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Cold Calling My Way

by Owen Mailer
7 replies
Hi there everyone I am noticing that a lot of people on the forum would like to know how to cold call or are nervous about cold calling,As i was up untill a few days ago.
So I made my very own warrior blog!! me ha never thought I would see the day!! but i am realy enjoying the subject therefore I decided to track all my scripts and each call I make in order to show you as live as possible what is working and what is not working for me and hopefully it will help you in your cold calling efforts.
Please note i'm not a professional in this field however i have learnt so much so quickly and am landing appointments so frequently that I wanted to share them with you my blog is below really hope it helps some of you out.

http://www.warriorforum.com/blogs/owen-mailer/
#calling #cold
  • Profile picture of the author Alex Makarski
    Owen,

    Just to clarify, you're calling businesses about your pest control service, right?

    Thank you for setting up the blog to track your progress. Very helpful!
    Signature

    "I hear and I forget. I see and I remember. I do and I understand." -Confucius

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  • Profile picture of the author Owen Mailer
    Hi Alex yeah thats the company im calling about but i hope that the scripts can be ajusted fairly easily so anyone can relate it to there field!!
    the blog wil be updated most days.
    apart from the weekend as i do not cold call those days.

    Hope it helps
    Owen
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  • Profile picture of the author Deidra Renee
    I am following your blog and the script you use to get past the secretary is PRICELESS!! I'm about to try it out in a few minutes..Keep the blog updated please..it's inspiring..I was afraid to cold call too and just did and have been having success, but I still get nervous before calls, I have to go back and read John's (Durham) motivational speeches in his report everytime
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  • Profile picture of the author Owen Mailer
    Hi deidra Yes ill keep it up graded but it has worked out so well im flat out with appointments!!! Theres gonna be a wso on it soon also,this is really growing arms and legs!!
    but is good i've had a lot of pm's asking me to post more but id just like to say that i really am exceptionally busy
    but I will post at every opportunity i soooo hope it all works out for you all and thanks for following my blog!!
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  • Profile picture of the author e30drifter
    I think it's one of the best scripts here...even if they have already someone you will kick them again...now all you have to do is close the meeting.
    Thanks for posting it.
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    • Profile picture of the author darrylb
      I've copied and edited your scripts for my own use and thought it might be helpful to post them for others. I hope that's okay with you.

      Since it's night here as I write this, I haven't had a chance to try them out, but they look really strong! Thanks!

      Darryl

      Scripts start:

      How did I manage to bypass the secretary and get to the guys that call the shots?
      Below is the answer:

      "Customer": Good afternoon, Gemma speaking.

      "Me": Good afternoon, Gemma (Must quote name). How are you today? (Wait for the reply.)

      (The reason you are asking how she is doing is because she may not be aware but she’s involved in a conversation!! ha that’s right you already got her involved!!)

      "Customer": I’m good thanks how are you.

      "Me": I’m really good Gemma, thanks for asking.

      (Do not pause go straight in, this seems to confuse them.)

      "Me": Gemma, I’ll tell you why I’m calling.

      (You are Telling her. Her brain thinks that if you are telling and not asking then it needs to produce information for you.)

      "Me": I need to speak to either the manager or the person in charge of your < Fill in the business function >. Could you tell me who that is?

      “Customer": Oh, I’m sorry. He is not in today.

      “Me": That’s not a problem! Who do I ask to speak to, Gemma?

      “Customer:" his name’s Joe Bloggs.

      "Me": Ah, Gemma, that’s perfect! Could I ask you a favor? (Now you are friends) Could you let him know that < your name > from < your business > called and that I’ll give him a ring tomorrow?

      (Now when you call back he is expecting you and it’s no longer a cold call and the secretary is expecting your call tomorrow also!!)

      “Customer": Yeah, no problem.

      “Me": thanks. Gemma. Speak to you tomorrow! Bye!

      “Customer": Ok, bye.

      Follow-up call:

      “Customer": Hello, Joe Bloggs speaking ,

      “Me": Hi There Mr. Bloggs. My name’s < first name >. I’m calling from < your business >. Do you have 46 seconds to spare?

      “Customer": 46 seconds?

      “Me": That’s all I need, Joe! This won’t take long.

      (Again go straight in – you have had your comedy moment to soften him up.)

      I’ll tell you why I’m calling Joe: I run a local pest control company and I was wondering if you have a current contract?

      “Customer": Yes, we do.

      "Me": Ah, just what I wanted to hear.

      (That throws him off guard as he doesn't expect you to be happy that he has 1!!)

      "ME": Joe I’d like to give you a competition.

      (Do not say competitive they are expecting that word.) Quote for your current contract.

      “Customer": Oh, well, we already have a < whatever > contract.

      "Me": That’s fine, Joe! Most my customers did too, but given the opportunity to meet with you for 20 minutes when you have some time will give me the opportunity to slash your current price and increase your current level of service.

      “Customer": Oh, um, right, yeah, when would you like to meet?

      “Me": Joe I can fit you in on (Say day and time – and don’t say the 25th or a number. Say a day, as it’s more drawing than a date.)

      “Customer": Oh, I’m away that day.

      “Me": Ah, business never sleeps, huh? (laugh)

      “Customer": Exactly.

      “Me": Right, then. When’s good for you, Joe? I can fit in around you, no problem.

      “Customer": Next Wednesday at 3pm?

      “Me": Not a problem, Joe. I will see you then.
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  • Profile picture of the author manikah
    Social communication is the key of successful business.
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