Understanding Google Places

43 replies
I've encountered a dilemma which goes against what I've learned about Google Places.

Here's the scenario:

Restaurant A:
Position #1 on Google Maps for keyword "City + Restaurant"
Website PR=3
Website Backlinks = 153
Google Places Reviews = 38
Google Places Rating = 4 stars
Google Places Citations = 75
Listed in 6 Vertical Directories
Pictures in Google Places listing = 0

Restaurant B:
Position #3 on Google Maps for same keyword
Website PR=5
Website Backlinks = 17,000
Google Places Reviews = 455
Google Places Rating = 4.5 stars
Google Places Citations = 210
Listed in 29 Vertical Directories
Pictures in Google Places listing = 15

To sum up, Restaurant B has more and better everything. However it is #3 in Google Maps for keyword "City + Restaurant". Restaurant A is #1 for this same keyword and it has much fewer features.

How do I understand this? I think I've covered just about every variable that goes into Google Places rankings. This just doesn't make sense.
#google #places #understanding
  • Profile picture of the author bigbrian76
    I have a feeling you are running into the hidden SEO Ninja trick of hiding keywords inside images and alt tags, which are generally invisible to the naked eye, but gobbled up by the search engines like candy. Try taking a look at Site A and view their source code for the keywords, and see if the keywords are in the images.

    I'd suggest start there. I would also suggest checking out the analytics on both sites, to see what kind of traffic the sites are getting and from where. Relevancy is everything in the SEO world, and the more relevant ties you have, the better.

    Those are some of my thoughts.....hope they help!

    Brian
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    Brian Schilling

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  • Profile picture of the author sdentrepreneur
    Could be the length of time the actual website has been on the web or who is updating the content most often?
    Sounds like Restaurant B has much more going for it. I would have to actually see both sites side by side to give more info. Good luck !!!
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  • Profile picture of the author redcell1
    Ohh, this is interesting. Could the reason for this be age? Restaurant A has had a owner verified google listing before Restaurant B ?
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    • Profile picture of the author bigbrian76
      Originally Posted by redcell1 View Post

      Ohh, this is interesting. Could the reason for this be age? Restaurant A has had a owner verified google listing before Restaurant B ?
      The Google game is always an interesting one - they love keeping us all on our toes to try and figure out their game. Age of the site is reflected more in the PR - in which case, listing B wins - but you could be on to something about age with Restaurant A.

      Does A use tags? Does B? There must be something A is using from Google that is putting them on top.

      And no....I don't think distance is a factor....although that would be interesting to see if the searcher's location plays a role in who's displayed....can you share the keyword and restaurant's name, that we could look an compare?

      Brian
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      • Profile picture of the author Kirrybows
        I tried looking at the source code for Restaurant A's website, but didn't find anything too suspicious.

        The restaurants are Pascale Wine Bar & Restaurant AND Dinosaur Bar-B-Q respectively. They show up when you search "syracuse restaurant".

        Hope we can solve this mystery.
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        • Profile picture of the author Kirrybows
          On second thought. Restaurant B shows up as #2 when I searched using another browser. Still Restaurant A holds the first spot.

          Also, as you can notice, Restaurant A has the keyword "restaurant" both in it's title as well as URL. Restaurant B does not. Could this measly distinction be the difference? I mean all the other factors still vary by a lot between the two.
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        • Profile picture of the author sdentrepreneur
          Dinosaur is B on my search here in San Diego and Pascale is C. Pascale does have the word "restaurant" in its URL, that could be a slight edge....
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          • Profile picture of the author Kirrybows
            Originally Posted by sdentrepreneur View Post

            Dinosaur is B on my search here in San Diego and Pascale is C. Pascale does have the word "restaurant" in its URL, that could be a slight edge....

            Yes, I noticed that Dinasaur is now second place and Pascale is first.

            How is it that they are shifted down one spot for you? Who's in your first spot?
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  • Profile picture of the author redcell1
    I am admit brian I have a case right now where the only difference is age. As far as I can tell but I have to do a more depth analysis for this client.

    I would love to know the names of these restaurants just so I can review them. Would be an interesting case study for any google places "exert" to chime in and give us there opinion on it.
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  • Profile picture of the author redcell1
    Okay I am in LA and here is what I get

    A.) Gentile's Restaurant

    B.) Dinosaur Bar-B-Que

    C.) Pascale

    I see that Dinosaur has more reviews from different sites
    Pascale has less reviews from less sites.
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    • Profile picture of the author Kirrybows
      Originally Posted by redcell1 View Post

      I see that Dinosaur has more reviews from different sites
      Pascale has less reviews from less sites.

