Offliners, I Need Your Honest Input

43 replies
Okay, a few fellow warriors have talked me into developing a serious program to help offline marketers in developing their business, and after great deliberation I have agreed to do it.

I haven't entirely decided how I am going to package or launch it yet, but it is my intention from the very start for this basic course to cost absolutely no money whatsoever.

This course will be a 100% FREE resource.

Here's the deal... this is going to be a video-based program to start with, and I am thinking maybe 5-10 solid modules of maybe an hour each to start.

Now I already have a few sessions completed, and several more ideas of my own about what offline folks want to help them develop their own business.

I'm not talking about the latest "get rich quick" trick either, the WSO forum is full of specific techniques and angles on selling this tactic or that one.

Rather, I am talking about solid, marketing consulting business-building fundamentals that help new marketing consultants get a real jump on building their business using whatever techniques or services they are most comfortable with. In other words, this is intended to be "technique agnostic", so if your game is SEO, then this course will be designed to help you sell more SEO to local business.

If you're interested in becoming more of a general marketing consultant (which is the path I've taken) then this will work with that approach as well.

Based on the popularity of John Durham's beginner thread, are you more interested in extreme basics?

Or, would you rather that I delve deeper into more substantial intermediate and advanced topics about how to take your business to the next level?

(like the discussion in the Get Bigger Deals topic a few days back)

If you could spend a couple of hours with someone that has, since the early 90s, sold over $1mm in internet marketing and marketing consulting services per year to business clients from $100K per year to $40 billion per year in sales, what would you want me to cover?

Help me help you and the rest of the offline community.
#honest #input #offliners
  • Profile picture of the author Jay Rhome
    Originally Posted by MichaelHiles View Post

    If you could spend a couple of hours with someone that has, since the early 90s, sold over $1mm in internet marketing and marketing consulting services per year to business clients from $100K per year to $40 billion per year in sales, what would you want me to cover?.
    Hi Michael. You've got tons of experience and have been running a very successful business for years now. You've probably lost perspective on people beginning in the field unless you are mentoring some first hand.

    So for me, I'd want to know more on how a successful consultant runs his business. The day to day operations. The legal mumbo jumbo. The MINDSET. How you delegate and outsource - what you don't. How you deal with clients - directly and "socially". Etc.

    Basically have a more concise, clearer picture of what to aspire to.

    Take sports for example. Someone might begin golf, or hockey, or MMA or whatever, yet still see how the top performers play the game. It helps to get there, or even half way there.

    Having a great coach is a must to reach the higher levels, while not mandatory in the beginning (though getting things right and getting momentum is great at the beginning too!)

    There are already a lot of resources for "beginners", while not many successful entrepreneurs are willing to let people see how they run their businesses.

    P.S. I appreciate what you're setting out to do!
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  • Profile picture of the author buckeye04
    Wow, Michael...this is very generous of you! I've followed many of your posts, and I must say that you, along with John, Vagabond and a few others really always offer some priceless information. And you offer so much for FREE! It's all about giving back to the community, and you guys are all tremendously generous in sharing your knowledge. It's refreshing to see posts that offer REAL value, instead of just the typical "How I made $10,000 in 12 days using this method." posts that are all over this forum and many other similar forums online.

    I think it would be great to cover the extreme basics a bit for those just starting out, but also to get more involved with intermediate and advanced topics which will help "take our business to the next level" as you said. Many people have the basics down, but are lacking a few steps that could be the difference between a 5 figure or a 6 figure income for themselves. Any insight you can provide to help "fill in those gaps" would be wonderful!

    With your expertise and help, I think you would really be able to help a number of us propel to new heights. Regardless, just watching the videos and going out and taking ACTION will be the difference between those of us who reap the true rewards and become more successful.

    One of the toughest things about being a new business owner is that you need to really work hard (especially at first) to make a name for yourself. Nothing comes easy in life, and starting a new business is no different. You need to build self-confidence, prove yourself, accept rejection from time to time, and never give up...even when times are toughest. Believing in yourself is crucial to your own success. There are way too many of these "get rich quick" products out there, that bring false hope to a lot of people. "Lazyiness" won't get you anywhere in life!

    I look forward to whatever you can and are willing to offer us!

    Thanks so much!

    Mike
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  • Profile picture of the author Quentin
    I guess Michael the keys are that many coming into this industry are not business people so developing a course that caters for them will need to contain a lot of basics.

    So for example lots of people get stuck at the front door.

