I'm about to make the jump, found a PERFECT place, I know the owner that is leasing it out, 2,200 sq ft for only $600/mo. He's rehabbing it, doing some things to fix it up and will be ready in a month or two.
The great thing about it, is it's on main street, GREAT location and my jaw almost broke when it hit the floor after hearing how much he'd lease it out for.
For me, its a scary but exciting time.
Right now... this is how things operate for me... I have a great team for outsourcing, although I continue to work on nearly every project. I have someone great with graphics, that I just trained on how to use joomla, he also has strong php, html and css knowledge. I have another 3 people I use for knocking out websites, and one of them handles a lot of the SEO as well.
I've been doing websites, project management, sales, customer service, accounting, marketing, pretty much EVERYTHING there is to do related to running a business.
I really want to get to the next level, I've been posting on job websites and getting applications for sales people, have about 400 so far. I feel that getting into an actual location is going to be key in order to really expand and grow like I believe I will.
I have a buddy of mine that is a sales manager at a major company, they DO cold calling, and tradeshows.. he's pretty good on the phone and face to face. Been thinking about making him the sales manager, and hiring on 2-3 other people commission only to really drive in sales.
1.) If I have them as a 1099, I know I can't technically tell them how to do their job, and can't have a schedule like an actual employee. How do you get around this? Is it a matter of just telling them our expectations, and if they follow it great, if they don't then.. what? Right now I have people selling, but I go through so many, I give them some material, and it's really up to them if they want to sell or not, so there really isn't much structure there.
2.) I know there are more responsibilities. What am I looking at? Of course business license, which I already have... commercial occupancy permit I'm assuming. What else do I need to make sure I have covered? Is there any special insurance I will need, or what exactly?
3.) I don't want phone bills in the thousands... I'm worried if I use VOIP I am at the mercy of the inet connection. If internet is down for 1 hour, that causes a big loss of business. What is a good phone solution for a business with under 10 lines? Does anyone knowledgeable on this subject care to share how to do this and set up in a way that is cost effective as well as easily expandable? This is one of my biggest worries.
4.) Any general advice you guys can give, I would appreciate it. I have a TON of knowledge in many areas, just based on pure experience, but I haven't experienced THIS. Would love to hear input, advice, comments, etc.