      Wow this is very strange. How come Gentile's comes up first for you? I'm in Syracuse and Gentile's is on #6 for me. I'm seeing:

      Pascale
      Dinasaur
      Mission
      B C
      L'Adour
      Gentiles
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      • Profile picture of the author redcell1
        Originally Posted by Kirrybows View Post

        Wow this is very strange. How come Gentile's comes up first for you? I'm in Syracuse and Gentile's is on #6 for me. I'm seeing:

        Pascale
        Dinasaur
        Mission
        B C
        L'Adour
        Gentiles
        no idea why

        I changed my location to syracuse,NY and the same thing.
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      • I'm in San Diego and I get:

        Gentiles
        Dinosaur
        Pascale

        I've done lots of research on the new algo and the reason for the ranking order I believe is the way the new merged algo works. It is not influenced as much by the factors the old Places algo took into account and is mainly weighted on organic SEO ranking.

        In the OLD organic SEO rankings guess how they ranked for me???

        Gentiles
        Dinosaur
        Pascale

        My guess is if Kirrybows checked their old SEO ranking he would see it mirror the search order he's seeing now.

        So it has less to do with the Place listing, reviews, citations, etc and more to do with the site and SEO. (But there are some local hooks that need to be in place and part of the Places algo influences to some degree.)
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        • Profile picture of the author bigbrian76
          I too, have the same 1-2-3 placement others have seen.

          I do believe the fact "Restaurant" is in the title and URL could make a difference - relevance is the name of the game, and that is just a few more ways to be relevant.

          I have long thought that Google Places does not focus solely on place listing, but also on the SEO of the site. It's a real complex algorithm, but one that constantly changes. What's #1 today, is not #1 next week.

          Also....I think the search results will show different if you are actually LOCAL to the restaurants in question. Just a theory....what do others think?

          Brian
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  • Profile picture of the author lewiswharf
    I thought Google places was location-based. You can not overcome geo placement if that is the case.
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    • Profile picture of the author Scott Kennedy
      Originally Posted by lewiswharf View Post

      I thought Google places was location-based. You can not overcome geo placement if that is the case.
      This. When I search for any term (like city + restaurant), the GP listings are ordered by proximity to my location. So the restaurant across the street is 1st, the one around the corner is 2nd etc. But maybe that's just for me?
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      • Profile picture of the author lewiswharf
        Originally Posted by Scott Kennedy View Post

        This. When I search for any term (like city + restaurant), the GP listings are ordered by proximity to my location. So the restaurant across the street is 1st, the one around the corner is 2nd etc. But maybe that's just for me?
        Perhaps just you and me.
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  • Profile picture of the author Amir Luis
    Did you upload a sitemap to googles webmaster tools?

    Is the site being crawled right?

    May have something to do with it....

    is the company contact information on the website Micro Formatted? Are the Hcards in place?

    Jut curious.

    I really thought google would slap you if you used keywords in your title. But I guess not in all cases. Crazy Google....
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    • Profile picture of the author Kirrybows
      Originally Posted by Amir Luis View Post

      Did you upload a sitemap to googles webmaster tools?

      Is the site being crawled right?

      May have something to do with it....

      is the company contact information on the website Micro Formatted? Are the Hcards in place?

      Jut curious.

      I really thought google would slap you if you used keywords in your title. But I guess not in all cases. Crazy Google....

      I didn't design either of those websites, so you can judge their coding just by the source code I presume.

      The Pascale place appears to be using vcards but I don't know about that.


      Also, perhaps google is delivering results by geographic proximity to my location, but it doesn't know my location - just through my IP address the general area (as in the city). There are many restaurants that are closer to my location but it's obviously drawing from that clot of restaurants in the city center.


      So do we have a verdict or the mystery is still unsolved?
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  • Profile picture of the author claymc
    I'm running into the exact same thing, but what I personally am finding is there is a huge weight in the comments. Even though there are less comments on #1, do they contain the keyword in higher saturation than the #3 listing?
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  • Profile picture of the author mjbmedia
    why do things that start pretty simple always get so complicated ? I mean Google Local Listing was simple, then they bring in all these rules and citations etc and as the competition hots up so does the technicality of it all
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  • Profile picture of the author Amir Luis
    I just went through all the listings and NONE of the top box of Places listings are verified.

