So this week I made over 500 calls. I lost track around 400, but it had to have been at least 500, and I also sent out around 30 emails, both to phone generated leads and a few ads in the local Yellowpages.
Here are the grand total stats for the last week :
- 500+ cold calls (was aiming for 750, didn't quite get there)
- Roughly 250 answered the phone and was the boss
- 35 leads (couldnt book appointments for 95%, too far away)
- 3 sales so far ($575 website redesign, $900 new site and $2000 new site and SEO)
- 1 appointment on Monday, and a couple hot leads asked for callbacks after new financial year.
It's official : I'm actually pretty busy right now. I am working on about 7 different jobs for clients, with 3 brand new ones in the last week.
All this, 100% of the work, purely from picking up the phone and dialling cold numbers.
Big shout outs to Jason Kanigan, Iamnameless and John Durham. Thanks for the support, reports, amazing free content and great posts.
EDIT : Added questions to the OP.
Do I show Sample Sites to prospects?
Actually, I send through a couple of sites I have done for my previous clients as examples. If you didn't have previous clients, you should at least have a friend/family member who needs a site for something or another. Think graphic design portfolios/dance troupe profiles/non-profits or something.
You should have something I believe, or else they have nothing to back up your claims on.
Can you share your script?
I pretty much use John Durhams exact script in his Free Telemarketing Report.
"Hi, my name's X and I just thought I'd give you a call, we are a new web design company around town and just curious if you might have thought about getting a website at one point or another for (their business name)?"
Answer is always Yes/No/Errr maybe. If it's No, hang up. If it's Maybe, ask questions (ie just had it on the backburner? whats been holding you back?). If it's yes, same thing as maybe.
What niche were you targetting/how did you generate the numbers?
I paid a VA on oDesk to trawl Google Places, searching for mobile phone numbers. She would find me as many mobile numbers as possible (I don't even bother with gatekeepers, there are way too many mobile numbers to worry about gatekeeper crap) in a niche (in this case, it was ALL electricians) in a specific area ("electricians manhatten") as an example.
This provided me with a huge list of numbers, at a cost of only about $80 a week for a list of over 500 numbers. You could easily do this yourself. But I got her to put the numbers in a Google Docs spreadsheet, downloaded the sheet to an auto dialling mobile phone app (Mobile CTI Power) and let the phone dial the numbers from the spreadsheet automatically (I have an unlimited mobile plan to any number in my country).
How do you get mobile numbers from Google Places?
So I'm not sure how you can identify mobile phone numbers in the US, but in Australia they have a distinctly different looking number than landlines IE (0400 000 000 VS 50 00 0000), so I just tell the VA to only capture the numbers that look like 0400 000 000.
Obviously this is niche dependant. Many contractors (electricians, plumbers) list their mobiles directly, usually because they organise the work and have 2-3 other guys go out and actually do the job. Again, at least in Australia.
Sorry I can't speak more for how it is in the US.
Were these closed by appointment or by phone?
All of the sales in the original post were closed by phone only, haven't met any of the clients.
How do you process payment over the phone?
Direct bank transfer, I put the account number and BSB on my invoices. 50% deposit on all work, 50% upon completion.
LINK TO JOHN DURHAMS REPORT :