Do you have CPA clients?

7 replies
We're working on a new service to offer CPAs.
To those of you who have CPA clients, can you tell me - do clients tend to stay with a single CPA for long periods of time (5, 10 , 20 years, etc.) or is customer turn over higher than I think?
#clients #cpa
  • Profile picture of the author Kung Fu Backlinks
    I have a single CPA client, and he seems to have had clients for a long time. His client base is made up of high-paid professionals and business owners. I would imagine this would be true with any CPA that is good...

    CPAs are a great source of business, by the way... great source for referrals You really only need 1or 2 CPAs to grow a nice sized business.
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    • Profile picture of the author James Foster
      Originally Posted by Kung Fu Backlinks View Post

      I have a single CPA client, and he seems to have had clients for a long time. His client base is made up of high-paid professionals and business owners. I would imagine this would be true with any CPA that is good...

      CPAs are a great source of business, by the way... great source for referrals You really only need 1or 2 CPAs to grow a nice sized business.
      You're totally right Kung Fu... I'm surprised how few people have realized that.
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      • Profile picture of the author SirThomas
        Originally Posted by James Foster View Post

        You're totally right Kung Fu... I'm surprised how few people have realized that.
        Many people have realized that. They are just not willing to talk about it openly...


        And yes, CPAs tend to maintain their clients for a long time, that's why it's so easy to sell them on the lifetime-value of a customer. They know their math very well and all of them WILL sell their business at some time in the future.

        Thomas
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  • Profile picture of the author maverick8
    I work with 5 CPA's they are good to work with. But are extremely tight with money. And ask for details about everything.

    You have to set clear and precise goals and set clear expectations as well.

    CPA's want more business based clients as they are worth more money. They can cross sell their other financial services to business owners to gain even more money from the one client.

    As most business fail the average business clients stays with a CPA for about 3 to 6 years from what my clients say. 80% of businesses don't last 5 years, and roughly 80% of the 20% left wont last the next 5 years.

    Single tax returns are not something CPA's want a great deal of. They are profitable for them but its a small amount of income that is once a year, and often the person is worried about price rather than the service.
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    • Profile picture of the author SirThomas
      Originally Posted by maverick8 View Post

      As most business fail the average business clients stays with a CPA for about 3 to 6 years from what my clients say. 80% of businesses don't last 5 years, and roughly 80% of the 20% left wont last the next 5 years.
      That's very true. Most of businesses fail, but on a bright side, most of the people who close one business, soon open another one. Serial entrepreneurs...


      Thomas
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  • Profile picture of the author Kung Fu Backlinks
    In my limited experience, CPAs have busy times and not-so-busy times... if you can talk to a CPA about filling their downtime with bookkeeping / payroll gigs, it will show you understand their business. Not all CPAs want it, but talk their language so they trust you.
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  • Profile picture of the author marketwarrior06
    Banned
    Its a tough question because people will never stuck in one company for a long time.
    Its obvious.
    Instead of thinking about that I think its better to try to keep the members to your company is better. Keep them active in your CPA company. that's enough I think.
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