My Cold Call Update 16/3/2012

17 replies
Just thought I'd post recent cold call results to hopefully shed some light on what kind of results I am getting using the system I described here :

http://www.warriorforum.com/offline-...-40-calls.html

Here are todays stats :

Approx. 20 calls

-2 very interested follow up emails
-1 meeting booked for next week, said 'we need this done'

Just to note :

I tried using a variation mentioned by John Durham (probably spelt that wrong) that went something like : "Hi, I sell websites, wondering if you want more customers?" and got shut down pretty quickly.

I feel that the first 30 seconds are extremely important for a simple reason...you need to build investment of their attention.

Basically, a person feels more indebted to listen to you the longer you speak. If you talk in short bursts, with little information, they don't feel obligated to actually listen. They just make quick assumptions, they jump to conclusions and simply dismiss your call, because its an easier choice.

By being short and frank, you don't provide enough value to catch their interest. They simply think 'OK, useless telemarketing call, get rid of him' rather than 'wait, what did he say about that Google statistic? that sounds interesting...'

Give them some BAIT to nibble on, don't just show them the hook and expect them to jump on it. In my opinion, of course. Thanks for reading and feel free to ask any questions. I know my results aren't spectacular, afterall, I didn't get a sale over the phone or anything. But I feel my results are improving the better I get at this system of explanation.
#call #cold #update
  • Profile picture of the author agonce
    I might try your script tomorrow and see what happens. I was planning to call businesses off the yellow pages(The ones without a website) and offer them a web page, so I'm gonna have to tweak it a little. However I think the introduction part is the strong part of the whole script,and it should get the attention of the owner because we're talking about something that they are aware of and invested money on.
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  • Profile picture of the author John Durham
    Originally Posted by payoman View Post


    I tried using a variation mentioned by John Durham (probably spelt that wrong) that went something like : "Hi, I sell websites, wondering if you want more customers?" and got shut down pretty quickly.
    When in the heck did I ever say something like that? Lol.

    BTW. Good job.

    I may have said something figuratively that you took literally in a conversational post...

    Anyway "Dont do that".

    You are only a few days into telemarketing and have alot to learn still... It will come, but good taking action. That alone will get you sales. Almost anything will work if you dial 100 numbers per day to get an appointment, then when you get really good you will get 2-4 out of the same hundred calls.

    This OP probably should have been a post in your last thread BTW, as opposed to starting a new thread. Just a heads up on etiquette.

    Edit: Ok, I see. I said it in a conversation with Iamnameless on your other thread... he understands the context though, so I can abbreviate things for him... lol Got to watch that stuff in the future.

    On another note:

    As intelligent as you obviously are regarding sales, judging from your assessments about the sales process here and in your other thread, Im surprised, and almost in a state of disbelief that you actually took that literally, and used it verbatim.

    In any event. Keep up the good work and you will go far!

    Ps. If you want the full blown LITERAL version of that, you can get it here for free with no optin:

    http://www.warriorforum.com/offline-...ml#post5084540
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  • Profile picture of the author payoman
    My mistake obviously haha, no worries! Thanks for your input John
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  • Profile picture of the author Jason Kanigan
    Well congratulations for taking action and posting some feedback.

    Your appointment set for meeting an urgent need is the real success. And out of 20 calls that's good.

    The emails...I would have qualified further. Emails are usually a put-off...people being nice and not telling you the truth (that they're not interested). So we'll see how those pan out.
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    • Profile picture of the author payoman
      Originally Posted by kaniganj View Post

      Well congratulations for taking action and posting some feedback.

      Your appointment set for meeting an urgent need is the real success. And out of 20 calls that's good.

      The emails...I would have qualified further. Emails are usually a put-off...people being nice and not telling you the truth (that they're not interested). So we'll see how those pan out.
      Actually, one of those emails ended up with an almost instant reply. Basically, the guy had purchased a website template to get setup for him, but I convinced him the 'SEO' they promised wouldn't be effective (which is true, they don't charge any ongoing fees, so no backlinking). So he wants me to do his SEO for him after the site is setup (which he will definitely need, since the entire site is in flash )

      The other guy, we chatted for about 20 minutes, he said he was planning on making some changes in a couple of weeks and he sounded serious, so I will call him up in a couple weeks and try again.

      But yeah, the email excuse does come now and then, usually pretty quickly though so you can kind of tell which ones are duds. Thanks for the support!
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      • Profile picture of the author Bshellz
        Payoman- I appreciate you sharing your experiences. You have definitely been doing your hw which is good but one thing I would say I do not agree with is the fact that speaking for a long time and in long sentences is a good thing. I do agree that saying "I sell websites" is not a good approach though. You dont ever want to mention the word "sell" EVER! Always take a politician approach when you speak to customers and speak very slowly so that you give them a chance to respond. The last thing you want is for you to be the person doing all the talking. Always ask questions that require them to give you more than 1 word answers and use the information they give you to inform them and position yourself as an expert. Even if they do not become a client you want them to learn something so that they feel like you did not waste their time and could possibly give you a referral.
        Signature
        "Being realistic is the most commonly traveled road to mediocrity"
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      • Profile picture of the author somacorellc
        Originally Posted by payoman View Post

        so I will call him up in a couple weeks and try again.
        I just want to chime in on this point and say that I've had great success with people like this. I've found they're surprised that you actually called back, and more willing to take you seriously since you stuck to your word.

