Hostgator Has Been Sold! Oh No I Am Screwed. HELP!

43 replies
Hello warriors. Yesterday while going through this forum at the IM section , I learnt that hostgator has been sold. A search through google confirmed it as true.

My worry is that I learnt about using hostgator affiliate system to make money on this forum and when I looked at my country(Nigeria), I saw the possibility of making crazy money with this system due to ease, simplicity and little or no competition around my model. I came up with 5 solid methods to make money using hostgator and I had planned to raise $25000-$50000 within one year. I couldn't take action at that time due to school activities.

My worry now is that I have less than a month to graduate from school. In fact my final year exam is on the 9th and now hostgator has been sold.

I am worried because hostgator had a good pay out for affiliates ($50-$125/ sign up). They had good customer service and they accept payment from Nigeria. From what I read yesterday, when the buyer(EIG) bought bluehost, affiliates got screwed.

At this juncture, I will appreciate any suggestion from anyone who has an alternative hosting company that:
1. Accept payment from Nigeria
2. Has good payout system like hostgator-- $50 and above per sign up
3. Has good customer service.

Thank you and God bless.
#hostgator #screwed #sold
  • Profile picture of the author Ronald Nzimora
    I don't think Hostgator getting sold will affect your plans.

    Whichever company bought it I'm sure will continue with their affiliate program. It's commonsense. I mean, why would they trash the program. It's a no-brainer way for them to get customers without them paying from it.

    What I suggest you do is simply go on with preparations for your exams. You don't want to mess that up, now. :-).

    Between now and the time your exams are over, the hand-over between the buying company and the former owners of HostGator would have been complete. Then you can go on ahead and implement your strategies.

    I'll be willing to bet the affiliate program will still remain. If the new owners stop it, then they must be really stupid business people indeed.

    Hope this helps.

    Ronald

    Originally Posted by jideofor View Post

    Hello warriors. Yesterday while going through this forum at the IM section , I learnt that hostgator has been sold. A search through google confirmed it as true.

    My worry is that I learnt about using hostgator affiliate system to make money on this forum and when I looked at my country(Nigeria), I saw the possibility of making crazy money with this system due to ease, simplicity and little or no competition around my model. I came up with 5 solid methods to make money using hostgator and I had planned to raise $25000-$50000 within one year. I couldn't take action at that time due to school activities.

    My worry now is that I have less than a month to graduate from school. In fact my final year exam is on the 9th and now hostgator has been sold.

    I am worried because hostgator had a good pay out for affiliates ($50-$125/ sign up). They had good customer service and they accept payment from Nigeria. From what I read yesterday, when the buyer(EIG) bought bluehost, affiliates got screwed.

    At this juncture, I will appreciate any suggestion from anyone who has an alternative hosting company that:
    1. Accept payment from Nigeria
    2. Has good payout system like hostgator-- $50 and above per sign up
    3. Has good customer service.

    Thank you and God bless.
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  • Profile picture of the author iAmNameLess
    EIG IS stupid... I'm upset... I REALLY hope nothing changes with hostgator in how it is operating.
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    • Profile picture of the author masterpeez4py
      Originally Posted by iAmNameLess View Post

      EIG IS stupid... I'm upset... I REALLY hope nothing changes with hostgator in how it is operating.
      I spoke with Brent Oxley himself and he said not much will change since EIG is a reputable company and that his management team will remain. He said he would remain as an advisor for a few more months, though.

      He alsa said that there million rumors about EIG because EIG had bought some companies with bad reputations.

      Well, I will just keep my finger crossed and hope for the better.
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  • Profile picture of the author HAdrian1239
    I agree with Nameless... though I have noticed already certain things going down the tubes with them.... and I wasn't sure why. Not sure if the pending sale had anything to do with it or whatever but that was my experience. I canceled my reseller account with them due to continued issues, and unexpectedly sub-par tech support among other things... YMMV.
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  • Profile picture of the author Kingfish85
    Originally Posted by TheBlogger View Post

    When a host is taken over, do they acquire all the offices/staff etc. or do have new staff and move everything over to their own offices?

