When is offline marketing more effective?

12 replies
Surely we are tired of hearing that digital marketing is everything and that traditional marketing is obsolete. Definitely, neither one nor the other. The purpose of marketing should not be confused with the media used. The digital marketing opens new ways, but the bottom line is the same: spread the word and expect the sales.

The fact that more and more people are on the Internet and we witness an explosion of Social Media does not mean that offline marketing does not work. More than a replacement, it is a change. The infinity of web tools now available facilitate what is the process of becoming known and potential customers love, but the essence remains the same: people.

What do we mean by traditional marketing and digital marketing?
Just for clarity, before entering the debate, let us define:

Traditional Marketing: traditional mechanisms to be known (massive publicity and specialized in non-digital media, physical, direct mail, trade shows); generating an experience (point of sale, merchandising) and build face to face (or networking public relations) relations.

Digital Marketing: Everything that happens on the Internet (search engines, web advertising, social networking, email marketing, e-commerce and all e-something and similar).
However, no matter how much more online marketing can grow, there are some aspects that it cannot cover or replace the offline marketing.

5 advantages of the offline marketing

1. Reach
Many mass media still have a huge reach and credibility to the audience (fashion magazines, specialized press, cooking channels on cable television). What is obsolete is the way we do business advertising (push rather than attract). Although the Internet has become a very important part of our lives, there are times when it is off. On the other side, offline marketing is always present in so many ways.

2. Face to face contact
Direct interaction, shaking hands and talking to a client face to face is still the best way to achieve the results we are longing for. People can ignore all those amazing offers online simply because they will not believe it, whereas a good talker can make the customer think they will blossom when purchasing their products.

3. It is not digital

This is an obvious fact, but try to convince your grandmother or the steward of the estate that they should be on Facebook and make them understand. Not everyone is or will be Internet users.

4. Seeing is believing
No matter how good videos or virtual catalogs you have on your page, there are those who always want to see it up close. To feel something and ensure it i the exact same way as presented is a crucial factor for many customers. They do not believe the online promotions because they do not guarantee the quality they say they have.

5. Test
Can you imagine someone tasting a cookie or cheese before buying it, online? Probably not. Offline marketing can offer the samples of the product they are selling so the customers can be sure that the product is exactly as they promised.
The Internet is a medium, not the end. The web is a vehicle that can achieve many things, but not all; you can and should complement both worlds.
#effective #marketing #offline
  • Profile picture of the author marktman571
    Originally Posted by Louise007 View Post

    Surely we are tired of hearing that digital marketing is everything and that traditional marketing is obsolete. Definitely, neither one nor the other. The purpose of marketing should not be confused with the media used. The digital marketing opens new ways, but the bottom line is the same: spread the word and expect the sales.

    The fact that more and more people are on the Internet and we witness an explosion of Social Media does not mean that offline marketing does not work. More than a replacement, it is a change. The infinity of web tools now available facilitate what is the process of becoming known and potential customers love, but the essence remains the same: people.

    What do we mean by traditional marketing and digital marketing?
    Just for clarity, before entering the debate, let us define:

    Traditional Marketing: traditional mechanisms to be known (massive publicity and specialized in non-digital media, physical, direct mail, trade shows); generating an experience (point of sale, merchandising) and build face to face (or networking public relations) relations.

    Digital Marketing: Everything that happens on the Internet (search engines, web advertising, social networking, email marketing, e-commerce and all e-something and similar).
    However, no matter how much more online marketing can grow, there are some aspects that it cannot cover or replace the offline marketing.

    5 advantages of the offline marketing

    1. Reach
    Many mass media still have a huge reach and credibility to the audience (fashion magazines, specialized press, cooking channels on cable television). What is obsolete is the way we do business advertising (push rather than attract). Although the Internet has become a very important part of our lives, there are times when it is off. On the other side, offline marketing is always present in so many ways.

    2. Face to face contact
    Direct interaction, shaking hands and talking to a client face to face is still the best way to achieve the results we are longing for. People can ignore all those amazing offers online simply because they will not believe it, whereas a good talker can make the customer think they will blossom when purchasing their products.