        I've gotten three clients like this, and another guy hooked me up with free Segway tours anytime I want!*


        *Try and get something like that with a day job!
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  • Profile picture of the author iAmNameLess
    Originally Posted by payoman

    Approx. 20 calls

    -2 very interested follow up emails
    -1 meeting booked for next week, said 'we need this done'

    Just to note :36342]Just thought I'd post recent cold call results to hopefully shed som

    I tried using a variation mentioned by John Durham (probably spelt that wrong) that went something like : "Hi, I sell websites, wondering if you want more customers?" and got shut down pretty quickly.
    Well you know what, if you called enough you'd get some interest. Congrats on the calling.. Something you should pay some attention to is how long did those 20 calls take? If you did 100 calls a day your business would start booming, regardless of the script you use! Good job and good luck, keep us updated.
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    • Profile picture of the author John Durham
      Originally Posted by iAmNameLess View Post

      Well you know what, if you called enough you'd get some interest. Congrats on the calling.. Something you should pay some attention to is how long did those 20 calls take? If you did 100 calls a day your business would start booming, regardless of the script you use! Good job and good luck, keep us updated.
      Thats the simple answer that no one is buying, except for the successful people.

      Og mandino says "I will call on ten prospects while the failure is making grand plans to call on his first... I will close my first sale while the failure waits outside the doors trembling and pondering what he will say before he knocks...".:p
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  • Profile picture of the author payoman
    Well to be honest, I would be doing more calls, except I am a little worried I am going to run out of businesses to call on! I mean, do you guys know a few more resources other than Yellow pages that I could use to cold call with?
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  • Profile picture of the author John Durham
    Originally Posted by payoman View Post

    Well to be honest, I would be doing more calls, except I am a little worried I am going to run out of businesses to call on! I mean, do you guys know a few more resources other than Yellow pages that I could use to cold call with?

    Well.... you did ask... Otherwise I wouldnt, and I wont link to where you can get this , unless you happen to look up and around or even "down" , but here's one. I think its the best for the price... If this gets deleted I understand, but Im fairly sure its legit if someone asks...: http://www.mediafire.com/?yddohkbsjopj41k
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    • Profile picture of the author beeswarn
      It's okay to call people again. They won't remember you most times and you can try again with some new confidence. You can also lengthen your scope to the next towns.
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    • Profile picture of the author payoman
      Originally Posted by John Durham View Post

      Well.... you did ask... Otherwise I wouldnt, and I wont link to where you can get this , unless you happen to look up and around or even "down" , but here's one. I think its the best for the price... If this gets deleted I understand, but Im fairly sure its legit if someone asks...: http://www.mediafire.com/?yddohkbsjopj41k
      OMG John I checked that video but it's for USA users only right? I am from Australia so I can't really use the leads, but I was SOOO MAD when I saw that cos its absolutely perfect for me....

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      • Profile picture of the author John Durham
        Originally Posted by payoman View Post

        OMG John I checked that video but it's for USA users only right? I am from Australia so I can't really use the leads, but I was SOOO MAD when I saw that cos its absolutely perfect for me....


        .... bummer...

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    • Profile picture of the author iAmNameLess
      Originally Posted by John Durham View Post

      Well.... you did ask... Otherwise I wouldnt, and I wont link to where you can get this , unless you happen to look up and around or even "down" , but here's one. I think its the best for the price... If this gets deleted I understand, but Im fairly sure its legit if someone asks...: http://www.mediafire.com/?yddohkbsjopj41k
      whoa... how much is the membership right now? I just want the lead tool..
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      • Profile picture of the author John Durham
        Originally Posted by iAmNameLess View Post

        whoa... how much is the membership right now? I just want the lead tool..
        $97 Brother... Just ended the sale and put it back up to regular price 2 hours before you posted this...
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        • Profile picture of the author theaer
          Originally Posted by John Durham View Post

          $97 Brother... Just ended the sale and put it back up to regular price 2 hours before you posted this...
          Worth it at $97 -> used this for my local market and have tons of contacts.

          One way or the other, OP keep up the work! After starting with John Durham's Great Telemarketing Report, I had good success with cold calls. I hate the phone, however, and went back to cold emails and must say I'M GOING BACK TO THE PHONE!

          Great to read this update, hope you keep more coming.
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