How "I" sell "Mobile-Ready" websites to "OffLine" businesses!

by midasman09 Banned
33 replies
I first put myself into the body of my prospects (who are local small business owners in small towns)

1) Method 1 - Personal Visit;
These people are BUSY running their businesses....so...I've got to be Quick and Get Right To the Point.

When selling Mobile-Ready websites that can easily be seen on the screen of any Mobile devices....I Google their Biz Category and Town Name. (ex: "Italian Restaurant Oakland")

I look for businesses that HAVE websites. They've already shown they're interested in having their business seen ONLine! Depending on the "Feeling" I get from the businesses' website...I'll sometimes make up a Sample Mobile Site to show the owner. Otherwise I'll show my Sample Sites....ON My Phone.

I GRAB their attention within a few seconds. I usually don't even give my name. If a receptionist asks my name...I tell her; "Just tell the boss it's "Don" and I'd like a "Quick Minute" to show him a New Idea for getting more business."

When the boss comes out....I greet him with; "Hi....I make websites able to be seen ON Mobile Phones and I noticed your website is NOT "Mobile-Ready". Here's what I'm talking about" (and I hold up my Phone Screen and show him what "regular" sites look like and how they could look on Mobile Devices)

I tell him MOST people now carry some sort of Mobile Device and use these devices to FIND local businesses they're interested in. If Your site is HARD to see on their Mobile Screens....they'll go to a business that IS able to be easily seen.

I then say; "Other than Price...is there any other reason why you would NOT want me to make your website "Mobile-Ready"?

(I call this "The Smoke-Out" to bring out any objections OTHER than price)

I then give my fee and bring out my Order Form and begin writing up the Order (Assuming the sale)

If he doesn't stop me....I continue writing....hand him a copy and tell him to "Make your Check out to Advantage Marketing!"

If he says; "Hey! Wait a Minute! I didn't say I was going along with this!"

I respond with; "What's your question?" I answer the question and continue writing up the order.

THIS method works the best for me.

Method 2 - PRE-CONDITIONED CONTROLLED MAILING;
This is my 2nd choice and usually I use this when working a town a few miles away. My goal with this is to "Prepare Prospects" for my Personal Visit....and FIND those that are somewhat interested in learning more about "Mobile-Sites")

I've already "Googled" the Categories I'm interested in and looked at their sites....so....I phone the businesses and ask to speak to the owner.

"Hello....is the owner in? Hello Mr Owner....I'm a website designer and I see you have a nice looking website HOWEVER....with most people nowadays using Mobile Phones...I noticed your website does NOT fit on a Mobile Phone Screen. You are missing a lot of potential customers by NOT having a "Mobile-Ready" site.

It's too hard to explain what I do....on the phone so....I'd like to send you an "Info-Packet". What's your Mailing Address there?"

He gives me his address and....I can either send my "Info Packet" and follow-up with a phone call after he receives it to set an appointment OR....what I usually do is....GO VISIT him IN-Person! He's expressed an interest in having me MAIL him more info so....Why Not Take It To Him IN-PERSON?"

With selling Mobile-Ready websites....I usually take a few minutes and make up a Sample Site to show him....telling him what I designed can be changed.

And....again....I show him the difference in his site being Mobile-Ready and not being Mobile-Ready.

With going "IN-Person" to my prospects....they SEE me and I can "sense" where their interest is at. And....there's NO better way to BUILD DESIRE than to SHOW WHAT THEIR SITE LOOKS LIKE....ON A MOBILE PHONE....that's in front of their nose!

We're talking POWER here! PSYCHOLOGICAL Power! Their Mobile Site is ALREADY MADE...all they have to do is...."ACCEPT IT"!

CA-CHING!

Thanks for reading,
Don Alm....Sales Guy
#businesses #mobileready #offline #sell #websites
  • Profile picture of the author mtnbiker50
    Wow, nice and simple. How many a week are you seeing and after you get them the site do you sell other service's later?
    {{ DiscussionBoard.errors[4306572].message }}
  • Profile picture of the author Mr Steve
    Nice post, could have easily been put together as a WSO and sold lots of copies. Kudos to your generosity. Thanks for sharing!
    {{ DiscussionBoard.errors[4307200].message }}
  • Profile picture of the author WillR
    Originally Posted by midasman09 View Post

    We're talking POWER here! PSYCHOLOGICAL Power! Their Mobile Site is ALREADY MADE...all they have to do is...."ACCEPT IT"!
    Don,

    Nice post and great info for those getting started. One thing I will mention is I don't ever usually show them a fully completed mobile version of their website. It will only ever be a mockup using their colors and/or logo.

