Best SMS/Text Messaging Platform For Offliners?

19 replies
Hi,

I want to offer SMS/Text Messaging to offline clients.

What's the best service or platform to do this?
Is there a platform out there that will automate this so that clients will be able to manage their own outbound texts, allow them to get their own mobile keywords, but still allow me to act as the middle man?

I'm considering Twilio With OpenVBX (still not crystal clear on what OpenVBX does). Anyone using this? From what I read, it seems like the consultant would be handling the system and essentially processing orders. Is that how it works?

Also, I'm looking at Trumpia. But they require a fairly large upfront payment. But it looks like they offer text, voice, email and a bunch of other stuff. Has anyone used the Trumpia white label service? Again, is this a system where the consultant processes orders?

Are there any other services out there that are geared towards consultants?

Thanks.
#messaging #offliners #platform #sms or text
  • Profile picture of the author ryanmckinney
    open vbx is cool in theory, I started with that. Unless you are a hacker, it is hard to get it with the capabilities you want, but it is cheap! You just do not have the robust reporting you are looking for, and it gets difficult to manage after a while

    I can not speak for trumpia.

    Also, you really do not want your clients running their own SMS platforms, unless they are larger franchises with their own marketing team that understand the correct way to do it.

    If you let Joe Schmo the pizza guy run his own campaigns, he will more than likely do it wrong, you want to consult on how to run the campaigns.

    I am a white-label re-seller of Avid Mobile, meaning I have my own SMS platform that I can re-sell, so that I am able to set up other people and train that would want their own SMS business. For this, cost myself a pretty penny, but it will be well worth it, as I am branding this platform and it is mine, and I will actually start setting up people with their own SMS capabilities, under my brand, and I can still offer great pricing.

    Avid Mobile offers entry level SMS, where your clients are able to login, send blast, see reports, etc. The reporting is robust, and I like it. You can do a lot of cool things that decision makers like (such as create demographic list). I actually have a highschool principal interested in SMS and we are having a conference call this week, which is pretty cool, we would have to set them up with an "enterprise" level SMS campaign.

    So, my suggestion to you, is to check out Avid Mobile.

    Ryan
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  • Profile picture of the author Nick Surran
    Take your time choosing a platform/provider, because you're really getting yourself into a long-term relationship with your supplier. Once you have a few clients with a list, and a list or two of your own, changing platforms could present some problems you may not want to deal with.

    I agree with Ryan...you don't really want to let your clients completely run their own campaigns. They'll either do it wrong, or not do it at all because they are just too busy running their business. In addition, by consulting with your clients and running their campaigns for them, you'll be able to charge a higher fee for your services.

    Because of this "life long relationship" we are all building with our suppliers, you'll get many positive opinions on several different platforms. We are all raving fans of the service we've chosen. Each one has strong points and weak points and you'll have to decide which platform most fits your business model.

    I am a white label client with Lime Cellular and they are who I personally recommend. They have all the usual features you’d want in an SMS marketing platform, including scheduling of messages, text2win, polls, questionnaires, WAP coupons with built in tracking of views and redeems, a WAP ad builder, multiple lists, etc.

    From the admin panel, you can log into each of your client's accounts to manage them. You also have the option of giving them login access to manage their own accounts. It is a very easy system either way you want to do it. The integration with my website is seamless so if you decide to give your customers access, they will never know it is Lime’s software and not yours.

    I think one of their best selling points is that Lime isn't competing with their White Label partners. They are strictly a developer and own the short code, but they don't go sell the service on a retail level. If they get an inquiry from a potential "end user" type client, they will refer that person to one of their white label partners. They want to work with marketers like us, not compete against us.
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    I think Lime Cellular is the best white label SMS marketing platform.

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    • Profile picture of the author ryanmckinney
      Nick makes a good point:

      Don't jump in to quick! Find a company that fits your model.

      I took a while and a lot of inquiries, and found what I was looking for in scalability!

