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How Are You Oursourcing Without Having Your Customers Poached?

by squeezecpa
7 replies
I have found a few web design companies not far from where I live. I want to outsource that aspect of my business but I am a little worried that if I outsource to a company that they will steal my customers when I provide them with the specifications...

Does anyone know a way round this? Or, how are you guys outsourcing the web design aspect of your business?

Thanks a bunch

Dal
#customers #oursourcing #poached
  • Profile picture of the author aaron_nimocks
    How about a contract that says they get the job but wont contact the company. Make them sign it. Done
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  • Profile picture of the author Dexx
    Outsourcers typically have the "employee" mindset, and not the entrepreneur mindset, which means they are more than happy to just get hired to do a job and then get paid for their work.

    Not to mention most businesses, who have agreed to hire YOU to design their website, won't likely just agree to pay some random person, in a 3rd world country, to do their website based solely on an email they may have received from the outsourcer saying they could do the website cheaper.

    If you are truly concerned that one might approach your client, then your best bet is stick to outsourcing websites that allow you to view feedback / reviews on the outsourcers you are screening...you'll be able to find out quickly what type of individuals they are.

    ~Dexx
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  • Profile picture of the author Casper C
    squeezecpa, always use contracts. Without them, the worry of people going over your head will always be there. You can never be too sure.
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  • Profile picture of the author Bruce NewMedia
    I suppose contracts can help, but I wouldn't put too much faith in them.

    Vendors who want to cheat, will do it. They could simply have one of their associates in another city or anywhere contact your client, (while they receive a referral fee through the backdoor.)...how would you ever know?

    I'd also agree most of these clients went to me in the first place because they aren't comfortable dealing with vendors far away. ...I think practically speaking, this is a small risk.
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    • Profile picture of the author Chasedmarketing
      Yea contracts are binding and it shows the limits of the job.

      If the outsourcer goes out and tries to undersell the service, they wont be a outsourcer for very long, because no one will trust or work with that person again.

      Being a jack-@@@ only last so long.

      Stan

      "Life is short, so why complain, get even!"
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      • Profile picture of the author Shelle-K
        I use elance.com for outsourcing. When you find a company to work with you can make them sign a NDA (non disclosure agreement). Since they have to follow the rules of the site, they are likely to not go against the agreement they signed as it would ban their account if you report them.
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        • Profile picture of the author chika138
          Thanks for bringing this up as I've just started my offline consulting business and sure need some reminders.

          Originally Posted by RushGraphics View Post

          I use elance.com for outsourcing. When you find a company to work with you can make them sign a NDA (non disclosure agreement). Since they have to follow the rules of the site, they are likely to not go against the agreement they signed as it would ban their account if you report them.
          Oh that means the agreement can be done without an ink-and-paper contract?

          Does it work well for you so far?

          Thank you.
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