I've been cold calling for what seems like an eternity(barely a year) and I think I have heard almost every stand off, excuse, rejection, etc and business owner could ever think of. I rarely get something that I haven't heard of a thousand times and by now it's like a broken record every time I hear a prospect leaning towards a rejection. I've gotten a pretty much automated brain when it comes to hearing rejections and throwing out immediate rebuttals that makes prospects re-think their doubts. I built this rejection proof dialogue over months and months of cold calling. I don't remember anyone ever talking much about what rejections to expect and how to overcome them.
R and R (Rejections and Rebuttals)
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I've been cold calling for what seems like an eternity(barely a year) and I think I have heard almost every stand off, excuse, rejection, etc and business owner could ever think of.
I rarely get something that I haven't heard of a thousand times and by now it's like a broken record every time I hear a prospect leaning towards a rejection. I've gotten a pretty much automated brain when it comes to hearing rejections and throwing out immediate rebuttals that makes prospects re-think their doubts. I built this rejection proof dialogue over months and months of cold calling. I don't remember anyone ever talking much about what rejections to expect and how to overcome them.
So this is why I made this thread, in hope to get as many common rejections us Offliners are prone to hearing out in the open so people just getting started will be prepared for when a prospect stumps them with a rejection.
If we all contribute the most common rejections we've experienced from business owners and how we handled the rejection, I'm sure this thread will turn into a very useful resource to get people comfortable with rejections before they are faced with them.
In addition if you have any rejections you are expecting to hear and you want to have your response ready to go, just let us know here and I or someone else(hopefully) will try to help you get a rebuttal ready.
So I guess I'll contribute a few of my most commonly heard rejections in a few minutes.
I rarely get something that I haven't heard of a thousand times and by now it's like a broken record every time I hear a prospect leaning towards a rejection. I've gotten a pretty much automated brain when it comes to hearing rejections and throwing out immediate rebuttals that makes prospects re-think their doubts. I built this rejection proof dialogue over months and months of cold calling. I don't remember anyone ever talking much about what rejections to expect and how to overcome them.
So this is why I made this thread, in hope to get as many common rejections us Offliners are prone to hearing out in the open so people just getting started will be prepared for when a prospect stumps them with a rejection.
If we all contribute the most common rejections we've experienced from business owners and how we handled the rejection, I'm sure this thread will turn into a very useful resource to get people comfortable with rejections before they are faced with them.
In addition if you have any rejections you are expecting to hear and you want to have your response ready to go, just let us know here and I or someone else(hopefully) will try to help you get a rebuttal ready.
So I guess I'll contribute a few of my most commonly heard rejections in a few minutes.
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