SMS Services - What are you using

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We have been gearing up to offer SMS services for our clients and are trying to narrow down the list of the best providers for this. I have read all the threads on this topic that I could find and have made a list of the top mentioned providers, however I wanted to ask and see which provider(s) that those of you that are offering these services are using and get your input.

If you wouldn't mind sharing who you are using and any feedback that would be wonderful.

Thanks in advance
#offline marketing #services #sms #text marketing
  • Here are two that I have come across just today that I would like to see if anyone is using and can provide feedback:

    Trumpia (reseller program available)

    http://expresstext.net (not sure if they have a reseller program)
    • [ 1 ] Thanks
    • [1] reply
    • TRUMPIA is hot, and the way to go, because, you can white label, and brand the software it's self, either to your company, or the clients company, when they see that, you look like the hero! They think you are a big dog, when really TRUMPIA has done 90% of the work.
      • [1] reply
  • Bump. I'm also interested to hear people's feedback about this. I am impressed with Trumpia's offering. I like the fact that they incorporate SMS, email, instant messaging, and voice broadcast. I haven't tried them yet though, so would be very grateful to hear people's feedback on them and other mobile marketing platforms.
  • Trumpia is good.

    Agencies/Resellers | AvidMobile worth taking a look at.
  • I use Call Fire...I also use Voice Shot.

    Call Fire is newer in the SMS biz, but

    it is pretty effective, slightly less expensive

    than Voice Shot.
    • [2] replies
    • I use textmarks great reseller program.
      • [1] reply

    • How are you marketing to the businesses in your area?

      Art
  • I think I'm going to try out EZTexting.com - they seem to have a good system, lots of video tutorials to help understand it, also has affiliate program and I think a reseller program.
    I like their pricing structure since it has what they call a "pay & go" option meaning no monthly fee - just paying for what you use. This might be a good option to use when dealing with some customers that haven't yet built a large enough data base.
    No contracts so you can change plans or just cancel altogether whenever needed.
    There are soooooo many of them but so far I've just found this one to be the easiest to understand - for me anyway!!!
    • [1] reply
    • I've been researching pretty intensely over the last couple weeks all the different services out there. And so far I like Trumpia, their customer service has been excellent.

      Eztexting is also with merit. I've played with there demo and its nice. The pay as you go plan is a good option as others said for starting out some new clients if need be.

      I am also researching MobileStorm... but haven't heard back quite yet, so no answer there.
      • [2] replies
  • Trumpia is SO expensive. I don't get it.
    • [3] replies
    • I'm creating my own campaign manager that I'll be offering to other people for a low monthly fee, it utilizes long codes and Twilio as a backend. It offers infinite campaigns and keywords. If you want to know more you can PM me
      • [4] replies

    • I agree. This must be for the big dogs, or the big fools.

      I got the feeling they needed people to finance their business. Fees were outrageous. They require people to buy and prepay for messages to the tune of $3,250 PLUS $349 monthly fees PLUS $599 setup.
      • [1] reply
    • That's because they are trying to keep out the riff rafffffffff.
      • [1] reply
  • Can someone with experience post what they are paying for some of these services?

    Thank in Advance,

    Jay
    • [1] reply
    • Sure. Twilio:

      2 cents per SMS sent, 1 cent for each incoming SMS text. Local dedicated SMS numbers cost only $1 per month (that means instead of a shortcode shared among hundreds of clients, all using the same code, each of your clients -- yours and clients of other resellers and the main company -- can have their OWN dedicated LOCAL number for just a buck). HINT: You can easily charge your clients $10.00 per month for the dedicated local number, they don't even blink at that price, and without sending a single text you've lined up $9.00 a month recurring profit.

      Twilio also offers toll-free numbers, and voice services as well (that includes teleconferencing with transcription services -- great for people who want to set up their own branded audio conferencing services so they can sound like a "big guy" in their industry).

      Twilio also does more than SMS messaging. You can write full voice apps using their REST API. They also give away helper libraries for PHP, JAVA, C#, Ruby, etc. to make integration a snap. They will even do text-to-voice for free, and will transcribe voice recordings to text. They support OpenVBX, which means you could, literally create your own "Google Voice" with Twilio.

      No contracts, no set up fees, no monthly account fees, no pre-payment fees, and Twilio gives new accounts a free $30.00 credit -- which means you can send 1500 texts for free right out of the box (great for testing the service or for your programmers trying out the Twilio API). You can literally get started using Twilio for ZERO dollars.

