First client call back - need some thoughts!

Yeah, give her a call tomorrow at around 11am. Don't worry about seeming or sounding desperate. If she's in need for more clients, she will be looking out for your phone call. Trust me, even if you're thinking about her alot, there's a part of her brain that's thinking about you too. So relax and prepare for this next client you're about to snag.

Thanks for the reassurance .. I'll give the call tomorrow ..

This is exciting, thrill of the chase (didn't think that would be an exciting part!)

Always follow up and stay calm (if you can). This is just good business sense. If you leave it too long someone else is going to fill your spot. :-)

Ryan, make sure that you talk less than she does. Ask her questions about what is actually going on in her world, and what problems she's having or would like to achieve ("If we were to work together, and were wildly successful, what would that look like?"). Then figure out what you have to offer which can solve those problems.

Thanks everyone for the feedback. Will call her tomorrow and check in -

Definitely going to let her do the talking, but I am sure she will have questions for me as my letter was geared towards "when I search google, I can't find you, and you are losing clients" -

I will edit this tomorrow, hopefully with some good news, like landing my first offline client :-D

My best question is "What has worked for you before?"

It is usually followed by, "You know, it's weird but xyz worked REALLY well for me."

Then they are engaged, whatever xyz is makes their tone change to excitement.

Play with that with them then get back to topic. I rarely sell the service I think I will when I first walk into a business.

Also, on the original topic, more dominant personalities will play these "power" games with you. The one I usually run into is making me wait while they are on the phone. I usually bring a pencil and pad with me and say no problem, I have some work to do while waiting or I simply say, ok, I can come back it 20 minutes, I have to run down to see a client down the street quick. I try to not let it phase me as others have said but this is my biggest pet peeve. On the good side of it, I do have a conversation with them that is professional enough to show them my time is exactly worth what theirs is and do not make me wait next time. Usually works.

Hi Ryan,
call her tomorrow, be calm and put your 100% best as it is your first dealing. Dnt think about the results but do efforts to make you in her business.

*UPDATE -

Sigh, it's a game of phone tag, she tried calling me back, I missed her (working a 9-5 while I build this), so I tried back, missed her AGAIN.

Still waiting to actually talk to her..

Patience is a virtue.

Ryan McKinney

Sounds like she is quite interested though which is a really good thing! Don't worry you'll end up getting a hold of her. Patience is DEFINITELY a virtue int he Offline World.

It's even worst once you have a couple monster proposals out there right now and with one you have to wait until the beginning of the year to hear what the company has to say. Can you tell I'm also a little impatient?

It's all good though things will fall into place. One thing to keep in mind tho is to not devalue your services. Maybe talk about what each new lead would mean to her (money wise) before you throw out a number at her. You might be surprised that you can charge a lot more than what you where thinking. It's a very nice feeling when you give them a number that you might think is high, but they don't blink at it. That will have you smiling all the way home from the meeting.

Good luck!!

Sean

Yea I agree with Sean. I wouldn't sweat the fact you missed her call. It shows her that you are just as busy as she is and she will value your time more when you do connect. I have gotten to the point where I almost never answer the phone the first time someone calls me. Usually the leave a message and I call them back within 24 hours.

Ted

Just give it a day, wait for the voice mail, and then if she doesnt call then go ahead and call her back.

Just relax and be confident. Remember that she called you and left YOU a voicemail which is a good starting sign. I'm sure she'll get back to you as soon as she can.

I know how you feel though. When you first start snagging clients you get so excited and anxious to close them. Good luck brotha

That's why i love text messages lol... sometimes potential customers text me when we play phone tag for a bit and usually after texting each other we agree on a def time to talk

I thought about texting, but I didn't want to seem "unprofessional" I suppose - all new to me.

Anyways - UPDATE, I did not land her, BUT I did LEARN ALOT. I asked her questions, got her talking, asked her how her current marketing efforts were going (remember I pitched her SEO), and she said some company was suppose to have her on the first page of google, to which I pointed out she was on about the fourth page, so she goes yeah so you can get me on the first page? So I said yes, I am offering your GP listing and your website both on the first page, she said "How much do you charge" -

This is where I drop the ball, I just threw out two numbers with out even THINKING, and Immediately I could hear the tone in her voice change, and she said "That is not in my advertising budget, but I really like the report you sent me! *CLICK"

I even told my self, do not tell her prices, find out what she thinks she is willing to spend, but in all my nerves, I chunked out to prices, she clamed up and immediately hung up just about, to which I couldn't recover. I meant to ask her another question back and keep the conversation going. BUT I feel this was a great learning experience for me!

Sean if I had only read your post first! lol , learning experience :-)

Well what happened Ryan? : )
- did you land the deal?
- have you gone on to get other clients?
- what are your selling?

Best of luck