    3. It is not digital

    This is an obvious fact, but try to convince your grandmother or the steward of the estate that they should be on Facebook and make them understand. Not everyone is or will be Internet users.

    4. Seeing is believing
    No matter how good videos or virtual catalogs you have on your page, there are those who always want to see it up close. To feel something and ensure it i the exact same way as presented is a crucial factor for many customers. They do not believe the online promotions because they do not guarantee the quality they say they have.

    5. Test
    Can you imagine someone tasting a cookie or cheese before buying it, online? Probably not. Offline marketing can offer the samples of the product they are selling so the customers can be sure that the product is exactly as they promised.
    The Internet is a medium, not the end. The web is a vehicle that can achieve many things, but not all; you can and should complement both worlds.

    Point 2 and 4 are the cores of offline marketing. Physical interaction clears out misconceptions and can deal with it right at the moment. But it depends on the skills you have as well as the convincing power to tell the customer that your product is right one as compare to your competitors. This is something one must master .

    Cheers
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  • Profile picture of the author ziyapathan
    While you wont give you the same SEO benefits as an online link back to your website, print publications still have a valuable place in offline marketing. Obtaining relevant placements in industry magazines and journals will help increase your brand visibility and showcase your expertise. Include print opportunities as part of your blogger outreach strategy and keep an eye out for opportunities to appear in both an online and print version of a publication.
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  • Profile picture of the author Oziboomer
    Originally Posted by Louise007 View Post

    Just for clarity, before entering the debate, let us define:
    Hi Louise,

    Just for clarity, what is your experience when it comes to any kind of marketing?

    It would be nice to know a little more about your personal experience.

    Maybe you could share some of your experiences here in the forum.

    Kind regards,

    Ozi
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  • Profile picture of the author innn
    It's interesting article.
    Thank you.
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  • Profile picture of the author SARubin
    Thank you for starting this discussion. I'm really looking forward to a robust conversation on the topic. (I just hope it doesn't turn into another one of those "us against them" ego driven debates, with name calling and irrational arguments)

    I personally believe both mediums are excellent ways of reaching people (of course, I'm just a simple kind of guy who believes "if it works... then it's great. If it doesn't... then it's not")

    For my personal business, online is way better for reaching a lot more people, at a much smaller cost. But so far in my experience, offline seems to bring me more loyal clients. Maybe it's the personal / physical interaction that makes them think of me as more of a friend? (Or, maybe it's just that I'm more charming in person? )

    For my latest personal project I'm going offline again. I started creating a brochure type mailer (basically just a 3 fold pamphlet) with a few marketing tips and ideas. It's getting mailed once a month to local small businesses.
    I've only been doing it for a few months now, but I've already gotten some "thank you's" from business owners I've bumped into.

    So, I'm building a little authority, and a reputation as a giver. That alone could put me near the top of the list when these business owners need what I offer.

    And the physical piece of paper might get looked at more than once over the next few days, or weeks. (not many emails will ever be able to make that claim) Of course my website address is always prominently displayed on the pamphlets.

    And I finish every pamphlet with a "soft" call to action, that basically says "if you ever need any personalized help with your own business, I'm always here for you."

    I'll give it a few more months. Then if anyone here is interested, I'll let you know how it's working.
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    • Profile picture of the author Claude Whitacre
      Originally Posted by SARubin View Post

      Thank you for starting this discussion. I'm really looking forward to a robust conversation on the topic. (I just hope it doesn't turn into another one of those "us against them" ego driven debates, with name calling and irrational arguments)

      I personally believe both mediums are excellent ways of reaching people (of course, I'm just a simple kind of guy who believes "if it works... then it's great. If it doesn't... then it's not")

      For my personal business, online is way better for reaching a lot more people, at a much smaller cost. But so far in my experience, offline seems to bring me more loyal clients. Maybe it's the personal / physical interaction that makes them think of me as more of a friend? (Or, maybe it's just that I'm more charming in person? )
      My experience as well. Online sales are cheaper to get, but less loyal, meaning they stick with you less.