    So there is really no telling.

    My best guess is that the top one that outranks the others has more citations. I did not do a citation search... but you can use this to see what each listing has for citations and which are worthless and which are doing the most good.

    Local Citation Finder | Whitespark SEO

    Because it goes by phone number it isn't the most accurate. But it will give you an idea.

    Also... Here I don't think the citations have anything to do with it.

    I think they are ranked the way they are due to On Site and Off Site SEO of the actual website attached to the listing. I didn't look at the sites to see if the microformating was used. But... I my suspicions say it has to do with SEO. Or maybe even something to do with the domains age.

    who knows... I am tired..... I am going to bed.... I can't wait to see what other people have to say about this though.
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    • Profile picture of the author Kirrybows
      Well Amir, I guess there is no telling anymore. In my standards, Dinasaur has much more SEO than the Pascale place because as I previously mentioned the Dinasaur has 17,000 backlinks while the Pascale has something like 153. The Dinasaur's higher pagerank should also bear a lot of weight and at the same time indicate the domain's relative age.

      EDIT: In fact I was right! I guess pagerank proportionately correlates with domain age. The Dinasaur's website, whose pagerank is 5 was created in 1998. The Pascale, whose pagerank is 3, was created in 2008. No big deal - just a 10 year difference.

      Regarding citations, I think when you click on More Info in a Google Places listing, you can scroll all the way down where it lists the various websites that contain bits of the business' info such as the address of phone number. I believe that is a list of citations, and google lets you click on More to see all of them. In which case, as I've mentioned, the Dinasaur has 210 and the Pascale has 75.

      So once again, the Dinasaur beats the Pascale at everything.

      The only edge the Pascale might have is having the word "Restaurant" in the domain and title.
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      • Profile picture of the author Amir Luis
        Originally Posted by Kirrybows View Post

        Well Amir, I guess there is no telling anymore. In my standards, Dinasaur has much more SEO than the Pascale place because as I previously mentioned the Dinasaur has 17,000 backlinks while the Pascale has something like 153. The Dinasaur's higher pagerank should also bear a lot of weight and at the same time indicate the domain's relative age.

        EDIT: In fact I was right! I guess pagerank proportionately correlates with domain age. The Dinasaur's website, whose pagerank is 5 was created in 1998. The Pascale, whose pagerank is 3, was created in 2008. No big deal - just a 10 year difference.

        Regarding citations, I think when you click on More Info in a Google Places listing, you can scroll all the way down where it lists the various websites that contain bits of the business' info such as the address of phone number. I believe that is a list of citations, and google lets you click on More to see all of them. In which case, as I've mentioned, the Dinasaur has 210 and the Pascale has 75.

        So once again, the Dinasaur beats the Pascale at everything.

        The only edge the Pascale might have is having the word "Restaurant" in the domain and title.
        I meant all the business citations... not just the ones on the Listing.

        I don't know what to tell you bro... a conundrum to say the least.
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  • Profile picture of the author BrightLocalSEO
    Hi all

    Sorry to muscle in your local search ranking but i thought you might find this helpful & useful.

    We've just launched a Local Search Rank Checker tool. It's still in a closed Beta Trial but we're looking for experienced SEOs to come and test it and give us some feedback.

    The Tool allows you to track rankings in both local search engines (e.g. Google Places) as well organic search engines. It also monitors if your business is mentioned in local directory listings on sites like Yelp, superpages etc...

    You can track unlimited keywords & locations too.

    The tool strips out any personalised search features (e.g. your search history, location etc) to give a vanilla set of results. This should solve lots of those problems about results differences and give you a baseline set if rankings to monitor over time.

    At present you can't save rankings or set up a report but this feature will be live in early Feb and will enable you to schedule daily, weekly, monthly reports and customise them with your own logo. This reports will also enable you to compare current ranking with past rankings going back for as long as you use the tool.

    We're looking for Beta testers now so if you're keen to try it out & get a sneak preview just email me at myles [at] brightlocal [dot] com and i'll send you your password & access details.

    Thanks
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    • Profile picture of the author tonyscott
      Signed up as a Beta tester - first impressions, this is a great tool for tracking both local and organic listings. Looking forward to seeing how it develops

      Tony

      Originally Posted by BrightLocalSEO View Post

      Hi all

      Sorry to muscle in your local search ranking but i thought you might find this helpful & useful.

      We've just launched a Local Search Rank Checker tool. It's still in a closed Beta Trial but we're looking for experienced SEOs to come and test it and give us some feedback.

