Just spoke with a potential client... advice please

11 replies
Hey guys,

I just met with a potential client who is very interested in my services.

He is one of those guys that "gets" it - and realizes things just need some tweaks.

He's been duped - from a very large internet marketing company in my town.

For example he was very excited about being ranked for a keyword.. which I later showed him to have zero traffic. So he wasn't happy about that.

He is running PPC ads - which are showing up at the top of search results, but they aren't going to capture forms - just to his web page, he was happy to hear the idea about the squeeze page.

He is on page 2 for Google Places, which he was amazed/unhappy with.

He was stretched on time but he wants a proposal for the following things..

SEO

Google Maps

Pay Per Click Advertising

Monthly Editting of website (he's not sure how the site was built)

Link to Facebook & Twitter

What would you guys think is a fair price for all of this? It's a kitchen cabinet company.

Also the first 3 are somewhat redundant of each other.

I also told him about video creation which would cost $99.00 for the video and then $99.00/per month for ranking in Google which he was kind of shocked by how expensive it is.

So, it seems like a tight rope on pricing this one. I did mention the video ranking at the beginning of the meeting so later on when he asked for a proposal for all those items he already had a vague idea of our pricing.

Sorry for the long drawn out thread - but this is my first full "online presence overhaul" for a client - so I don't want to screw it up!!

Thanks,

James
#advice #client #potential #spoke
  • Profile picture of the author Maddaloni
    offer him an organic ranking package, with x amount of keywords at a reasonable price..Throw in the PPC and maps optimization and social media for free if he goes with the plan. Video can be extra.

    I found its easier when you throw things in for free to get them
    {{ DiscussionBoard.errors[4874275].message }}
  • Profile picture of the author Warrior Ben
    I can see why he was shocked at $99/month for a video ranking in Google. That is pretty expensive. My experience with local keywords for contractor like companies is that the search volumes are not that high. It's hard to justify how they would get an ROI on almost $1,200 a year for just a video ranking. Also, one thing to make sure you do when doing keyword research (and I see this mistake made all the time) is to search for EXACT matches of the keyword, not BROAD. Broad searches inflate the search results by a ton and are really misleading to give to clients.

    As for the pricing of the SEO, that is really dependent on how competitive the keyword is. If you are going to have to build 10,000 banklinks to rank #1 for the keyword it is going to be a lot more expensive than if you only need to get 50 backlinks. Roughly speaking I think a fair price would be around $1,500 to set up and then make your monthly price dependent on how many leads you expect them to get from being #1 in Google. If they are going to get 50 leads a month from it, then charge them $500 a month to maintain the ranking. However, if they are only going to get 1 or 2 leads a month from it, then you are looking at a monthly price less than $50.

    As for Facebook/Twitter, set them up for around $500 and then $200 a month to manage it. Explain to him that you will be doing daily posts and things like that so he sees that his $200 a month is going towards actual work and not just maintaining a ranking.

    One thing to note on the prices, they are really dependent on where you live and what the ROI is going to be for the business. It doesn't matter how much you sign him up for, if he isn't getting a good ROI he won't stay on board for the long run.

    I hope this helps and best of luck getting the client!

    -Ben
    {{ DiscussionBoard.errors[4874281].message }}
  • Profile picture of the author felborfm88
    I agree the specific thing here is being the ROI and you could help sweeten the deal by being accountable for certain measurables for his leads.

    Example if you install analytics on his website and then track his new leads for the keyword in question would help prove that you can be a value provider vs a typical unethical company.

    Everyone can easily see the value in this type of work but you really need to demonstrate that you can a) rank for the keyword/etc b) show them some analytics/measurable proof.

    Good luck
    {{ DiscussionBoard.errors[4874378].message }}
  • Profile picture of the author Aaron Doud
    Yeah $99 bucks monthly seems high for the video unless you are going after some serious keywords. Depending on how long the video takes to make the $99 up front could have been to low but sounds right for an hour or two of work.

    Have you got a feel for his budget?
    {{ DiscussionBoard.errors[4874388].message }}
    • Profile picture of the author wilder1047
      Originally Posted by lordauric View Post

      Yeah $99 bucks monthly seems high for the video unless you are going after some serious keywords. Depending on how long the video takes to make the $99 up front could have been to low but sounds right for an hour or two of work.

      Have you got a feel for his budget?
      Whoops, didn't see the question.

      Not really, I actually called the marketing company he is dealing with today as a local biz owner looking for some quotes on services. But, apparently the guy I wanted to talk to was in meeting and didn't even call me back!!

      I'm honestly getting pissed off at the people providing these services in my town.

      The amount of biz owners that I talk to that already have a marketing guy optimizing for this and that - I look them up a couple months later and they haven't moved in their rankings.

      It's disgusting!!

      Hahah, didn't mean to trail off topic there.

