I'm not an offline guru and have no product to sell (.. no intention of doing one either).
I do, however, use my offline skills to barter services and earn some money on the side doing SEO for friends B&M businesses.
One little thing I do for people (can't really call them clients lol) and have never seen offered by offline marketers is right there in cPanel and is an amazing marketing and time saving tool for offline businesses.
A friend suggested I do this as a WSO and sell it but I really don't feel like padding out a good idea to be a fluff filled monster.
So use this to sell as a service or offer it as a bonus to your customers.
Here's the mind blowing idea......
Set up a support ticket system....I know revelutionary huh!
There are free ones in cPanel such as osTicket.
This really is a cool tool for offline markets.
The main benefits to a client are:
1. The reduction in time spent answering the same email and website queries (I know from experience people still call with questions answered on the website)
2. As part of an email response tickets can have special offers added in the email!!
3. The support area can be branded and have offers on it (its just a graphics/html tweak)
If you need to learn how to set a support ticket system up there are a gazzilion tutorials on Youtube.