      To add on one final point, as to why we shouldn't let our clients run their own campaigns:

      They will do it wrong, and ultimately blame you! They will think you sold them an idea that is broke, when in fact , they just don't know what the heck they are doing!

      "SMS doesn't work" - (you) "How many times did you text them a month, and what offers did you text"

      them "I texted every 2 hours for a 5% off coupon!"

      DOH!

      Ryan
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      • Profile picture of the author menumba1
        Thanks, hopefully I'll gather enough info in the next couple of days to make a decision. But great info so far.
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        • Profile picture of the author ryanmckinney
          Originally Posted by menumba1 View Post

          Thanks, hopefully I'll gather enough info in the next couple of days to make a decision. But great info so far.

          Just take your time, it is a process. Ask a lot of questions:

          • How much are keywords (try to stay away if they charge per keyword, chances are they are just re-selling and trying to make their money from the keywords)
          • Talk to them about long term goals, and if the text amount per text will go down the more business you bring
          • Reporting modules
          • how long have they been in business (chances are they can afford to maintain their short code(s)
          These were just a few of the questions I went through before I made my decision.

          Happy hunting

          Ryan
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  • Profile picture of the author Magnum1
    I have found two providers that for me offer the best overall value/service.

    Text180 offers a great white label program, has a nice back-end interface, and informative instructional videos for you and your clients. Their pricing is great at .02 or less per message (charged outbound only). Only other fee is $295 per year for white label.

    Other option I use is Twilio. Uses a phone number insead of short code number, but does not seem to be an issue. The great thing is that you have unlimited keyword availibility. $1 per month for local phone number and .01 per text charged inbound and outbound.

    LimeCellular looks good and has many additional features I haven't seen elsewhere. Unsure of their pricing, but definately worth checking out.
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  • Profile picture of the author sownsow
    Originally Posted by menumba1 View Post

    Hi,

    I want to offer SMS/Text Messaging to offline clients.

    What's the best service or platform to do this?
    Is there a platform out there that will automate this so that clients will be able to manage their own outbound texts, allow them to get their own mobile keywords, but still allow me to act as the middle man?

    I'm considering Twilio With OpenVBX (still not crystal clear on what OpenVBX does). Anyone using this? From what I read, it seems like the consultant would be handling the system and essentially processing orders. Is that how it works?

    Also, I'm looking at Trumpia. But they require a fairly large upfront payment. But it looks like they offer text, voice, email and a bunch of other stuff. Has anyone used the Trumpia white label service? Again, is this a system where the consultant processes orders?

    Are there any other services out there that are geared towards consultants?

    Thanks.
    Hey there,

    I have personally checked into trumpia's reseller program. They actually have a hefty price tag for their white label service but I honestly think that it would be worth the investment if you can afford it. Trumpia also provides premium shortcodes that are easier to remember. Like 77000 for example versus 54029

    I cannot remember how much they want from you on a monthly basis but I know if you give them a one-time payment up front of $2,200 dollars you can be a member of their white label program and then you will not have any monthly fees.

    I am somewhat familiar with Twillio, but only from what I have seen in WSO's. I have not experimented with it enough to give you legitimate advice. I personally feel that trumpia would be the best way to go, again only if you can afford it.
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  • Profile picture of the author FDI Global
    Hello Everyone!
    HAPPY NEW YEAR! I am trying to build a business that involves SMS text messaging and want to make it BIG BIG BIG with it. Does anyone have any suggestions or info that this can be a realistic goal? I am part of yeptext but there are some people saying its not good I guess because its an affiliate program. Does that matter if I want to pull in my clients?

    What does white label mean? Anyways, as you can see Im very excited but nervous and honestly inexperienced...I am a school teacher and opted in my parents and so far so good in getting them information, and it also saves paper and copies! Like I said I am sooooo excited but nervous. Can someone help me out and give some tidbits or soothing info that I'll be okay this year doing this, yeptext or not? Also want to build Apps as well ). Thanks for the feedback.
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    • Profile picture of the author marketingstatic
      Originally Posted by FDI Global View Post

      Hello Everyone!
      HAPPY NEW YEAR! I am trying to build a business that involves SMS text messaging and want to make it BIG BIG BIG with it. Does anyone have any suggestions or info that this can be a realistic goal? I am part of yeptext but there are some people saying its not good I guess because its an affiliate program. Does that matter if I want to pull in my clients?