      As one of the posters above mentioned - I know these guys regularly charge atleast 5k for a kitchen.. I've dealt with two in this town and they've both been extremely flustered simply because of how busy they are.

      Whatta problem to have in this economy, eh!?
      {{ DiscussionBoard.errors[4875059].message }}
      • Profile picture of the author Eddie Spangler
        Originally Posted by wilder1047 View Post

        Whoops, didn't see the question.

        Not really, I actually called the marketing company he is dealing with today as a local biz owner looking for some quotes on services. But, apparently the guy I wanted to talk to was in meeting and didn't even call me back!!

        I'm honestly getting pissed off at the people providing these services in my town.

        The amount of biz owners that I talk to that already have a marketing guy optimizing for this and that - I look them up a couple months later and they haven't moved in their rankings.

        It's disgusting!!

        Hahah, didn't mean to trail off topic there.

        As one of the posters above mentioned - I know these guys regularly charge atleast 5k for a kitchen.. I've dealt with two in this town and they've both been extremely flustered simply because of how busy they are.

        Whatta problem to have in this economy, eh!?

        Well from this info it appears you could put together a nice overall package for him and get him some biz. Maybe say $1000 but give him better price to get started for 3-6 mos or so and once you get the phone ringing off the hook 1k would be bargain,less than profit from one sale mo.
        Signature
        Promise Big.
        Deliver Bigger.
        {{ DiscussionBoard.errors[4875386].message }}
  • Profile picture of the author PhiladelphiaSeo
    Charge what you want. I don't think $99.00 is too much. You might want to charge something like $597 a month for all your services. Depending one what type of business he is and what type of ROI he can see. You can charge a dentist 500-3000 per month but not a pizza shop. Will you outsource anything? You have to figure your expenses in. Time and money.
    {{ DiscussionBoard.errors[4874581].message }}
    • Profile picture of the author umarwaqas789
      Everyone can easily see the value in this type of work but you really need to demonstrate that you can a) rank for the keyword/etc b) show them some analytics/measurable proof.
      {{ DiscussionBoard.errors[4875953].message }}
  • Profile picture of the author George Curtis
    Pricing depends on the competitiveness of the market (the work involved for you to get to rank high) and what the client is willing to pay.

    You MUST turn things around by showing the VALUE of what you do.

    Kitchen Cabinet Contractor: Hmmm... I would bet the average job is over $5K. I would also bet his average profit is over $1500. Let's say he only makes $1K free and clear per job.

    If you got him 2 extra jobs per month... that is $2K. If they do a good job... folks will tell their friends and neighbors... and two jobs can turn into 1-2 more. You have to show him this. You can't stay in business competing on price. Price your services at a small premium and stick to it. $450 - $650 per month MINIMUM for all that you are promising for this particular customer in this particular niche. I am not from your city... so it varies by cost of living, etc. (as well as competitiveness of keyword and others in that field).

    I always find it funny that business owners will not even blink at wasting $1200 per month on a Yellow Page ad or $2400 on a billboard (with their picture on it), or $3500 on a radio campaign that is hardly targeted, or $800 for one ad in one newspaper for one day... but then they complain and balk about spending good money for search marketing. GO FIGURE.

    Btw.... I am speaking from experience.
    Signature

    George-C

    THE BEST WORD-PRESS POPUP PLUGIN EVER RELEASED! - "MOW POP"

    {{ DiscussionBoard.errors[4874620].message }}
  • Profile picture of the author Nathan Alexander
    The more tangible things are "x=x" the easier it is to see it as an expense.

    The more you separate and offer "a bunch" of services that all provide value the more price is irrelevant. The moment he sees that what he is getting in return has "x" amount of value where "x" is more than what he is paying, the moment he signs and is very happy.

    Avoid 1-1 comparisons. Make packages and slap a good-sized fee on it. But after you've demonstrated its value. Then price won't matter. It's when you say a video (or some thing) is worth blank that you get price comparisons.

    Again, avoid it by telling him it's about getting his phone to ring (which is what it's all about anyways) and you've got the 4 or 5 various ways to do that. Video, and video ranking is one of those ways. But you must bolster your initial offer with "stuff", but valuable stuff.
    {{ DiscussionBoard.errors[4874722].message }}
  • Profile picture of the author wilder1047
    Appreciate the answers guys.

    The idea with the video would be to rank it for the two top keywords - which bring in just over 200 EXACT monthly search results combined.

    I think it's what the video is worth to the business more then the actual costs required to rank the video since it would be the only thumb nail on the front page - which brings in many clicks. I posted a video on page 2 in the same market a couple months ago and it had around 75 views after 2 months. (Not arguing just trying to show the power of video from my little experience with it.)

    All great answers though guys!!

    Appreciate it!!
    {{ DiscussionBoard.errors[4874935].message }}

Trending Topics