    The reason I do this is:

    a) It saves me time...

    b) Sometimes this can work against you if a customer sees you have already completed their mobile site. They now know they can try haggling the price since the work has already been done and if they don't purchase you will get nothing. It almost gives them a bargaining chip.

    The most important thing people should take from your post is ACTION ACTION ACTION. It's the only way you will sell anything!
    {{ DiscussionBoard.errors[4307932].message }}
  • Profile picture of the author Always-A-Warrior
    Nice approach. I surf and usually I'd meet business owners out in the surf and chat for a bit then get a call next day. Set up a meeting and do it right in front of them in their office. They tend to like you're doing the work right there instead at home plus it doesn't take more than 10-20 minutes to create a mobile site.
    Signature
    {{ DiscussionBoard.errors[4308302].message }}
    • Originally Posted by Always-A-Warrior View Post

      Nice approach. I surf and usually I'd meet business owners out in the surf and chat for a bit then get a call next day. Set up a meeting and do it right in front of them in their office. They tend to like you're doing the work right there instead at home plus it doesn't take more than 10-20 minutes to create a mobile site.
      I luv it Brudda!
      You take surfing for businesses literally!
      and you do the whole setup in their office?
      It sounds like there is a WSO in your future -
      (online/offline - "Surf-n'-Turf!")
      I'm first on the list for a review copy!

      3M
      {{ DiscussionBoard.errors[4344680].message }}
  • Profile picture of the author Michael William
    Have you tried this without actually meeting with them? Usually if you can just talk to them on the phone just to show them you are a real person and develop a rapport, that is enough to get them to buy. More and more I am using email invoices to collect payment and I will tell them on the phone that I am going to send one "right over" and I have not had any objections.
    {{ DiscussionBoard.errors[4308607].message }}
    • Profile picture of the author midasman09
      Banned
      Re: "Trust" factor in Sales.

      I've found that if I SHOW a prospect....whether in person (which I prefer so I can "instantly" see his reaction and move accordingly to CLOSE the deal....NOW!)....or...via Email, telling them to go to the Sample Site....I prefer the "In-Person" meets. Saves me LOTS of Time and hassle back and forth.

      I learned LOOONG ago....that there's 2 ways to go with sales;
      1) Show Samples of what I've done for others
      or
      2) Show what I've ALREADY DONE....for my prospect

      Example; When I first entered "Mail Order Marketing"....I'd run ads offering "interested parties" (aka Suspects) to Phone my "Free Recorded Message". They'd phone and get a 2 minute Sales Message asking those interested in "More Info" to leave their Name & Mailing Address.

      I'd then send them a 4-page Sales Letter along with a CD. Well....here's how I was able to sell 20% (1 outa 5) of those who requested my "Info Package";
      The last page of my 4-page Sales Letter would say...."instead of waiting and wondering IF and WHEN you'll receive the Info-Product you ordered from me....you ALREADY HAVE IT! It's IN the enclosed CD! All you have to do is phone my order number and give the clerk your CC # and she will give you the CODE to open the CD!

      Wowee! Zowee! I hit the Motherlode!

      Instead of prospects "wondering" When or IF they'll get my Info Products...when I told them they "Already HAVE them"....sales went thru the roof.

      So....ever since "learning that KEY Lesson" in selling stuff....I've applied it to other products and progrms.

      So....when I began trying to sell Websites....rather than contacting prospects and telling them "I" am the guy you SHOULD BELIEVE to create a "Nice Website" for them....I SHOWED them a Sample Site I created FOR THEM!

      They could SEE IT...with their own eyeballs! There it was...right on their Screen! NO guessing what I'd create for them! NO wondering what I would create for them! THERE IT WAS....right in front of their nose!

      WHALA! "Trust" never entered into the sales process! There it was, exactly what I could do for them (and...yes....they were made aware that the Sample I made for them was NOT cast in concrete. It could be modified according to their tastes and wishes)

      So....in YOUR "Sales" efforts....think about appealing to your prospect's "Trust"....by showing them....WHAT you've ALREADY DONE....for them!

