Now she screens every call, I email the secretary the calls for the previous day and she lets me know if they are legit, marketers, current patients, etc.
Since we started here are our numbers, on average;
- Incoming calls: 41.5 per month
- Potential New Patients: 9.5 per month
So I am (on average) driving 41.5 calls to her office, but am only getting credit for 9.5 calls every month (22.9%).
So far in February she has received 9 calls and zero are legit. This is getting frustrating and I would love to hear some thoughts/opinions/advice on how to run this campaign more effectively, for both of us.
I appreciate any/all advice