My client needs Google Analytics for their website. Do I use my Google account?

16 replies
My client needs Google Analytics for their website. Also, I want to put a xml sitemap on their site. Do I put their analytics, sitemap info etc in my Google account or do I open an account for them?
#account #analytics #client #google #website
  • Profile picture of the author feliciayapsl
    My opinion is to open a new account for them.
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  • Profile picture of the author Jason Kanigan
    Open an account for them. It's quick and easy. You can subordinate that account to yours for now as well, and be able to access it to check if there are any received emails.

    Then, if something awful happens down the road and you have to part ways, you can simply disconnect yourself from the new account and hand access over to the client.
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    • Profile picture of the author Ausiestore
      Originally Posted by kaniganj View Post

      Open an account for them. It's quick and easy. You can subordinate that account to yours for now as well, and be able to access it to check if there are any received emails.

      Then, if something awful happens down the road and you have to part ways, you can simply disconnect yourself from the new account and hand access over to the client.
      This is great info - Thanks. But what do you mean by subordinate that account? I wondered how you would go about opening an account for them because of emails not getting to me for notifications. How do you do that please?
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  • Profile picture of the author Cass Tyson
    I'm not a fan of GA any more. I switched over to getclicky and love it. The real time spy stuff is awesome.

    For best results, if they want GA give it to them, but use clicky for your own use. They can coexist with no problem.

    Also check out springmetrics. Quick and dirty daily emails showing hits and conversions. Love it.
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  • Profile picture of the author DianaHeuser
    AusieStore,

    What works for me is that I create a new gmail account for the client.

    I then login to Gmail and setup the Google Analytics for their website using that Gmail account. Once the website is setup and ready, I give the client the Gmail account login details and they take over.

    So much easier than linking it to my accounts.

    Di
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  • Profile picture of the author Jason X
    I also agree with the above warrior, what I do is for every new client I open them up a gmail account, then I set up the GA with that account, also if I do any other work for that client I use their gmail account. Another thing that I do is I keep records in their Google Docs, for other services like SEO, backlinks etc, that way the client has a record and a file, if they ever want to see and update I tell them to log in their Google docs to review everything. Also in the event the client and I part ways, they have everything there for them . Hope this helps you, this is how I do it.
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  • Profile picture of the author RussellRead
    Always set up a separate gmail account for each client and then link that new gmail account to analytics.
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    Do Good!

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  • Profile picture of the author Ausiestore
    Great advice everyone. Thank you so much. Now I know what to do.
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  • Profile picture of the author kayetaylor
    DianaHeuser is right create new account for your client so its easy for you to use that account for future needs, i mean not just in GA but you can also use that account as their official email add ......
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  • Profile picture of the author Tung Tran
    Open a new mail account for them and grant access to your existing analytic account so they can view stats but can not access your mail account
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  • Profile picture of the author christiehemme
    Originally Posted by Ausiestore View Post

    My client needs Google Analytics for their website. Also, I want to put a xml sitemap on their site. Do I put their analytics, sitemap info etc in my Google account or do I open an account for them?

    I will suggest you to open a fresh account for your client.
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  • Profile picture of the author scarab
    Originally Posted by Ausiestore View Post

    My client needs Google Analytics for their website. Also, I want to put a xml sitemap on their site. Do I put their analytics, sitemap info etc in my Google account or do I open an account for them?
    Yes put them in your account and manage it yourself. It is not hard to do and saves you the time and effort of login to many other accounts. You can give the client access to their reports if you want to. It is very ethical to do this. After all you manage the account don't you?
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  • Profile picture of the author Squints
    Always open a new account so that you can hand it over or track it yourself.
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  • Profile picture of the author iAmNameLess
    Okay I guess I am in the minority here... surprise surprise. LOL

    I never create new accounts because it is a pain and takes up too much time when I can just add it to my current account. Why not?

    The thing is... if they want me to manage their site or maintain it, and I am hosting it, I also set up google analytics. I can download a report, send it to the client. Saves me time. Saves energy, and it looks professional enough.

    If they want to one day part ways, cool. Their new company can take care of that for them just like I did.
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  • Profile picture of the author bit twiddler
    The Google forums are full of posts addressing this issue. They started implementing solutions for agent/client a couple of years ago, but they have dropped the ball. Google created the MCC (My Client Center) where one can manage multiple independent Adwords accounts, as well as AdSense, etc. I used it for a while, but then switched all clients onto there own accounts. I do this as a matter of practice now for any and all services I provide to clients, unless I am able to sell them a product or service under one of my Resellers Accounts.

    I have read a couple posts over the past year that the big G is preparing to implement a new all in one solution for agent/client management, but there are no specifics being proposed for a roll out yet.

    I believe that one should make it as easy as possible for a client to roll over to a new provider, or consultant. I don't want them feeling "roped in" at any time. I have found this actually works in my favor as it relieves a tension that could otherwise erupt. When clients feel un-tethered, then they will have greater confidence in you (IMO). In addition, when I get new clients that are "roped in" in some way with a consultant that I am replacing, I can make the case that I will never do that because I have no wish to make things difficult for them if we part ways.

    Open accounts for the clients, manage them efficiently, but use your own resellers accounts when possible.

    T J
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    T J Tutor
    T J Tutor, LLC
    Syracuse, NY 13224
    USA
    315-569-7523
    tj@tjtutor.com
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