      Makes for EASIER Sales.

      Don Alm...."Sales Guy"
      {{ DiscussionBoard.errors[4309973].message }}
  • {{ DiscussionBoard.errors[4345682].message }}
  • Profile picture of the author Rus Sells
    Great post! I've done the same thing for business owners who desperately need an updated web site.

    What I did was target the crappy site and then just installed wordpress on my own domain in its own folder. copied over some images if appropriate and maybe some of the text from the original site. Takes about 30 minutes from install to a finished sample.

    Then I'd simply call or email the prospect to inform them that new site they've known they've needed for some time is already complete, just click the link to see it. I always let them know that we can make adjustments etc if they want to.

    This is an awesome method because it saved the business owner TONS of time trying to find a web designer and then all the back and forth it takes for approvals.

    Great stuff!
    {{ DiscussionBoard.errors[4348102].message }}
  • Profile picture of the author SiteSmarty
    Do you have an up sell? If so, what are you up selling.

    If not, why not?
    {{ DiscussionBoard.errors[4348196].message }}
    • Profile picture of the author WillR
      Originally Posted by SiteSmarty View Post

      Do you have an up sell? If so, what are you up selling.

      If not, why not?
      I don't believe in having just ONE specific thing to upsell to an offline business. I much prefer to have a wide range of tools under my belt which I can choose from.

      Not every business is the same and so you can't approach each marketing campaign the same. If I were working with a business (eg: bowling club) whose main demographic were elderly people then I don't want to start offering them Facebook fan pages because it clearly does not fit the demographic they are targeting... nor would I probably want to offer them any type of text messaging campaigns either. I may offer to help them do some flyers, direct mail, etc for local retirement homes.

      The same applies if I were working with a business that targets a younger crowd (eg: maybe a night club). I would definitely suggest they get a Facebook fanpage up and running and I would probably also suggest they start doing some text message campaigns.

      One size does not fit all.
      {{ DiscussionBoard.errors[4351692].message }}
  • Profile picture of the author tmoby
    You come across as a very confident person, definitely a good quality!
    {{ DiscussionBoard.errors[4351509].message }}
  • Profile picture of the author Vincenzo Oliva
    Great ideas bro. This is better than half the wso's I've seen on the subject.

    The only thing I would cut out would be the "other than the price" line. Why make an issue of the price if they don't first mention it? It might make them believe the price will be an issue.
    I understand about overcoming objections but you're not overcoming it just bringing it into play.

    But yeah, great stuff!
    {{ DiscussionBoard.errors[4351743].message }}
    • Profile picture of the author midasman09
      Banned
      By using my "Closing Set Up" ("Other than price...is there any reason why you wouldn't Go Ahead....Today?")

      What I do with this statement is ...."Scrape away ALL the "Stalls" and Objections!"....so that my prospects can't use their "Well-Rehearsed and Standard Come-Backs"!

      If they usually respond to a "Sales Pitch" with; "Thanks for the info! I've got to talk this over with my "Partner"...."Wife"...."Guru"!

      You can "fart around" if you want. I prefer to "Grab My Prospects by the ankles....turn them upside down and shake them".....until money falls out of their pockets!

      With the stuff I sell....I don't have TIME to "fart around"....there's too many prospects that need my help.

      With that in mind.....I NEVER make "CallBacks"! If I can't get an Order and Committment on my first call....I pass and go to the next prospect.

      My philosophy has always been; "The ONLY reason to "Call Back" on a prospect is to ...."Get a NO!" I'm not a glutten for punishment!

      Don Alm.....PROfessional MASTER Sales Guy and PROUD OF IT!
      {{ DiscussionBoard.errors[4351943].message }}
      • Profile picture of the author reyteon
        Hi Midas, everyone o/
        I have got to learn how to do this hard sell stuff! LOL! I did finally stop printing flyers and business cards! Yea! Me.

        Thank you for being so candid. It whips us softees into shape.
        toneemarie
        Signature

        Toneemarie, Health and Nutrition Coach, e-marketer, ToneeJohnson.com

        {{ DiscussionBoard.errors[4354758].message }}
        • Profile picture of the author jimbo13
          Reyteon

          It is not hard sell.

