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Haaaaa! Undercover Boss show - Cold calling!

by John Durham
14 replies
I am watching "Undercover Boss" on TV.

The owner of one of the largest hotel chains in the world is going undercover to work in different positions at his company to find out what people do...

So he comes into one as a " Corporate Sales Rep"... The sales manager asks . do you have any sales experience?

He says "not really" , so the guys says "Alright we are going to do some cold calling"... so he hands the corporations ceo a cold list and this guy makes a cold call...Off a "Script", and gets rejected, and the sales manager says "That was actually a pretty good call", and the owner of this large corporation says "That was a good call? I just got rejected"

...and the guy replies what?

He says, "no you are doing good, it takes about a hundred calls to get a lead..."

I love that! lol

Its just what we teach here, and now seeing it confirmed on national television... A major corporate giant, going undercover into his own company, and the first thing he is asked to do is cold calling large corps trying to sell them hotel discounts is a "corporate sales person".with a :"script" lol.

Another cool thing is that he really respects the sales manager for what he does.
#boss #calling #cold #haaaaa #show #undercover
  • Profile picture of the author Jon Martin
    I saw this episode too! Chuckled at that part! haha
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    "Be the hero of your own movie."
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  • Profile picture of the author John Durham
    I love it Jon, it just proves that everything we say is "how its done". I dont need it proven to me., but alot of people say it doesnt work, and they just refuse to play by successes rules but- "Thats how its done."

    Edit:

    OMG you have to fight back the tears on this show when you see how these people are moved by the breaks he gives them at the end.The human kindness.
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  • Profile picture of the author cash89
    What was the name of the business? I want to look the video up.
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  • Profile picture of the author John Durham
    @cash
    "choice hotels"
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  • Profile picture of the author Abul-Hussain
    Here's the link for the segment:

    UB US S02E01 - Choice Hotels - Part 2/4 - YouTube

    Abul
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    Author | Speaker | Digital Marketing Coach

    I help ordinary people achieve extraordinary results online. Get in touch to see how we can help you build a 6 figure business.
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  • Profile picture of the author kenmichaels
    All that money and they train individually in a QUIET office setting?

    and no predictive dialer....

    just goes to show, even if your a major player in your industry and have tons of money,
    you can still be an amateur when it comes to sales.
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    Selling Ain't for Sissies!
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  • Profile picture of the author stone2010
    It's a great show, I know the episode you are talking about that sales guy that was teaching the CEO definitely had the attitude and confidence for cold calling. A lot of people wish they had that touch to go about Cold Calling.
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  • Profile picture of the author GforceSage
    Undercover Boss has a predictable flow to it now. The boss spends the day with some of his employees who are usually being paid a very low wage. The boss then hears a sad story of how they are struggling to get by with their low pay and tears flow. At the end of the show, the boss does something nice for the featured employees and looks like a hero in an attempt to have the last impression of the business be a giving one. As for the numerous other employees being run ragged for a paltry wage and their problems? SHHHHH, boss man doesn't want to hear about em'. He isn't going to help everybody. Just those on camera.
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    • Profile picture of the author iAmNameLess
      Originally Posted by GforceSage View Post

      Undercover Boss has a predictable flow to it now. The boss spends the day with some of his employees who are usually being paid a very low wage. The boss then hears a sad story of how they are struggling to get by with their low pay and tears flow. At the end of the show, the boss does something nice for the featured employees and looks like a hero in an attempt to have the last impression of the business be a giving one. As for the numerous other employees being run ragged for a paltry wage and their problems? SHHHHH, boss man doesn't want to hear about em'. He isn't going to help everybody. Just those on camera.
      He's helping them all by employing them.

      I think this post wasn't so much about the show itself, but proof for those feeling iffy about cold calling.
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      • Profile picture of the author John Durham
        Originally Posted by iAmNameLess View Post

        He's helping them all by employing them.
        This is the line I thanked you for. Being an opportunity creator is being an contributor to life... Even if your model affords you to only create small opportunities, they are meaningful to the people who need them.

        Originally Posted by misterme View Post

        What I found unbelievable was their phone script. "We are interested in finding out whether or not you guys have any lodging needs we can help you with?"

        Just begging for a "no."
        Yeah, I noticed that too. After cleaning out toilets that boss was bound to look at a day with ANY sales manager with a degree of appreciation.
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  • Profile picture of the author misterme
    What I found unbelievable was their phone script. "We are interested in finding out whether or not you guys have any lodging needs we can help you with?"

    Just begging for a "no."
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  • Profile picture of the author Aaron Doud
    Sometimes the "No" question works.

    Like the classic one for door to door insurance. It's about qualifying them out and getting to the customers you can help. If 99/100 are going to say no the argument can be made that you need to make them say no fast and move on to the next. It's one school of thought.
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    Aaron Doud - Sales & Success
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  • Profile picture of the author azurews
    I love the part where he got stuck in the elevator. He should have got out his cell phone and started cold calling while waiting for a rescue!
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