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Leaving Comments or reviews

by www_retireonme_com
5 replies
How can I make it easier for customers to leave reviews?? I understand that I can link them to my google places listing and have them go to the 'been here, rate this' spot on the listing, BUT, dont they need to be a member of 'gmail'.??

I was going to put a spot on my website where they can click to be directed to the google places listing, or to manta or etc. BUT again the customer has to take the time to sign up for manta, etc. right??? You know some people are lazy and dont want to take the time sometimes.

let me know your secret.

Tommy
#comments #leaving #reviews
  • Profile picture of the author www_retireonme_com
    HELLO HELLO ANYONE???

    TO THE TOP

    Tommy
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    Solving Multimedia Expectations. AppleCreekMedia

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    • Profile picture of the author Randy Miller
      Hello Tommy,

      What I've started doing is creating a QR code for 2 or 3 review sites for each client.

      For example, Yelp doesn't require an account sign up/log-in the way that Google Places and Yahoo does. So with Yelp, the QR code links directly to the review page for my client.

      I then suggest to the client that they offer a reward, like a 10% off coupon for customers that notify them about having left a review.

      Although it doesn't completely solve the review question you asked, by taking advantage of the "coolness" factor (QR codes & smart phones) the number of reviews is increasing.
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  • Profile picture of the author www_retireonme_com
    I could put a link on my website for Yelp.com
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    Solving Multimedia Expectations. AppleCreekMedia

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  • Profile picture of the author LiquidSeo
    Originally Posted by www_retireonme_com View Post

    How can I make it easier for customers to leave reviews?? I understand that I can link them to my google places listing and have them go to the 'been here, rate this' spot on the listing, BUT, dont they need to be a member of 'gmail'.??

    I was going to put a spot on my website where they can click to be directed to the google places listing, or to manta or etc. BUT again the customer has to take the time to sign up for manta, etc. right??? You know some people are lazy and dont want to take the time sometimes.

    let me know your secret.

    Tommy
    Hi Tommy,

    What kind of business are you trying to get reviews for? The QR code concept is definitely cool, and I see it as a way to drive lots of reviews. But....I personally think that the average consumer for most businesses is just not there yet. Maybe later in the year, but in Atlanta, they really haven't adopted it yet.

    You could offer a discount - 5 or 10%, for someone who does a review.

    Your point is valid on Google Places and many other sites. Yes, they need to be a member. I'm using LBL Robot now to feed reviews out to my clients directory/review sites. I try to get reviews from the customer and then just set them up in LBL Robot. I have been doing this type of approach manually for some time, and have quite happy to use some new software here.

    Reviews that come from the customer, even if you end up "helping" get them posted, are always better.

    Brian
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  • Profile picture of the author AdBankPro
    What we have done is make a relatively long list of: urls directly to the page allowing someone to leave a review for that business and the logos for the corresponding review site. Then make a section on their "review" or "testimonial" page on their site with the logos with links to the review pages. Leave a reminder that they should have an account with the site they decide to leave the review on. When the "reviewer" sees all of the logos, they can determine fairly quickly that, "Oh, I have an account on Yelp; I'll go there." If your client has a "list" email the list with the same thing: logos with links to the review sites asking if they would take a minute out of their busy day to leave a small review.

    The QR codes are a good idea to put on print material and at the physical location. If you could make up flyers or postcards with the QR codes on them, they could leave them with customers after a service call, etc. Or, even put the QR codes on the back of receipts or work orders.
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    Phil Benham

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