    Should be okay if it's the former? Unless EIG changes HostGator's direction completely.
    My opinion may seem biased since I own a smaller web hosting company, but anyone who has been around for the EIG takeovers can pretty much tell you they've made most of them turn bad. Go over to Web Hosting Talk - The largest, most influential web hosting community on the Internet and search "eig" and do some reading.

    EDIT: Here, I'll save you the trouble: EIG search term - Web Hosting Talk

    Most people also don't know that a lot of the hosts they're complaining about having problems, mainly "unlimited disk/band", most of the time are owned by EIG.
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  • Profile picture of the author craftziner
    Originally Posted by TheBlogger View Post

    When a host is taken over, do they acquire all the offices/staff etc. or do have new staff and move everything over to their own offices?

    Should be okay if it's the former? Unless EIG changes HostGator's direction completely.
    It takes time and doesn't happen in a day. There will be some time during which both the companies work in parallel until one entirely takes over the other. Decisions will be made considering the operating costs, etc. and if the staff is decided to be kept, it will happen.Or else, they would handover processes and procedures, work together in parallel and slowly remove the unwanted staff by giving them a severance package, etc.

    Hostgator is not the only one EIG has eaten up... here's a list...
    Netfirms
    BlueHost
    Netfirms
    FastDomain
    FatCow
    iPage
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    • Profile picture of the author Kingfish85
      Originally Posted by craftziner View Post

      It takes time and doesn't happen in a day. There will be some time during which both the companies work in parallel until one entirely takes over the other. Decisions will be made considering the operating costs, etc. and if the staff is decided to be kept, it will happen.Or else, they would handover processes and procedures, work together in parallel and slowly remove the unwanted staff by giving them a severance package, etc.

      Hostgator is not the only one EIG has eaten up... here's a list...
      Netfirms
      BlueHost
      Netfirms
      FastDomain
      FatCow
      iPage
      Here's an accurate list. Add HG to it now.

      Spry
      VPSLink
      Netfirms
      Easy CGI
      YourWebHosting
      AccountSupport
      Ipage
      BizLand
      BlueDomino
      DomainHost
      Dot5Hosting
      EasyCGI
      eHost
      EntryHost
      FatCow
      FreeYellow
      HostCentric
      HostYourSite
      HyperMart
      IMOutdoorsHosting
      Ipower
      IPowerWeb
      Networkshosting
      PowWeb
      PureHost
      ReadyHosting
      StartLogic
      USANetHosting
      VirtualAvenue
      Webstrikesolutions
      Xeran
      Globat
      ApolloHosting
      WebHost4Life

      There's still a few not on this list I believe. The reason there were never any press releases, and they keep the original brand is because when a customer jumps ship from FatCow to Ipower, they technically never left.
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      • Profile picture of the author craftziner
        Originally Posted by Kingfish85 View Post

        Here's an accurate list. Add HG to it now.

        Spry
        VPSLink
        Netfirms
        Easy CGI
        YourWebHosting
        AccountSupport
        Ipage
        BizLand
        BlueDomino
        DomainHost
        Dot5Hosting
        EasyCGI
        eHost
        EntryHost
        FatCow
        FreeYellow
        HostCentric
        HostYourSite
        HyperMart
        IMOutdoorsHosting
        Ipower
        IPowerWeb
        Networkshosting
        PowWeb
        PureHost
        ReadyHosting
        StartLogic
        USANetHosting
        VirtualAvenue
        Webstrikesolutions
        Xeran
        Globat
        ApolloHosting
        WebHost4Life

        ...
        Whoa!

        Buy why do they eat up so many companies? Do they plan to combine resources and use it elsewhere?
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  • Profile picture of the author Techology
    This is what happens in the corporate world. I have switched from two other hosters because they were both bought out and the service suffered massively as a consequence.