    How do you get past the gate keeper.

    Make a short presentation as offline business people are busy.

    As an offline business person I get 5 to 10 people a week pushing seo, directories etc.

    How to separate your self etc.

    Quentin
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  • Profile picture of the author John Durham
    I dont know Michael But I'll say one thing... your new avatar ROCKS!!!!!!!!!!
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    • Profile picture of the author myob
      How do you get that light bulb of yours to turn on like that?
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      • Profile picture of the author packerfan
        I'm just getting started in this field, so I have about a million things I'd like to see. But what would help me the most is how you...

        1. Brand yourself as an expert when you have no practical experience. The obvious answer is to do some pro-bono work and use the results as a case study. Is that the most effective way?

        2. Are things on the legal front I need to know. Should I use contracts, should I be exclusive to only one lawyer in town, etc.

        3. How do you make the transition from working with small businesses to 40 billion dollar companies, and is it worth it? I've spent the last 10 years as a fast-tracker with a couple of the largest companies in this country. I'm not sure I'd want to consult for them because of the red tape, but it would be great to hear more on that from your perspective.

        I don't want to derail the thread, but I'll keep going if you'd like...
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        • Profile picture of the author Tony Wagner
          I would love to have instruction with what strategies and medias are most effective for different niches!
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  • Profile picture of the author Steelpoint
    It would be helpful to learn more about streamlining the post-sale work, for example, how to find and manage the outsourced workers for maximum efficiency. Like any other successful sales work, we always need to be prospecting for new business.

    Thanks for putting this together, it's a great idea and contribution.
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  • Profile picture of the author vndnbrgj
    I think it should be a step by step focus.
    Too many times, people jump from one idea to another.
    If you were to create a membership site, you could make membership increments.
    For example: Month 1 you learn how to sell websites to business owners
    Month 2 you learn how to do Google Places
    Month 3 you learn about social media
    And so on
    Then you can have an advanced feature, that requires a small fee from members for access.

    If you limit the amount of info a person receives, it will encourage more action.
    As they can't jump around and learn everything. This forces them to learn one thing and only one thing.
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    • Profile picture of the author blackstone
      Michael, it will be hard to satisfy everyone.
      My own personal need is market research.
      But a decent idea may be to actually do what AP promised.

      PS:I like your new avatar,too but I like Vagabond's better still
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  • Profile picture of the author Nathan Alexander
    I don't know right now (it's late), but I know enough to add my voice and say, "where and when do I sign up?"

    One thing. There are a million courses that do "x", but you do so much more. There's a lot you bring to the table that just isn't your "standard" stuff.

    A look-over-your-shoulder portion with such short time would be tough, but still very valuable.

    Whatever you do...thank you. I'm in.
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    • Profile picture of the author Ray Erdmann
      Michael,

      Personally speaking, I'm sure I could follow along with the more 'intermediate/advanced' techniques you'd more then likely would cover, however, at the same time, I'd like a little help with the basics!

      For example, I know the importance of internet marketing for local businesses, especially in the areas of SEO, Email Marketing, Facebook Pages, Social Medai and the like...but where I often find myself dropping the ball is in:

      1. Getting past the gate-keeper

      and

      2. Properly and proficiently outlining the win-win services I can offer to any local business, even though where I live, most businesses are cutting back on their online expenses because of a severly high (15%+) unemployment rate in this small town.

      But as Nathan said above..."...Whatever you do...thank you. I'm in!"
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  • Profile picture of the author Sean D Kelly
    As detailed as possible assuming your audience is dumb. That will save you lots of future customer service and hassle. It never hurts to include more detail if you are on the fence. Some customers may make the same jump as you, but others who are very new will be left struggling and might not follow through because of it.
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    • Profile picture of the author WikiWarrior
      Sounds very interesting Michael. I agree with Jay in that there are plenty of resources already out there for beginners to get started so my vote would be for something intermediate to advanced. From reading your posts over the last few years I think you'd be well placed to teach more about growth, positioning and transition from a one-man band to a full-fledged business and consultancy.

      Personally I'd be interested to learn from you some or all of the following:

      1) How to prospect for bigger clients with deep pockets!
      2) How to brand and position my business to go after and attract these high-value clients.
      3) Helping bigger businesses with social media and offering integrated strategies.
      4) How to take things from a one-man band level/mindset to the next level, managing multiple relationships and projects at different stages of development.

