I also said, let's give it a free month, see what happens and then we'll decide.
The business owner is an elderly lady, in her 60s or 70s and she gladly took me on my offer. I proceeded to make the website, she loved it, a month went by and when I called in she said that she didn't notice a big increase in customers or calls, so she's not really sure about the purchase (it is true that this particular month was very bad weather-wise, it was snowing like hell, etc.)
Well I said alright... she stopped me right there and said... thank you, oh and, the page you made for my business will stay, right? I said no, unfortunately the page will be rented out to someone else...
That's when she asked me to give it another month and see what happens. April is a month when people buy evening dresses for proms and stuff, and, since she was my first "client" ever, I agreed...
When the month passed by, I contacted the business but her employees told me she's taken off to USA for 2 weeks and that she wasn't there. At this point, I was starting to feel a bit "played" so I told them that my hosting package is going to expire within 2 days and I am either going to let it expire and they will lose their rankings quite quickly, or rent it out to another business.
The 2 female employees told me they couldn't make the decision for her, and she'll be back in 2 weeks. I stayed tough and said well I'm sorry, I can't keep paying for it myself and just as I was about to leave, one of the employees said: "Tell you what, she should call in tomorrow morning, and I'll ask her about it, could you call tomorrow morning to see if we can proceed with payment?" - I smiled and said: Sure, why not.
Tomorrow I came in and collected the payment, the business owner must have seen some benefit of the website after all I assume (there were 800 visits to the site all targeted for evening dresses in *city*)
Well after that month has passed, I came by again, brought a nice small report with me, greeted the business owner, asked about her trip to America, we had a really friendly chat, she seems like a good person, and I said I'd just leave my bank acc number so they can just go to the bank and pay instead of me coming to pick it up every month. They agreed, I left them my details and everything seems fine. I also told them that the date of payment would be 14th of every month, which the business owner accepted.
Now, I have a strange "gut feeling" that they don't really take me seriously... I don't know if that's because I'm young (21), is it because I wear braces and I'm still in college, or is it because I charge them for this service only $80/month. Could be all of the above.
Anyway, today is the 14th, it's the evening and I haven't received their payment yet. I'm going to call in tomorrow and settle this once for all. I want them to understand that I'm offering a service that is PROFITABLE for them and not to appear as someone who begs for their money (although I feel like that atm).
But they're just "smiley" old ladies who don't know anything about internet and I guess I understand them... but I don't really know how I should tell them that, if they don't pay on time, it's not business, it's... nothing.
Anyway, appreciate your thoughts on this... I'm a bit confused atm.