      The Tool allows you to track rankings in both local search engines (e.g. Google Places) as well organic search engines. It also monitors if your business is mentioned in local directory listings on sites like Yelp, superpages etc...

      You can track unlimited keywords & locations too.

      The tool strips out any personalised search features (e.g. your search history, location etc) to give a vanilla set of results. This should solve lots of those problems about results differences and give you a baseline set if rankings to monitor over time.

      At present you can't save rankings or set up a report but this feature will be live in early Feb and will enable you to schedule daily, weekly, monthly reports and customise them with your own logo. This reports will also enable you to compare current ranking with past rankings going back for as long as you use the tool.

      We're looking for Beta testers now so if you're keen to try it out & get a sneak preview just email me at myles [at] brightlocal [dot] com and i'll send you your password & access details.

      Thanks
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  • Profile picture of the author localdominator
    I have noticed that rankings will float a bit depending on what Google server it is getting routed through. I think this is an interesting case. It can be that there is more going on behind the scenes or that it is an area where Google hasn't updated and that is why there is the confusion.
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    • Profile picture of the author Kirrybows
      A conundrum it is.

      I was hoping that someone who specializes in Google Places ranking would chime in.

      I don't think this is a unique example at all. In fact, if you look up any business category + city name you will find results that don't fully make sense.

      This just tells me that there are certain things which we still don't know about the algorithm.
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  • Profile picture of the author adriver38
    I changed my location to Syracuse and got:

    A) Gentiles
    B) Dinosaur BBQ
    C) Pascales

    Changed my location back to Jacksonville Fl and got the same exact thing.

    As far as organic listings go, I find the actual Pascale website on the second page in the second spot, followed by L'Adour website in the third spot. I got up to page 5 of search results and still could not find Gentiles or Dinosaur website. To me that makes no sense as I thought on-page SEO was supposed to be a big factor now?

    Im sure we can find discrepancies like this all over Google Places if we look. I agree that there are certain things which we still don't know about the algorithm. I think there multiple factors involved here and not just ONE clear cut answer as to why these restaurants are ranked the way they are.

    If Google made it easy we would be out of a job though I guess so....
    Yay for the challenge?
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    • Profile picture of the author Kirrybows
      Ok, yes, Yay for challenge.

      If it was so easy then everyone would be leapfrogging each other in rankings. It would be nice to have it figured out among us here though.

      You gotta admit, google's doing a good job.
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  • Profile picture of the author Nathan Alexander
    Are you guys using a plugin for firefox to get those numbers? Otherwise, are there any tools for the rest of us dummies to find out the number of backlinks?
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  • Profile picture of the author Amir Luis
    Kirry beat me to it....

    Yahoo site explorer is great and is what I use for checking backlinks to websites.... but also.. you can use...

    Local Citation Finder | Whitespark SEO

    for finding the competitions citations out there in the web world….
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    • Profile picture of the author TE2
      Originally Posted by Amir Luis View Post

      Kirry beat me to it....

      Yahoo site explorer is great and is what I use for checking backlinks to websites.... but also.. you can use...

      Local Citation Finder | Whitespark SEO

      for finding the competitions citations out there in the web world….
      In the spirit of sharing...

      I like and use this great little FireFox extension: SEOpen SEOpen: The SEO Firefox Extension

      Current SEOpen features are all accessed through right-clicking an open area on a web page or by using the new toolbar; they include:
      • Yahoo Backlinks
      • Yahoo Domain-wide Backlinks
      • Pages in Yahoo Index
      • Google Backlinks
      • Google Cache
      • Pages in Google index
      • Google Translate to English
      • Google Related
      • PageRank Check
      • Bing Backlinks
      • Pages in Bing Index
      • Alexa Overview
      • Alexa Backlinks
      • "Mass Check" multiple sources at once
      • Check DMOZ Inclusion
      • Keyword Density
      • Page Load Speed & Size Check
      • Quarkbase Search
      • Compete Analytics
      • HTML Validator
      • Server Header Viewer
      • Wayback Machine
      • Check robots.txt
      • Whois Info
      Regards,

      John
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      • Profile picture of the author vndnbrgj
        I agree completely with TE2. Although I do also use WhiteSpark.
        Plus, Firefox has sooo many additional add ons that are helpful.


        Originally Posted by TE2 View Post

        In the spirit of sharing...