      I used to have my own successful mail-order company that I sold a few years ago now. It was perfect for me at the time because I could work from home and be in control of everything so I could always be sure things were done 'just so'. The downside was I got so involved IN the business I literally ran out of time to work ON the business, running myself ragged getting caught up in doing all the logistical, admin work etc.

      I don't want to make any of those mistakes again but now I find myself trying to build on a different business model, going from mail-order product-based to services-based and project management.

      It's thrown up all sorts of weird and wonderful problems and challenges dealing with clients that you simply don't get when shipping "widgets" day in day out. I'm doing pretty well so far pimping myself out as a business consultant, working on it full-time, but I'm still at the beginning stage where all my work comes from cold-calling local businesses (mostly tradesmen and "pocket money" size deals so far). I just want to dial everything up now and be sure I'm building a business with outsourced parts, not a job, so I also have time to work on my purely online, leveraged, information business.

      Look forward to seeing what guidance you come up with!
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  • Profile picture of the author Vagabond 007
    Originally Posted by MichaelHiles View Post


    Or, would you rather that I delve deeper into more substantial intermediate and advanced topics about how to take your business to the next level?

    (like the discussion in the Get Bigger Deals topic a few days back)
    Definitely more advanced stuff. I'm curious to learn more about landing BIG clients.

    And I was always curious about how you use direct mail to generate clients. Is that something you even still do or is it all referrals/word of mouth now?
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    • Profile picture of the author cbest
      A tip for landing larger clients especially those that may contract with the government whether it's local or a national company is that they often have a small business advocate.. find out from the advocate who your end user will be and how to contact them.. then start building a relationship with them. another good tool for this is to get connected in Linkedin.
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  • Profile picture of the author MIB Mastermind
    I'm extremely interested in this, I've followed your posts for a while now and I no you walk the walk.

    I would be interested in learning more about.

    1. Lead generation (through direct mail etc)
    2. Prospecting
    3, Qualifying
    4. Positioning (you as an expert)
    5. Presenting your services/solutions to clients

    Thanks

    ~Bryan
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  • Profile picture of the author MichaelHiles
    Man, you guys have really hit the ground running - and set my bar pretty high! Which is awesome actually! Some really great stuff that you guys want to cover. It's great to see so much interest in so many varied intermediate and advanced subjects. The good news is that I think so far, all of the stuff touched on is well within reach in my arsenal.

    I talked to a marketing associate last night who runs in the same league and he's really excited about the possibilities with me being willing to dive in. He thought that maybe doing some interviews of guys we know that would otherwise be really inaccessible could be cool. I have to think about that one because that gets into more business and entrepreneurial coaching vs. just the rifle scope I am trying to hit right now of helping offline folks who are ready to jump to the next level with their immediate business.

    So why haven't I done this yet? Well I've dabbled and sniffed around. But my concern has always been crossing my core business with some of the "darker" aspects of internet marketing - let's face it, a lot of internet marketing/affiliate marketing, et al doesn't exactly have a stellar reputation. Particularly in the corporate arena, where it's seen as fodder for all the spam email that everyone's Barracuda spam filter servers work around the clock to scrub. By the same token, I hang around internet marketing forums and sites because I do apply a lot of the latest and greatest tactical level stuff in my own efforts for clients. So it's certainly not all bad.

    I just got to the point where I realized that I could be a catalyst for helping move some of this stuff to the next level for people who really want to make a go of it. Plus, as silly as this sounds, I am actually tired of doing so much consulting work. It's tiring and I need a change - doing some fun stuff like teaching and coaching could be just the thing to breathe some fresh air back into my own career. I've actually taught for some Chamber of Commerce continuing ed programs in the Cincinnati area. I really enjoyed doing the half and full day sessions for rooms full of 100-200 people who were on the edge of their seats interested in learning how to develop marketing systems for their own businesses.

    And most of all... the one thing that I have to say is that I LOVE THE ENTREPRENEURIAL SPIRIT of internet marketers.

    haha... Jay Rhome, you surmised that I may have lost touch with the trench... but I can assure you that I have never forgotten my bootstrapping roots and love startups - I have owned multiple small businesses outside of my consulting - including a small chain of independent coffee houses and a screen printing company. I love the challenge of a startup and the way to kill me dead would be to put me in charge of some monsterous publically traded bureaucracy as the CEO and tell me to keep the engine running. I'm not a bureaucrat - even for that kind of money.

    A few folks have sent me PMs asking if I will be doing any direct coaching, and the answer is that everything is on the table at this point - but right now I am only trying to zero in on the exact wish list for the "taking it to the next level" topics that you all really want.