      For example, I used to sell a newsletter subscription two different ways, speaking in person to groups of businesspeople...and online.

      Although it was profitable to sell online (because costs were so low) the subscribers averaged only two issues (at $39.95 a month) before cancelling. If they bought in person, they averaged 14 months.

      Of course, the real answer is, if the media is profitable at all, just do it. It doesn't matter which is more profitable. It isn't an either/or thing.
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  • Profile picture of the author umc
    @SARubin -

    I like what you're doing there and have thought of doing something similar. Are you sending a business one of your pamphlets and then you're done, or is it like a recurring newsletter? Are you spending a lot between design, printing, and mailing? I guess it depends somewhat on the size of your target.
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    • Profile picture of the author SARubin
      Originally Posted by umc View Post

      @SARubin -

      I like what you're doing there and have thought of doing something similar. Are you sending a business one of your pamphlets and then you're done, or is it like a recurring newsletter? Are you spending a lot between design, printing, and mailing? I guess it depends somewhat on the size of your target.
      Hi UMC,

      Yes, this is a monthly thing. I'm trying to create something they look forward to seeing every month. It's a real quick and easy read, with a few actionable ideas in each pamphlet.

      I actually started it because I was bored one weekend, and I was looking for a creative outlet. So I sat down and created a template on my home computer, and just started writing.

      Then I went "old school" for creating my mailing list. (now don't laugh at my method. I know it sounds silly, but it worked) I went to 3 local gas station/convenience stores where I have a friendship with the owners, and used the old "business card in the fishbowl contest" lead generator.

      The offer was for business owners to drop their card in the bowl for a chance to win $50 in store credit. One winner would be drawn at the end of the month and they would win the money, and also be declared the small business of the month.

      I gave the store owners the $50 so it didn't cost them anything but a little counter space near the register. So they got $50 in instant business, and in return I got to keep the business cards.

      I did this for 2 months and ended up with 36 businesses on my list.

      Then I just started mailing it to them, without any real expectations. Like I said... I only started it because I was bored one weekend, and I still get excited about testing out marketing ideas (yes, I realize that probably makes me a big ol' nerd when it comes to marketing. But like the old saying goes... "when all you have is a hammer, the whole world looks like a nail")

      As far as my cost goes... This is all very low tech. I created the template myself, and I'm printing them on my home printer. It looks fairly professional, but if this thing actually grabs traction I may turn it into a larger newsletter and get them professionally printed.

      So, my cost breakdown is around...

      $300 for my list of local business owners: ($50 X 3 fishbowls X 2 months)
      Cost per lead: $8.33 ea (36 leads for $300)

      Postage: about $16.50 per mailing (I still have a bunch of "forever" postage stamps that I think were purchased when they still cost .46 per stamp?)

      Printing cost: Not sure, because I don't really know how many pennies worth of ink is used per piece.
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  • Profile picture of the author umc
    I like the "old school" methods there SARubin. If I give my version of this a shot I'll let you know and we can compare notes. Thanks for sharing something useful and real on here.
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    • Profile picture of the author SARubin
      Originally Posted by umc View Post

      I like the "old school" methods there SARubin. If I give my version of this a shot I'll let you know and we can compare notes.
      That would be awesome, UMC. I always like comparing notes with other marketing minded people. If you'd like, I can show you the pamphlet I designed? I'm not a designer by nature, but maybe it'll give you a few ideas. Then if you come up with something better, maybe you can share it in kind?

      Who knows... between the two of us, we might just come up with something brilliant?
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  • Profile picture of the author Srikanth Reddy P
    When you are losing leads which you got through Internet marketing/online traffic.

    Here is where you can get leads offline.

    1) attending Networking events.
    2) drop cards in realtor books
    3) church events
    4) craigslist
    5) Meetup's in your city.
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  • Profile picture of the author martindam33
    when you start all this events for your offline business-


    Distribute Business cards Whenever Possible
    Speak at Events
    Make Cold Calls
    Participate in Trade Shows
    Sponsor a Community Event
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