          Going on at someone to buy someting that they wont benefit from and don't want is hard selling in my book.

          Having a product/service that you know the prospect will benefit from is you doing them a favour.

          Your job is to get them to see that too.

          So a presentation does have to have some pushiness to it otherwise nothing moves. This is what Newtons Law of Motion is really all about until it was hijacked by physicists.

          Mentally you are pushing or nudging a prospects mind from 'No' to 'Maybe' to 'Good Idea' to 'I Should Have' to 'I Must Have Today.'

          You are moving them from a 'No' to a 'Yes.'

          Dan
          {{ DiscussionBoard.errors[4355007].message }}
          • Profile picture of the author reyteon
            Yes, I am working on this Dan but for some reason when someone tells me 'no' I have a hard time pushing. My husband is great at it. He makes them feel as though they have to buy or they'll miss out. In my case I think it comes from being in the IT 'service' industry for too many years.

            I have been successful selling on say ebay but in person I stink.. It has been my bane for years. I am so thankful for you warriors. I have been looking for true mentors and am excited to be here!

            toneemarie
            Signature

            Toneemarie, Health and Nutrition Coach, e-marketer, ToneeJohnson.com

            {{ DiscussionBoard.errors[4355354].message }}
            • Profile picture of the author WillR
              Originally Posted by reyteon View Post

              Yes, I am working on this Dan but for some reason when someone tells me 'no' I have a hard time pushing. My husband is great at it. He makes them feel as though they have to buy or they'll miss out. In my case I think it comes from being in the IT 'service' industry for too many years.

              I have been successful selling on say ebay but in person I stink.. It has been my bane for years. I am so thankful for you warriors. I have been looking for true mentors and am excited to be here!

              toneemarie
              I've always been a big believer that you are either born a salesperson or you are not. Some people are naturally good sales people - others struggle.

              But that's NOT to say you can't improve. You can always become a better salesperson and the only way to do that is by getting out there and trying to sell. Practice makes perfect.

              A big part of being a great salesperson is confidence - that comes down to your belief in the product. If you truly believe what you have to offer is of value then it makes things a hell of a lot easier.
              {{ DiscussionBoard.errors[4371925].message }}
          • Profile picture of the author Mark_Austin
            Originally Posted by jimbo13 View Post

            Reyteon

            It is not hard sell.

            Going on at someone to buy someting that they wont benefit from and don't want is hard selling in my book.

            Having a product/service that you know the prospect will benefit from is you doing them a favour.

            Your job is to get them to see that too.

            So a presentation does have to have some pushiness to it otherwise nothing moves. This is what Newtons Law of Motion is really all about until it was hijacked by physicists.

            Mentally you are pushing or nudging a prospects mind from 'No' to 'Maybe' to 'Good Idea' to 'I Should Have' to 'I Must Have Today.'

            You are moving them from a 'No' to a 'Yes.'

            Dan
            Exactly. If you are providing a service or product to a business owner that you know will improve their profits then it isn't a hard sell at all.

            If the product is sound, it makes sense to the business, will increase profits AND you do a good job of explaining the BENEFITS not just features to a prospective client, sales will come relatively easy.
            {{ DiscussionBoard.errors[4360707].message }}
  • Profile picture of the author JustinG30
    If you dont mind, i had a couple quick questions about how your doing this. First one is, how much do you charge on average for a client to create a mobile site for them. Also, do you charge them again for updates and that?

    Thanks
    {{ DiscussionBoard.errors[4352281].message }}
  • Profile picture of the author Steve Wise
    Love Don's approach plus the other contributions to the thread have been really helpful.
    Signature

    {{ DiscussionBoard.errors[4353583].message }}
  • Profile picture of the author Rus Sells
    With that in mind.....I NEVER make "CallBacks"! If I can't get an Order and Committment on my first call....I pass and go to the next prospect.
    Finely some one else who doesn't call people back! LOL

    I don't even bother to leave business cards either!
    {{ DiscussionBoard.errors[4353895].message }}
    • Profile picture of the author jimbo13
      ^ Ditto

      No call backs, no business cards, no brochures, not even a telephone number scrawled on a piece of paper.

      If they wanted any of these things they had to be a customer.

      We didn't even have business cards or brochures printed for our reps.