    Everything ultimately is about money so you can't blame them, but it is real annoying. As many say here, it is probably best to create and sell your own products, make backups of your sites, so you don't have to rely on others. The big G has made many take note of this advice in recent times. All eggs in one basket is not good for your health
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  • Profile picture of the author iAmNameLess
    I have had accounts almost everywhere it seems. iPage was always a nightmare... I had one at bluehost and they weren't too bad. I just REALLY hope hostgator doesn't start sucking. I would THINK that EIG would keep everything the same since it is a working business model but who knows.
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  • Profile picture of the author NickSway
    You're going to be making $50K/year with your method and you're worried about an exam? If you are profiting $50K/year with just one income stream you're doing pretty good my friend.
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  • Profile picture of the author iAmNameLess
    ahhhh

    [Initial Question]:
    (7:23 pm) [System] Customer has entered chat and is waiting for an agent.
    (7:24 pm) [Raghuraman R.] Hello, Welcome to Hostgator Live Chat.
    My name is Raghu, I will be glad to assist you.
    (7:25 pm) [Nathan]: I'm curious about the EIG takeover of hostgator... what is going to change now?
    (7:26 pm) [Raghuraman R.] Unfortunately, I do not have any information about this topic.
    (7:27 pm) [Nathan]: So, do you not even acknowledge the fact that this happened?
    (7:27 pm) [Raghuraman R.] I personally do not have additional information on it.
    (7:28 pm) [Nathan]: so you can't tell me whether hostgator is owned by EIG, or is not?
    (7:29 pm) [Nathan]: Don't give me the run around, I just want an answer, if you don't give me an answer I will have to close my account.
    (7:31 pm) [Raghuraman R.] Checking, one moment please.
    (7:34 pm) [Raghuraman R.] We are not owned by EIG Nathan. Other than that I literally do not contain any information on this issue.
    (7:35 pm) [Nathan]: hm
    (7:35 pm) [Raghuraman R.] Was I able to resolve your issue/answer all your questions today ?
    (7:36 pm) [Nathan]: "I have indeed agreed to sell HostGator to Endurance International Group" - Brent Oxley Hostgator CEO

    (7:36 pm) [Nathan]: So I'm confused about all the press releases and rumors regarding this, and the fact that Bremt Oxley has sent out emails to staff, but you say EIG does not own HostGator

    (7:37 pm) [Raghuraman R.] Nathan, I am as clueless about this topic as you. I do apologize but I do wish I had more information to give you.
    (7:38 pm) [Nathan]: so as an employee, you have heard nothing about this?
    (7:41 pm) [Raghuraman R.] As far as I know, there have been no press releases concerning any business matters. However, I am in the Live Support Department. We are generally not privy to Management related functions until the general public is. I wish I had more information for you, but unfortunately at this time I do not.
    (7:43 pm) [Nathan]: Thank you... I appreciate your help
    (7:43 pm) [Raghuraman R.] You are welcome. Take care and have a great day.
    (7:45 pm) [Nathan]: you too


    This was followed by 6 calls to HostGator...

    Call 1 - I was placed on hold, and then hung up on
    Call 2 - This person had no idea and was freaking out, typing frantically to a supervisor and he said he was told there are no comments to be made yet
    Call 3 - Hung up on
    Call 4 - They never heard of this claim, and said if something like that were to happen they will announce it soon.
    Call 5 - No comment on the topic
    Call 6 - I was told that they do not have a date for the official announcement but did confirm this is true.