      What does white label mean? Anyways, as you can see Im very excited but nervous and honestly inexperienced...I am a school teacher and opted in my parents and so far so good in getting them information, and it also saves paper and copies! Like I said I am sooooo excited but nervous. Can someone help me out and give some tidbits or soothing info that I'll be okay this year doing this, yeptext or not? Also want to build Apps as well ). Thanks for the feedback.
      White label means they dont see that the service provider is actually say ATT or Twillio they see your business name and information so you can charge what ever you want and they have no idea your reselling the services
      Signature

      Happy new Year 2019

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  • Profile picture of the author Kentara
    Is anyone able to assist with the name of a sms provider in Australia or who covers the Australian market. One similar to the sms - info system provided by fortumo.com who unfortunately dont cover the Australian market.
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  • Profile picture of the author lawyer2warrior2
    Just a word to the wise, make sure you get your clients/customers permission first and foremost. I've gotten some UNSOLICITED SMS text messages from places of business that I only encountered one time and they assumed it was okay to message me but I looked at it as an invasion of my space.
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  • Profile picture of the author BillHus
    Lime and Avid are the top two imo. I looked heavily into both but ended up choosing Avid as they dont charge for keywords which can get expensive as you gain more clients. I think they both have good points so u have to research them on your own and get what fits your consulting business.
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    • Profile picture of the author ryanmckinney
      Originally Posted by BillHus View Post

      Lime and Avid are the top two imo. I looked heavily into both but ended up choosing Avid as they dont charge for keywords which can get expensive as you gain more clients. I think they both have good points so u have to research them on your own and get what fits your consulting business.

      Yes, with Avid, we only pay $4 for our new client, all of their keywords are free, and they just took on another short code, so we have 2.

      Many platforms, you have to charge for keywords because you are charged for them. We offer free keywords to our clients with each plan, the larger the plan the more keywords, then set on overage cost per keyword of the plan.

      Avid's team is also very responsive, and very knowledgeable.

      Not to mention, if you go full whitelabel, you get tons of material for your sales team (or your self), PPT, the works.

      I also got in on a promotion, and the first 15,000 text through our platform cost us only.. $0. Free 15k text , every month, for the life of my business. I lose no money if I offer a 30 day free trial to the first x amount of customers, and it helps to set ourselves apart from the competition around our city

      I can only speak of my experience with them, and what my company is doing.
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      • Profile picture of the author BrashImpact
        A SMS Platform built by warriors for warriors... The best pricing in the Industry at 1.2 cents per text.

        All the details you need are in my Signature under Mobile Fusion Texting.

        Feel free to PM me with any questions...along with all the information you received from others, i have to agree, take your time when choosing a company and pick the one that best fits you and your business. Not all are the same.

        Regards,
        Robert
        Signature

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  • Profile picture of the author RickDuris
    Here's how you can get started for nothing...

    http://www.warriorforum.com/offline-...campaigns.html

    - Rick Duris
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  • Profile picture of the author svsehgal
    Hi

    Tivre offers a white label platform for US market. We work with mBlox for connectivity. mBlox is teh larget connectivity provider in US. We bring Tivre's state of teh art solution and mBlox' superior conenctivity as a single package. Let me know if anyone is keen.
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  • Profile picture of the author nophin1
    This is what I use. Go here and view the training videos http://rvabusinesses.com/opt4text/
    If you would like to try it for 30days go to fiverr and order it.

    I will text message marketing setup for $5 on fiverr.com
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  • Profile picture of the author zenyatta
    I have used Lime for 8 months and love it. Their new pricing is fantastic and you can't beat their features and support. You can get more info here Re: Best Mobile SMS Text Marketing Service
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