          You better believe that when I drop $10k on a marketing push I'm going suck every single dollar back out that I can. That means going on a sales rampage every single day.

          I used to try to "play it cool" and "not act desperate" but that was a losing formula. Now my attitude is "I will do whatever it takes. I want to serve you. I NEED to serve you. Let's do it - I will make you happy."

          I don't beg - I sell. I let them know that I am absolutely in this game and I will earn the business. I beat the "take it easy" sales people every day. My clients love it.
          Signature
          Be kind, for everyone you meet is fighting a hard battle.
          {{ DiscussionBoard.errors[10254203].message }}
      • Profile picture of the author digimars
        Originally Posted by DaniMc View Post

        If you think THAT is intense you should see me at the office with my team. You should see me alone in the mirror demanding more from myself. The only way to win is full intensity, all-in, all the time, I play every chip in every hand.

        I can't lose because I push harder than anyone else.


        People who tell me to relax need to level-up because there is no way I'm coming back down. Tried that for years. It's much better to stay jacked up to 100!
        wow...mo..ti..va..tion....mo..tha..fu..cka

        what makes you do that? to push harder? i'd love to do that but my self-esteem is a huge block...somewhere i read do not wait act as you were 10x bolder..take action..still easier said then done..
        {{ DiscussionBoard.errors[10259667].message }}
        • Profile picture of the author Zodiax
          I would also suggest that any budding salesperson learn to sell for themselves and not for a company.

          There is less pressure and you don't have to worry about getting let go for not making a 5 sales per week.

          You also have the benefit of being unique, since you are not the 100th person that is trying to offer the same product

          Yeah, yeah I know "its the person, not the product or territory" mantra and I heard it millions of times, but to me it's just common sense that at some point a certain area will become saturated and un-receptive. You don't need to be a pro to know this.

          Sell for yourself, get your own leads, and things will be thousands of times better.

          A company will only look for it's own interests, not yours, keep this in mind.
          Signature

          'I hated every minute of training, but I said, 'Don't quit. Suffer now and live the rest of your life as a champion'
          -Muhammad Ali

          {{ DiscussionBoard.errors[10259816].message }}
    • Profile picture of the author Ron Lafuddy
      Originally Posted by Michael Nguyen View Post

      Customers need reassurance that you're the right solution and they need you to be sure about it. Out of 10 qualified prospects, maybe 1 of them will close themselves but the rest will need you to close them.

      I'm absolutely sure my services will help them which is why I will close hard if they can't make the right decision.

      Listen to their complaint/objections but don't "buy" it. I did the same with a lead at the start of the year, he gave me every single reason why he couldn't go ahead without saying but I stayed in the close and eventually he agreed.

      People are sheep and need to be lead, some need a tug by the neck while others need to be kicked up the backside.
      Good "real world" stuff here.

      Sales "weenies" and "wimps" get their lunch eaten, by guys like you, every day.

      Be strong, stay strong.
      {{ DiscussionBoard.errors[10253721].message }}
    • Profile picture of the author digichik
      Originally Posted by Michael Nguyen View Post

      People are sheep and need to be lead, some need a tug by the neck while others need to be kicked up the backside.
      This is so true.

      You don't need that level of intensity in order to sell.
      Wrong! You need intensity and versatility.

      Success in sales requires versatility, that is, knowing different ways of selling. A really good salesperson knows which type of client they are dealing with, whether it's one who will be receptive to a consultative style of selling or one who will only respond to a hardcore "Belfort" style.

      There is no one size fits all in sales. You are dealing with the human element, different types of personalities require different types of sales approaches.

      Some prospects like to decide to buy, while others have to be told to buy. A real salesperson will know which kind of lead or prospect they are dealing with and adjust to it.

      Without intensity and focus you miss.
      Signature



      {{ DiscussionBoard.errors[10256536].message }}
  • Profile picture of the author SalesGod
    Iv a sales person cant handle high pressure and hitting a 5 sales a week quota you shouldn't be selling. high pressures what its all about baby and most cant hang. thats why i get paid so highly! new sales people just need to man up and close and not be afraid of getting thrown out of a house or business for being to persistant.
    {{ DiscussionBoard.errors[10260082].message }}
  • Profile picture of the author imintravel
    Thanks for the great advice and inspiration, starting in any network marketing can be tricky at first, I wanted to give up after my first couple of "no's"... I didn't think I had what it took, but you're right - I was conditioned to believe that I had to stay in a secure 9-5 job, that I couldn't make good money unless I went to college or university and got a good paying job, some part of me believed I could or would never get out of my position at starbucks - but I saw what my freedom looked like, and I chased it relentlessly lol

    Just ignore the haters... you're giving sound advice, some people just can't handle it.
    {{ DiscussionBoard.errors[10263142].message }}

Trending Topics