    To me... it seems that the company is in slight disarray. This actually is making me very nervous....Now I need to figure out how to profit off other people freaking out.
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    • Profile picture of the author Kingfish85
      Originally Posted by iAmNameLess View Post

      ahhhh

      [Initial Question]:
      (7:23 pm) [System] Customer has entered chat and is waiting for an agent.
      (7:24 pm) [Raghuraman R.] Hello, Welcome to Hostgator Live Chat.
      My name is Raghu, I will be glad to assist you.
      (7:25 pm) [Nathan]: I'm curious about the EIG takeover of hostgator... what .......continued.
      Wow, just wow.
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    • Profile picture of the author HAdrian1239
      Originally Posted by iAmNameLess View Post

      ahhhh

      To me... it seems that the company is in slight disarray. This actually is making me very nervous....Now I need to figure out how to profit off other people freaking out.
      I had a similar experience with them about a week ago... not asking this type of info, but something to do with one of my shared accounts, and it was the strangest thing ever... it took me 4 attempts, plus an escalation.... to get the right information, and seemed very much like the right hand did not know what the left hand was doing... very atypical for them until recently.
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      • Profile picture of the author iAmNameLess
        Originally Posted by HAdrian1239 View Post

        I had a similar experience with them about a week ago... not asking this type of info, but something to do with one of my shared accounts, and it was the strangest thing ever... it took me 4 attempts, plus an escalation.... to get the right information, and seemed very much like the right hand did not know what the left hand was doing... very atypical for them until recently.
        They never outsourced before, but they currently ARE outsourcing some support. That makes sense though now, since EIG is a big fan of outsourcing especially after buy outs, which makes me wonder if that was part of a negotiation, but who knows.

        Do you know how long it took for me to find and finally migrate everything to hostgator? Such a pain... I just hope this isn't ruined now lol.
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        • Profile picture of the author BTbuzz
          Originally Posted by iAmNameLess View Post

          They never outsourced before, but they currently ARE outsourcing some support. That makes sense though now, since EIG is a big fan of outsourcing especially after buy outs, which makes me wonder if that was part of a negotiation, but who knows.

          Do you know how long it took for me to find and finally migrate everything to hostgator? Such a pain... I just hope this isn't ruined now lol.

          I doubt it , I'm sure it will be fine , A lot of people climbed on the doomsday parade when google did their thing. Same freenzy. Maybe the gator needed a new pond to swim in.
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          • Profile picture of the author iAmNameLess
            Originally Posted by BTbuzz View Post

            I doubt it , I'm sure it will be fine , A lot of people climbed on the doomsday parade when google did their thing. Same freenzy. Maybe the gator needed a new pond to swim in.
            No... these are completely different things. Google changes their algorithm, that isn't a doomsday issue. If Google was bought out by microsoft or apple, then it would be a doomsday thing. EIG is notorious for complications after buy outs. Have you ever been through one? It sucks... It isn't like this effects a part of my business, this can literally effect my entire business. I just hope it is a smooth transaction.
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            • Profile picture of the author BTbuzz
              Originally Posted by iAmNameLess View Post

              No... these are completely different things. Google changes their algorithm, that isn't a doomsday issue. If Google was bought out by microsoft or apple, then it would be a doomsday thing. EIG is notorious for complications after buy outs. Have you ever been through one? It sucks... It isn't like this effects a part of my business, this can literally effect my entire business. I just hope it is a smooth transaction.

              I talked with them last night , nothing had changed great support as always
              I don't know of EIG's rep. Common sense tells me they would leave what works
              at Hostgator. I understand your concern though. Hopefully they have the brains to cling to "If it's not broke don't fix it".
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    • Profile picture of the author Tsnyder
      You seriously had this conversation with a customer service
      tech and expected them to know the answers? Really?

