Why or Why Not? (for the reason you do what you do)
I'm starting debate whether it's more practical to just have the clients deal with someone else for hosting rather than hosting them on my reseller account (dedicated server).
PROS of Hosting Clients:
+ Monthly income from clients to pay you for hosting AND managing their website needs
+ Helps keep clients retained since moving to a new server might be more hassle than its worth
CONS of Hosting Clients:
- Technical issues and/or server downtimes could come back on YOU to be responsible for (i.e. if your hosting server crashes...they blame YOU for any financial impact this might have vs. the hosting company itself)
I'd just hate to be in the middle of a vacation, away from my phone, and come back to find that server problems popped up and nobody was able to deal with it (short of hiring an outsourced staff member that I could hope is capable of really handling such an issue...which seems like an uneccary expense for a couple extra bucks in hosting)
I think I'll just stick to generating revenue from the additional services provided (outside of hosting) and then charge them for the passive revenue in that regards (such as autoresponder service etc.)
Then again, it IS nice packaging hosting together WITH solutions for $300+/mo (including management fees), so who knows maybe I'll keep doing the hosting thang...
What do you guys do / think?