    Whatever I do with it all after the fact is still up for grabs but first things first - get a very solid series of tutorial sessions together to help propel the business plans for those intent to step up their game.

    Keep all the good ideas coming and packerfan, don't feel bad about making a long list. If you have a topic that you're interested in seeing me cover, rattle it off.

    P.S. Vagabond... yes I do still use direct mail. SRDS is the secret sauce!
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    • Profile picture of the author Vagabond 007
      Originally Posted by MichaelHiles View Post

      I've actually taught for some Chamber of Commerce continuing ed programs in the Cincinnati area. I really enjoyed doing the half and full day sessions for rooms full of 100-200 people who were on the edge of their seats interested in learning how to develop marketing systems for their own businesses.
      Add this to my list above. I want to start speaking this year. So any tips on this would be appreciated.

      P.S. Vagabond... yes I do still use direct mail. SRDS is the secret sauce!
      Thanks for replying. Thinking about getting an online subscription to the SRDS. For now, I have a hard copy of The Standard Periodical Directory.
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    • Profile picture of the author MIB Mastermind
      Originally Posted by MichaelHiles View Post

      P.S. Vagabond... yes I do still use direct mail. SRDS is the secret sauce!
      Any of you guys no what the UK equivelent of the SRDS IS?

      ~Bryan
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  • Profile picture of the author Nathan Alexander
    I would love to hear about working with local Chambers, (as I'm working on doing so now) and things of that nature.

    You rock Michael. (No pressure or anything. )
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  • Profile picture of the author WD Mino
    Michael:

    I think that people could benefit from the strategy we were discussing. I just revealed some of it in another thread earlier. That is going to help people bypass the natural blocks they are going to run into.

    the importance of NOT cold selling or using high pressure or emotional sales pitches etc. there is no emotional triggers so I think what we went over would be great for beginners and act as an eye opener.
    just wanted to add my thought here. Michael is a fantastic coach so you guys are in for a treat whatever he chooses to do
    cheers
    -Will
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  • Profile picture of the author Voasi
    Hey Michael,

    I think "know your demographic" ...my suggestion would be stay focused on your core competencies. You've preached a lot about the "big ticket" clients. I'd say develop a free training course on how to go about getting those types of clients. The types of "attendees" for that course will give glowing testimonials.... for when you start your paid membership or one-to-one consulting.

    I don't think you should try to be a one-size-fits-all with your course, as you'll end up leaving out those nuggets that make the difference between a good course and a "HOLY ****" course.
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  • Profile picture of the author lindyb52
    I would like to see more intermediate advanced stuff......and also some examples on pricing. I'm finding many people in my area just don't want to part with a cent!

    Linda
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  • Profile picture of the author Tam Chancellor
    Put me in the column for intermediate to advanced techniques, especially going after
    the bigger/higher end clients.


    Any of you guys no what the UK equivelent of the SRDS IS?

    ~Bryan
    They have some international business to business directories. It was awhile ago, but I helped a friend with a obtaining a mailing list for the Caribbean.
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  • Profile picture of the author MichaelHiles
    Just got done with another session this morning, this one covers how making one key adjustment in how you approach the selling of your services creates instant credibility with even the largest prospect, sets up your sales effort with one value proposition after another, creates huge distinction in the market, and maps out your internal business operation to be process-driven and scalable... all that in one shot.

    Fo reals yo. No hype.

    Everyone is definitely going to get the hardcore, straight shot of intermediate to advanced stuff. I'm not pulling any punches.
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    • Profile picture of the author Jay Rhome
      Originally Posted by MichaelHiles View Post

      JEveryone is definitely going to get the hardcore, straight shot of intermediate to advanced stuff. I'm not pulling any punches.
      Wow. Can't wait for that!

      BTW I didn't mean you lost touch with the trenches.:p

      Just that most people beginning in the field or in business in general, coming from an employee or self-employed mentality, have probably such a different mental outlook than yours that just giving more "newbie techniques" is probably not the best use of your expertise, and good advice for that abound in the WF already.

      Your thinking, mental process, daily outlook, day-to-day operations, positioning, etc., would probably be eye-opening to most of us, in a good way.

      Note that I did write above "coming from an employee or self-employed mentality", as a few years back I actually realized I had a self-employed mentality, not that of an entrepreneur. Realizing it and changing that was a giant first step to set the foundation for what is (hopefully!) coming. I think many IMers might have similar issues.