      Whatever.... <shakes head in disbelief>


      Originally Posted by iAmNameLess View Post

      ahhhh

      [Initial Question]:
      (7:23 pm) [System] Customer has entered chat and is waiting for an agent.
      (7:24 pm) [Raghuraman R.] Hello, Welcome to Hostgator Live Chat.
      My name is Raghu, I will be glad to assist you.
      (7:25 pm) [Nathan]: I'm curious about the EIG takeover of hostgator... what is going to change now?
      (7:26 pm) [Raghuraman R.] Unfortunately, I do not have any information about this topic.
      (7:27 pm) [Nathan]: So, do you not even acknowledge the fact that this happened?
      (7:27 pm) [Raghuraman R.] I personally do not have additional information on it.
      (7:28 pm) [Nathan]: so you can't tell me whether hostgator is owned by EIG, or is not?
      (7:29 pm) [Nathan]: Don't give me the run around, I just want an answer, if you don't give me an answer I will have to close my account.
      (7:31 pm) [Raghuraman R.] Checking, one moment please.
      (7:34 pm) [Raghuraman R.] We are not owned by EIG Nathan. Other than that I literally do not contain any information on this issue.
      (7:35 pm) [Nathan]: hm
      (7:35 pm) [Raghuraman R.] Was I able to resolve your issue/answer all your questions today ?
      (7:36 pm) [Nathan]: "I have indeed agreed to sell HostGator to Endurance International Group" - Brent Oxley Hostgator CEO

      (7:36 pm) [Nathan]: So I'm confused about all the press releases and rumors regarding this, and the fact that Bremt Oxley has sent out emails to staff, but you say EIG does not own HostGator

      (7:37 pm) [Raghuraman R.] Nathan, I am as clueless about this topic as you. I do apologize but I do wish I had more information to give you.
      (7:38 pm) [Nathan]: so as an employee, you have heard nothing about this?
      (7:41 pm) [Raghuraman R.] As far as I know, there have been no press releases concerning any business matters. However, I am in the Live Support Department. We are generally not privy to Management related functions until the general public is. I wish I had more information for you, but unfortunately at this time I do not.
      (7:43 pm) [Nathan]: Thank you... I appreciate your help
      (7:43 pm) [Raghuraman R.] You are welcome. Take care and have a great day.
      (7:45 pm) [Nathan]: you too


      This was followed by 6 calls to HostGator...

      Call 1 - I was placed on hold, and then hung up on
      Call 2 - This person had no idea and was freaking out, typing frantically to a supervisor and he said he was told there are no comments to be made yet
      Call 3 - Hung up on
      Call 4 - They never heard of this claim, and said if something like that were to happen they will announce it soon.
      Call 5 - No comment on the topic
      Call 6 - I was told that they do not have a date for the official announcement but did confirm this is true.

      To me... it seems that the company is in slight disarray. This actually is making me very nervous....Now I need to figure out how to profit off other people freaking out.
      Signature
      If you knew what I know you'd be doing what I do...
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      • Profile picture of the author Evolve91
        @iAmNameLess Interesting conversation. This is not good news and it never is when there is uncertainty in a situation like this. Hostgator was always my favorite even with its problems. Now, its a waiting game to see what effect the sale will have on the company, the affiliate program, the service, support, all of it.
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  • Profile picture of the author rasoolg
    Lucky I didn't go with them when done the initial research!
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  • Profile picture of the author Mav91890
    I have a feeling HostGator is now going to gradually collapse.
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    “The only thing standing between you and your goal is the bullshit story you keep telling yourself as to why you can't achieve it.” ― Jordan Belfort

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  • Profile picture of the author enavagate
    What other host is left? I mean a decent hosting company not like GoDaddy. So sad I really like hostgator
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    • Profile picture of the author micksss
      Originally Posted by enavagate View Post

