Example Of Squeezing More Money Out Of Direct Mail

1 replies
Have a look at these postcards and the numbers on the second postcard,
then I'll comment on them.






First of all, who the message was going to
was well thought out.

It was decided...

Only women as it was a all women gym
between the ages of...I've forgotten the age range

Lived in free standing homes, not apartments
because they tend to be more affluent

Combined income over $100,000

Already have bought health and fitness things

Live in a 5 mile radius of gym.

Part of the reason behind the selection criteria was they
are more likely to be less price resistant
as it was about 8 times the cost of other gyms which are mixed sex.
This was the only women's gym in a area of one of the highest ratio of gyms
to population in the country.

So, selecting who the message goes to is huge.

Now onto the postcard.

It was all about the easiest low risk offer there could be...
which was to go try it and leave your credit card at home.

Plus there was a valid reason behind it...
which was it was new and wanting feedback
before opening to the public, therefore creating
a status lift for the reader.

Part of the vip treatment was the mystery location
which would be given out in exchange for handing over contact details.

The ease in which contact details can be given without having to talk with anyone
was also a key because, again, perceived risk of talking with someone eats up precious time, or being pressured into something that was not expected.

For the gym owner, the follow up process became automated so that it would get done
which avoids good intentions not happening.

When you look at the postcards, there doesn't seem anything that special.

What is special is behind the scenes focus on 4 things...

1 Audience selection
2 Lowest risk free offer
3 Capture prospect details
4 Automate multiple follow ups

There you have it, an example of squeezing more money out
of direct mail.

Best,
Doctor E. Vile

Note: this example came courtesy of Frank Kern's presentation for InfusionSoft
#direct #mail #money #squeezing
  • Profile picture of the author savidge4
    This piece is cool in a lot of ways... this is the kind of stuff I personally aspire to achieving. #1 the demographic targeting is WOW.... this piece is hitting on ALL cylinders. First off this is an all womans gym, so its a no brainer that they would target women. Its how they are doing it that is impressive.

    The woman in the image is 30 something. Woman that are younger wish they were older, and women that are older wish they were younger... 30 something is prime middle ground. 16 to 30 are drawn to the image, and 40 to 60 are drawn to the image.

    the young ladies hair color is another key factor in this ad. Brunette hair outsells any other color. Its just one of those stats that is played out and tested over and over. goto Victoria Secrets website and the top lead images.. are generally brunettes.

    The 4 methods of contact... BEYOND critical in the effectiveness of this campaign. You may say, but savidge4.. there is 1 2 and 3, but read the side panel of image 2.. there was 196 walk ins. there was 446 total responses to the ad.

    In CRO there is the practice of expanding the choices of contact to increase contact overall. On a website a Phone number and contact from will have an increased number of responses vs just a phone number alone. with the use of friction ( say adding additional fields to the contact form ) you can increase the number of calls. again in contrast to just a phone number alone.

    With this ad 250 people used digital methods of contact. A great number unto itself. With the use of infusionsoft, these people were placed into a funnel. A good solid funnel can get you a 30 to 50% close rate. Again not to bad.

    the 196 walk ins.. a whole other story. why would they walk in? what would be the close rate here? 60% 80% damn near 100%? Again the success of the walkins is amazing.

    As a marketer, what gets cool to look at... If this card were just pushing walk ins, it would have not been as successful. It would not have pulled 196 walk-ins.. it would not have developed the pool of 250 in funnels. It was the collaboration of the 4 channels of onboarding that created this success.

    So for me whats "Special" about this offer.. it was the attention to the demographic details that created the cross demographic targeting. It was the multi channel effort, and the unseen front side of the card that pushed an obviously lower friction contact offer for walking in.
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