        I like and use this great little FireFox extension: SEOpen SEOpen: The SEO Firefox Extension

        Current SEOpen features are all accessed through right-clicking an open area on a web page or by using the new toolbar; they include:
        • Yahoo Backlinks
        • Yahoo Domain-wide Backlinks
        • Pages in Yahoo Index
        • Google Backlinks
        • Google Cache
        • Pages in Google index
        • Google Translate to English
        • Google Related
        • PageRank Check
        • Bing Backlinks
        • Pages in Bing Index
        • Alexa Overview
        • Alexa Backlinks
        • "Mass Check" multiple sources at once
        • Check DMOZ Inclusion
        • Keyword Density
        • Page Load Speed & Size Check
        • Quarkbase Search
        • Compete Analytics
        • HTML Validator
        • Server Header Viewer
        • Wayback Machine
        • Check robots.txt
        • Whois Info
        Regards,

        John
        Signature
        Life Begins At The End Of Your Comfort Zone
        - Neale Donald Wilson -
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        • Profile picture of the author TE2
          Originally Posted by vndnbrgj View Post

          I agree completely with TE2. Although I do also use WhiteSpark.
          Plus, Firefox has sooo many additional add ons that are helpful.
          Just to be clear, I do use Whitespark. I also use Market Samurai and a few other tools.

          There is no one singular tool that will everything. Some are useful for quick checks and others are used when deep research and reporting are needed.

          The most important thing is to find what works for you.

          John
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  • Profile picture of the author digitalrev2k
    what sort of result you are getting ??
    is it new blended results (organic + places) or old format 7 pack places results ?
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  • Profile picture of the author contentment1st
    Guys,
    I have an opinion, and it's just that; an opinion. This is based strictly on our results here locally. I don't know why, but every time we start getting reviews for clients from insiderpages.com, it has a profound impact on the placements. I don't know why reviews from this site carry more weight, but they do. Factor that into this discussion if you so choose. G
    Signature


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    • Profile picture of the author bigbrian76
      Originally Posted by contentment1st View Post

      Guys,
      I have an opinion, and it's just that; an opinion. This is based strictly on our results here locally. I don't know why, but every time we start getting reviews for clients from insiderpages.com, it has a profound impact on the placements. I don't know why reviews from this site carry more weight, but they do. Factor that into this discussion if you so choose. G
      That's a great tip - another tool to add to our arsenal to keep our clients ranked high!

      Any other secret ninja tricks?

      Cheers,
      Brian
      Signature

      Brian Schilling

      Zero BS Marketing

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  • Profile picture of the author srtyker
    Hi, I totally agree with Brian's first response of the hidden alt tags for the images & videos which are uploaded to the listings, that has really helped me in high ranks but this looks a bit strange in your example as the first one has no images atall! does it have any videos? Also, the usage of the keyword in the reviews title & body matter too I guess.. Also,sometimes a few listings get an upper hand on others just because they luckily have the complete keyword &/or location in their actual Business name..


    -------------------------------------------------------------------------------
    Free Google Places Pack / 10 Box Finder Software - Free Download
    A quick way to check whether a group of keywords returns places results on the first page
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    • Profile picture of the author bigbrian76
      I completely agree with you Stryker - and from what I have learned, it does make it considerably more difficult to overcome a business that has the luck of a good keyword built in (hint to any future business owners - choose your business name wisely!). However, I would like to think that sometime, Google will wisen up to that and lower the scoring for business names, since that does give a slightly unfair advantage over competitors.

      Oh if I could only land one of those thousands of jobs open at Google right now.....it would be a dream come true. =)

      Brian

      Originally Posted by srtyker View Post

      Hi, I totally agree with Brian's first response of the hidden alt tags for the images & videos which are uploaded to the listings, that has really helped me in high ranks but this looks a bit strange in your example as the first one has no images atall! does it have any videos? Also, the usage of the keyword in the reviews title & body matter too I guess.. Also,sometimes a few listings get an upper hand on others just because they luckily have the complete keyword &/or location in their actual Business name..


      -------------------------------------------------------------------------------
      Free Google Places Pack / 10 Box Finder Software - Free Download
      A quick way to check whether a group of keywords returns places results on the first page
      Signature

      Brian Schilling

      Zero BS Marketing

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  • Profile picture of the author mattprince789
    They had noticed that rankings will blow a bit depending on what Google server it is getting routed through. It can be that there is more going on backside the scenes or that it is an area where Google hasn't updated as well as that is why there is the discombobulation.
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