      What other host is left? I mean a decent hosting company not like GoDaddy. So sad I really like hostgator
      It's understandable to worry because a lot of the companies EIG bought out have gone down hill but I really doubt HostGator will go that route. Matt Heaton's creation BlueHost/HostMonster has survived EIG, although EIG added some upsells that are annoying and pointless to customers. If Hostgator happens to fail there are other hosts out there that might not be as big but are reliable e.g. Inmotion Hosting, Webhostinghub (Inmotion's sister brand), Downtownhost, A2 Hosting to name a few.
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  • Profile picture of the author newbizideas312
    I had bad problems with ipage too. What a great business model they have going lol. Good post, thanks for the info guys.
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  • Profile picture of the author 2ndopkate
    This is really disturbing. I loved the support at Hostgator. Never was let down with any crappy answers or support. However, I had one customer using Fatcow and that was the worst support team on earth. That was what convinced me to stick with writing content and dropping any visions of web hosting for clients. If they wanted to use something other than Hostgator, I wasn't in the game. Now...Hostgator may soon be off my list. This news does not make my day.
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  • Profile picture of the author thebarberbuzz
    Oh man. Hostgator has been awesome. I really hope they dont screw it up.
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  • Profile picture of the author Techology
    I use an incredibly expensive managed dedicated server for part of what I do, but nothing compares to the simplicity I have had using Hostgator, so I hope too the service remains as it is.
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  • Profile picture of the author Juan Jose
    Brace yourselves, HostGator is going to change their Policies.
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  • Profile picture of the author Defacto
    I am already looking for "possible" alternatives to reseller hosting. I keep backups for my clients so at least I can move them if necessary. But I am with iamnameless, I am hoping the new company does snot suck too badly...
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  • Profile picture of the author ZNICK
    If I were you I'd find another host. I saw easy money selling Hostgator and of close to 20 accounts I signed up they found a way NOT to pay me on EVERY SINGLE ONE of them.

    Google "Hostgator affiliates not getting paid" or somehting similar... you'll see what I mean.

    I love them as a provider, but they suck as an affiliate program.

    Z
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    • Profile picture of the author Defacto
      Originally Posted by ZNICK View Post

      If I were you I'd find another host. I saw easy money selling Hostgator and of close to 20 accounts I signed up they found a way NOT to pay me on EVERY SINGLE ONE of them.

      Google "Hostgator affiliates not getting paid" or somehting similar... you'll see what I mean.

      I love them as a provider, but they suck as an affiliate program.

      Z
      I have also had similar experiences with the affiliate program but that was before they were sold. But as a reseller I get the money paid directly to me and "so far" the service has been good.
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      • Profile picture of the author nexxterra
        The takeover of Hostgator will be full of problems...
        First, Hostgator was build and run with the express purpose of rapid growth to either offer an IPO or a sale. This means the business was NOT run to make top dollar, but for growth.
        The new company EIG has their own data centers, HG rents from the planet, why pay rent when you own?
        EIG has a support staff network, some HG workers will be redundant.
        HGs affiliate system gives away a disproportionate amount of the hosting fees, this will change.
        EIG is in it to make a profit, trimming the "fat" is very much necessary with Hostgator... how fast they do it will determine how much it hurts.
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  • Profile picture of the author Steve Wells
    Believe it or not, peoples fears have a HUGE impact on the stock market because they make rash decisions out of their fears, doubts and speculations.

    Fears and speculations can have an negative effect on Hostgator.

    What you fear the most you may bring upon yourself.
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    • Profile picture of the author meganerd
      I am a long term HostGator customer. I do not like they are being sold but I plan to stay. However, I am backing up my files as we speak.
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      • Profile picture of the author Mike Roncone
        I've also been a long term-time customer of hostgator. In fact, it's the only host that I ever recommend to people.

        Hopefully the sale won't result in a degradation of service, both on the technical and the service side. I'll definitely update here if I notice a change in service quality.

        Best,
        -Mike
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        Founder & Web Strategist at Grae Web Strategies

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  • Profile picture of the author lexenz
    wow, big outage on hostgator today, they seemed so reliable in the past, now i think i'll be looking for a new host for my client websites
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    • Profile picture of the author kemdev
      HostMonster is having problems now, too. To my understanding they're both owned by the same parent company and now... EIG?
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  • Profile picture of the author SümerTech
    I have been a hostgator customer for the past 3 years and this news is alarming. I really hope they don't change their policies, but if they do there are always plenty of other options out there that offer a similar service.
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