Need help with my script and CLOSING..fedup
I used the "unsure method" by Jason K which worked quite well.
"Morning my name is X and I'm calling from Y, I would like to speak to the one managing your website, but i'm not too sure what do I look for, how you help me with that"
Even though I didn't get past the gatekeeper who ask me what's it about, my following statement below usually do:
"I found your company on ____ (directory site) and came across your website. It looks really outdated and I'm not sure if that's what you'll like to portray to your potential clients?"
After speaking to the person IC (or person i thought was IC),
"Hi X, will this be a bad time to call?" (Thanks to a warrior for this, worked relatively well)
"My name is X and I'm calling from Y. I found your company on ____ (directory site) and came across your website. It looks really outdated and is that what you'll like to portray to your potential clients?"
"What we do is we can redesign and revamp your website to portray a more professional image of your business to your clients".
1. Im not interested.
2. ..small talk in between..trying to fish out buying signals..
(Finding a flaw here, i'm not sure how do I direct them to the close)
"We will do a complete redesign from scratch in accordance to your requirements and we'll even transfer everything from your old website to the new one for free. We charge at $XXX and we can help maintain your site at $49 per month, first month free of charge"
1. Would you like to get started today (0% success so far)
2. Can you tell me what sort of ideas you'd like for your new design, layout..colors..? (Usually a blow off from here ending with "i dont know, how about next time")
3. ???
If they ask for a portfolio, I followed Jason's advice here which worked well.
However when it reaches to the closing, i stumble all over the place. I have absolutely no idea what to do. My payment solution is getting them to click on the paypal link in the email i sent them or pay via bank transfer. They need to be at the computer.
After recording their ideas and concepts, I have no idea how do I convert to the closing portion. Even if I got lucky and start talking about the prices, whenever they hear "pay", it seems like they all defensive and start to "how about next time","i need to talk with the director" etc.
I haven't made a dam sale and I'm not giving up yet, more numbers to call but I'm feeling what I'm saying is wrong and need assistance in transitioning to close smoothly.. ABC right..
A lot of setbacks where i totally BLEW OFF 2 clients where this guy was already ready to pay and wanted to see a portfolio of what I did previously with his niche and I was unable to show him and stuttered a bit and led to a "sorry not interested" that's when I literally banged my head...
Absolutely HATE doing this but just sticking with it hoping it works. Sometimes gets so confused in life to what to do if this doesn't work out which stresses me out. I wasn't a born closer, but that will not stop me from not trying to improve. Thanks guys.
>> For Agency Founders: The Fast Shortcut To Selling SEO, Leadgen, Webdesign & Other Services
>> For Agency Founders: The Fast Shortcut To Selling SEO, Leadgen, Webdesign & Other Services
âThe only thing standing between you and your goal is the bullshit story you keep telling yourself as to why you can't achieve it.â ― Jordan Belfort