What Do You Miss in a CRM Tool?

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Hi Warriors,

In case you are using a Customer Relationship Management (CRM) tool, what are you using today and what are the top 3 things (in order of importance) you are missing when it comes to your specific needs as offline marketers? Choose among the following or name your own:

- should have more prospecting features
- should be less extensive, rather 'quick and diirty'
- unlimited space, unlimited sending options
- better customer support
- prefer one off fee vs. monthly payments
- need to handle various campaign types at the same time
- better prospecting/client history
- prefer standalone, having data on my computer vs. cloud (depending on the web)
- prefer cloud version vs. standalone on my computer
- needs to be mobile
- needs to work on an iPad
- must have autodialing feature
- should be less expensive

Your answer could look like this:

Today: Salesforce
- should be less extensive, rather 'quick and diirty'
- prefer standalone, having data on my computer vs. cloud (depending on the web)
- prefer one off fee vs. monthly payments

It will be exciting to find out what we as offline marketers are really looking for in a tool in order to efficiently and effectively manage their leads.

Thanks for your contribution!

Best,
Dan
#crm #customer relationship #lead management #miss #prospecting #tool

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