      There is a little joke in sales that if you are going to give these things you may as well give the recipient a wastepaper basket to put them in because that is exactly where they are going to end up.

      Dan
      {{ DiscussionBoard.errors[4354538].message }}
      • Profile picture of the author Rus Sells
        Yup all that stuff is a total waste of money and ends up being a crutch and an out for the sales person who can't close the deal anyways.

        Originally Posted by jimbo13 View Post

        ^ Ditto

        No call backs, no business cards, no brochures, not even a telephone number scrawled on a piece of paper.

        If they wanted any of these things they had to be a customer.

        We didn't even have business cards or brochures printed for our reps.

        There is a little joke in sales that if you are going to give these things you may as well give the recipient a wastepaper basket to put them in because that is exactly where they are going to end up.

        Dan
        {{ DiscussionBoard.errors[4354593].message }}
        • Profile picture of the author midasman09
          Banned
          (No call backs, no business cards, no brochures, not even a telephone number scrawled on a piece of paper.

          If they wanted any of these things they had to be a customer.

          We didn't even have business cards or brochures printed for our reps.

          There is a little joke in sales that if you are going to give these things you may as well give the recipient a wastepaper basket to put them in because that is exactly where they are going to end up.

          Dan )


          Right ON Dan. When a prospect asks me for a "Business Card" so he can "Get Back To Me"....I used to respond with, "What! You need something to "Pick Your Teeth with?"

          Although lately I've simmered down and just tell them I don't carry business cards and...."Thanks for your Time!".....close my 3-ring binder and "Boogie outa there".

          Don Alm....PRO Sales Guy
          {{ DiscussionBoard.errors[4354636].message }}
          • Profile picture of the author Alton Hargrave
            Originally Posted by midasman09 View Post

            (No call backs, no business cards, no brochures, not even a telephone number scrawled on a piece of paper.

            If they wanted any of these things they had to be a customer.

            We didn't even have business cards or brochures printed for our reps.

            There is a little joke in sales that if you are going to give these things you may as well give the recipient a wastepaper basket to put them in because that is exactly where they are going to end up.

            Dan )


            Right ON Dan. When a prospect asks me for a "Business Card" so he can "Get Back To Me"....I used to respond with, "What! You need something to "Pick Your Teeth with?"

            Although lately I've simmered down and just tell them I don't carry business cards and...."Thanks for your Time!".....close my 3-ring binder and "Boogie outa there".

            Don Alm....PRO Sales Guy
            Sometimes, people just need to think things out. Giving out business cards enables them to contact you later. And, doesn't cause you to have to do the follow up. Also, sometimes people pass cards around to friends that may need websites, etc. That is why I give them two or three cards. I know most wind up in the trash. But, the few that survive really pay off.

            Alton
            Signature

            Sales Page Builder:Make Your Own Professional Sales Pages
            Software For Collectors, Business:Check it Out

            {{ DiscussionBoard.errors[4365594].message }}
            • Profile picture of the author midasman09
              Banned
              AbSoLutely! I give a handful of cards to my BUYERS!....for them to hand out to their contacts. But again....if I've given my best effort and my prospect gives me a "stall"...whatever it is....from my experience....I just "cross" him OUT of my life....he AIN'T A GONNA BUY....from ME...anyway!

              Don "Closer" Alm
              {{ DiscussionBoard.errors[4366054].message }}
  • Profile picture of the author reyteon
    Hi, new to WF but that is great marketing advice. I have to come up with some income quick have an Android phone.

    Does this mobile software work well on android phones too?
    The product is pretty unique and looks like it would be simple to work with?

    My Background javascript and html...Looking to pitch to small health and wellness businesses.
    Thanks,
    Reyteon
    Signature

    Toneemarie, Health and Nutrition Coach, e-marketer, ToneeJohnson.com

    {{ DiscussionBoard.errors[4354707].message }}
  • Profile picture of the author deesangels
    Hey

    Do you guys approach and close by phone/email only?

    Thanks
    {{ DiscussionBoard.errors[4357505].message }}
  • Profile picture of the author tuscan
    Great information about assuming the sale and moving forward while writing out the order. Had a call today and wish I had that advice earlier.
    Thanks for sharing!
    Tuscan
    Signature

    {{ DiscussionBoard.errors[4365473].message }}

Trending Topics