      Oh, and the API is really easy to use -- my coders had no trouble writing a complete app to manage a multi-keyword campaign in less than a day.

      If I sound like a big proponent of Twilio, I am. I'm not affiliated with them other than being a very satisfied customer. Believe me, I looked at virtually EVERY service out there before I settled on Twilio, and I did so because in my mind, they blew EVERYONE away.

      Again, YMMV.
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  • I appreciate the feedback and will share your comments with our team, as we have teetered back and forth from time to time on offering a lower entry point into our white label reseller program.

    Will keep you posted if our fees change and again thank you for your feedback on Trumpia's White Label offering.
    • [ 1 ] Thanks
  • Why don't you search in Google, I'm sure you would find many and see if they are paid or not.
  • How simplicity of using Twillo campaign manager, back office? Do you run different campaigns for each clients? What are the platform if clients choose to manage it themself?
    • [1] reply
    • I prefer to manage all my clients accounts for them. If I ever get to the point where I have too many clients to handle, I'm making enough money at that point to hire someone else to do it and pick up the slack. I've been using a campaign manager I created for myself, however only recently decided to scale it to make it available for others to use, check out my sig
      • [1] reply
  • Well , SMS services are good for local business but not for the a high profile business.
  • Appreciate the discourse between you and Philboy, FreeBird. I'll be looking into your CM Solution as a result.

    That said, you are far more patient than I.
    • [2] replies
    • Ok, just had a look at the online dictionary and found what discourse meant.

      I must admit, although I feel that freebird could benefit from dropping his monthly fee for warriors, he does argue his case well and remains polite.

      I also made a mistake in previous post , and mentioned trumpia instead of trilio.
      • [1] reply
    • Trumpia offers a good product, but there are alternatives. We provide a terrific SMS white label turn-key solution using Long Codes. (and can integrate Short Codes into our platform). Full client back-end integration and campaign management, free incoming messages, extremely competitive rates. I can't PM yet, but get my QR code or try jay at mysmsbrand dot com.
  • For what it's worth, I see nothing wrong with the current price. If you were to lower it, you should at least restrict the number of campaigns one can have.

    Assuming your solution works as it should, and you are indeed available for support, then having a CM and the ability to build/store a list is worth $89/mo..... maybe, possible, in certain cases, not for the person with one or two accounts, but if you have 5+ accounts, or 1 or 2 clients with a sizable list, the benefit is there.

    Just Sayin'
    • [2] replies
    • Well I agree that it's not for people who want to manage just a couple clients. I would say if you are wanting to manage the sms marketing of 10 or more local businesses my solution works well. I'm currently working on a couple new features as I type this reply. As for customer support, I'm dedicated to it because that's the number one thing I look for in any service.
    • Trilio does not restrict the number of campaigns , keywords or businesses, there is no reason the interface should.
      • [2] replies
  • I have found the solution after days of research and talking with reps from companies. Its white label and is by far the best deal out there. PM me if you want the details.
    • [2] replies
    • I was interested but couldn't PM you. If you can PM me great.
    • Just curious, why can't you post for everyone to see?
      • [ 2 ] Thanks
  • I offer you to consider exploring "BoomText" SMS marketing services. They offer a 15 days trial to all new clients, this is enough time to determine if this is something you want to move forward with. No credit card is necessary for the trial. They also have good training videos and other material. Pricing is fair, too.
    • [1] reply
    • How much do they charge per text message

      thanks

      Phil
  • iZigg is great! They own the shortcode "90210"

    I've sold many to locals that I do SEO for.....and they love it
  • DKText.com is the way to go. You do not get number capture but its a great service
    • [1] reply
    • I've been using callfire.com for over four years now selling SMS texting and other telecommunications services. Their service works seamlessly with all platforms and carriers. There is an affiliate program or white label option available.
      • [1] reply
  • If you feel that price is ever an issue to enter the Trumpia White Label Reseller Program feel free to contact me and I'll see if we can run a "Warrior" special!
    • [1] reply
    • I am playing with Twilio and Textmarks right now - like both so far. So far like both - Twilio of course has the voice option as well which is nice. Textmarks has the short code for those who really insist on having a short code.

      I think it is good to have various options to package up depending on client's needs.
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    SMS Services - What are you using

    We have been gearing up to offer SMS services for our clients and are trying to narrow down the list of the best providers for this. I have read all the threads on this topic that I could find and have made a list of the top mentioned providers, however I wanted to ask and see which provider(s) that those of you that are offering these services are using and get your input. If you wouldn't mind sharing who you are using and any feedback that would be wonderful.