We had been using DNI to swap out numbers for tracking numbers until they brought up this issue. Not sure what best practices would be for this but coworker wanted to make the href in the tel links connect to the tracking # while showing the office number to visitors. But they weren't sure if this was deceptive or not. TBH I leaning towards probably not considered a deceptive practice. But I can't find any specific references to how best to handle this situation.
Any suggestions or answers for how we could best handle their call tracking while still showing their office #?