      Anyway, solid reasoning and suggestions from the posters above already. You seem passionate and itching to teach, and my guess is many of us are eager to learn from such as successful consultant!
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  • Profile picture of the author krzysiek
    Sounds quite good. I am sure it will be helpful for offliners, especially if you include some newbie stuff for those starting out (myself).
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    • Profile picture of the author Adriaan
      Hi Michael

      Thanks for the offer.

      I would appreciate it if you could cover the following:

      1. How to determine a prospective client's weaknesses (in the areas of business principles and offline marketing principles) so you know you can really assist this prospective client? This will make it much easier to sell yourself, then your services. One can now also give a much more accurate quote and time frame needed to accomplish said tasks.
      2. What software and business systems (Plans of attack) do you use? (Sites that you visit often.)
      3. How to approach outsourcing. (Who do you outsource to?) :rolleyes:

      I would like to get involved and help where I can. Thanks again.
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  • Profile picture of the author Fernando Veloso
    Michael,

    I'd choose to go back to the bone: how to show people how much they are missing without your stuff.

    Major problem over here - MayDay!!

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    People make good money selling to the rich. But the rich got rich selling to the masses.
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  • Profile picture of the author vinnieg
    Michael,

    Sound like a great resource for people just getting into offline consulting.

    Vinnie
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    • Profile picture of the author Summertime Dress
      I think for it to really be beneficial is to share with us specifics that had measurable effects on your growth. No generalities. For example, I'm a member of Dan Kennedy/Bill Glazer No BS marketing newsletter and they give tested recommendations that have either worked for them or their clients. I feel like I have "insider" information that can be trusted.
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  • Profile picture of the author Hackbridge
    By way of an example, Dr Mani is running a "10 Day Blog Challenge" and perhaps the teaching could be by way of a challenge. 1. Cold call/email a prospective customer 2. They sign up for a service you are offering. 3. Adding value to the service 4. Find another customer. Rinse and repeat. Don't pass go until you have the customer and can prove it!

    Information on the services offered to be laid out like a template/blueprint with the steps to follow.

    Brian
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  • Profile picture of the author MichaelHiles
    Well I launched it as a free membership site. No charge. Just check out my sig. Thanks to all who provided input.

    Here's one of the videos to start...

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    • Profile picture of the author GCooper
      Thanks very much Michael.

      -G
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    • Profile picture of the author John Durham
      Originally Posted by MichaelHiles View Post

      Well I launched it as a free membership site. No charge. Just check out my sig. Thanks to all who provided input.

      Here's one of the videos to start...

      YouTube - Multiple Phases of B2B Selling: Part 1 of 7
      Excellent Video. Great voice. Great Teaching.

      I can confirm what you are saying here. Some of the manufacturers I work with pay out only on the 15th of the month, by the way. Most larger companies operate that way, or as you say with their own established processes...

      Much different than an indy small biz owner who just whips out a check book... if you are going beyond mom and pop there is a new set of rules you have to understand.

      Cant wait to get into the rest of this teaching Michael and learn some new tricks. First class man. Nice.
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  • Profile picture of the author blackstone
    Michael, finally got around to signing up and just started watching.

    This is great!

    Thank you
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  • Profile picture of the author joshimo
    Hey Michael,
    I signed up and confirmed but wasn't redirected to the account creation page... I tried confirming again but the script would allow me any further on the subsequent attempt. Would you pm me the link to create the account.
    Thanks!
    Joshua
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  • Profile picture of the author Creativegirl
    The systems and processes that make it all work.
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  • Profile picture of the author Chloe Sloane
    Michael I just went through all seven of your first videos and they are super! I can't wait to see more. Thank you for creating this!!!!!!!!!!!!!
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  • Profile picture of the author sammoro
    Wow, I never tire of seeing how generous Warriors can be with their time and expertise!! I add my vote for helping beginners overcome the paralysis caused by;

    1. Getting your foot in the door
    2. Overcoming the personal hurdle of not feeling 'expert' enough to confidently sell services
    3. How to overcome the lack of a portfolio or references

    Starting your vids now - thanks for this!!
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  • Profile picture of the author PaulMark
    Great offer. Very generous. Thank you, Michael! Love new & different perspectives. Checking out what you've got here now.
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    Just PM questions : Paul answers questions about rapid product creation, recurring revenue and creating online training programs. Mark answers questions about SEO, organic traffic, & local business marketing.

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