Video Directory for Local Small Businesses - A Business in the Making

21 replies
Hey guys, Red Kaiser here. I've been a long time lurker of this place and I've greatly enjoyed and absorbed all the information I could from this sub-forum alone. Truth be told I haven't implemented everything that I've learned, yet. However I wanted to go ahead with this particular project because I thought it could bring me consistent, fast money.

The plan is to sell online directory listings (I just finished my online business directory website, and have 3 complementary listings already). Aside from the regular business information each listing will also come with 5 updated images of inside and outside the business (including the main picture which displays the front sign of the place). This process automatically makes it different most common directories because of the visual appeal and the updated nature of the listings.

To make things more appealing for the businesses and visitors each listing will come with a promotional video. A quick HD animoto video, nothing fancy. A video helps convert better than text and images, helping turn visitors into clients. You don't have to stop there, you can also upsell more videos down the line to each business owner in the listing by telling them that a diverse group of videos in each listing helps it stand out from others. You can use templates from videohive itself and charge a higher premium for that particular video.

Here's where I'm having trouble; the pitch, the delivery......and pricing. Personally I couldn't care less if I sold each listing for $30 right now (not per month or per year, just to get in), as long as I was selling the listings at a good pace.

(Long story short I've been developing this plan for a while but unfortunately I've been forced into a situation where I need money now. So while I wanted to charge a yearly fee, in my opinion buying a listing that will never be removed SEEMS like an easier sell in the beginning)

Problem with charging $30 I'm afraid is/was the perceived value. When I walked up to businesses some didn't want the service because they either thought it was too good to be true, thought I was using the directory as an excuse just to get money or "the owner isn't here".

A second try at getting businesses on the video directory involved me selling the listings for $97 (for now, though I'm sure you guys have more insightful opinions on this matter). When I tried cold calls with this pricing I ran into similar issues as walk-ins, "SOUNDS GREAT! let me call you back!" without them returning the calls, "let me think about it", "the owner is busy, I'll tell him to call you back", and so on.

Keep in mind that I currently live in a low-income neighborhood and I've beed targeting businesses in this area due to the short walking distance of each one. I'm currently having second doubts about my service, but at the same time I'm still convinced I need to work on my pitch and delivery, as well as establish a great pricing model.

The last thing I want to try before returning to cold walk-ins and cold calls is craigslist. But then I need figure out if hiring a good copywriter to make a couple of ads and someone to continually post ads on craigslist, split test the ads and go from there is worth it. Or until I have enough for a decent copywriter I need to figure out a way to promote the video directory on craigslist and figure out where to post, and when.

I'm sorry if this feels like a journal entry, I'm just kind of discouraged by my efforts today. I'm going for another round of walk-ins tomorrow though.

You guys are welcomed to give this a try, as well as giving your input on this idea/method. Basically I want to encourage discussion on this business model.
#business #businesses #directory #local #making #small #video
  • video sounds good!

    how are you really, really handling the "call me back"

    because if you're backing down your telling them your not a biz. man and what you have is not worth it.

    call me back -

    are you serious about a new innovative way to help your business OR are you just being polite.
    give me 2 minutes or lets set a time.
    because this can do this, this, and that for you. so lets talk now real quick so my time or yours isn't wasted .....


    don't let anyone get away with that "blow off"


    tell them "to show what we can do,and get our foot in the door... only 30.00!

    never say die keep going.

    p.s. - look up the thread :

    http://www.warriorforum.com/offline-...ml#post7050616
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    • Profile picture of the author Red Kaiser
      Originally Posted by kirbymarketingconcierge View Post

      video sounds good!

      how are you really, really handling the "call me back"

      because if you're backing down your telling them your not a biz. man and what you have is not worth it.

      call me back -

      are you serious about a new innovative way to help your business OR are you just being polite.
      give me 2 minutes or lets set a time.
      because this can do this, this, and that for you. so lets talk now real quick so my time or yours isn't wasted .....


      don't let anyone get away with that "blow off"


      tell them "to show what we can do,and get our foot in the door... only 30.00!

      never say die keep going.

      IMO
      That's true. I'm new to cold calling, but my situation forced my courage to shine through. I'll keep what you're saying in mind though, it was essentially a blow off.

      Thanks for the tip.
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      • Originally Posted by Red Kaiser View Post

        That's true. I'm new to cold calling, but my situation forced my courage to shine through. I'll keep what you're saying in mind though, it was essentially a blow off.

        Thanks for the tip.
        you can do it. i can.

        and your better than me.

        don't stop, believe, get mad in a good way, and ASK for the Biz.
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    • Profile picture of the author Irish Intuition
      Why would I want my business in your directory? What will
      it do to help make my life easier or better?

      I'd like that answered as if you were face to face with a business
      owner.

      The better your answer, the more you can charge and more clients
      you will get. You must interest me, then get me to believe what you're
      saying is true.
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      • Profile picture of the author Red Kaiser
        Originally Posted by Irish Intuition View Post

        Why would I want my business in your directory? What will
        it do to help make my life easier or better?

        I'd like that answered as if you were face to face with a business
        owner.

        The better your answer, the more you can charge and more clients
        you will get. You must interest me, then get me to believe what you're
        saying is true.
        I feel something that can help me out is if I print out and laminate a comparison sheet showing my main competition: yellow books, local leading newspaper directory that charges at least $400 for 10 weekdays, $360 for one weekend, and angies list (a site that requires membership, which may be a turnoff for many visitors)

        If after showing them the comparison sheet, how cost effective my site is to advertise and a promotional video that showcases the services they provide doesn't convince them then I should just move on to a different business and go from there I believe.
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  • Profile picture of the author Aaron Doud
    Let me help you on what the other side (those you are pitching need to hear and wonder).

    1. How will this bring me more business? They know there is traffic on youtube but even if you were selling videos to post on there they might wonder how it will bring business. Your directory as far as they are concerned doesn't exist.

    2. What kind of userbase do you have? They assume it isn't worth their time. Are they wrong? If they are not wrong you need to get users there or at least show how the directory will help them. If it is some random video on some random site that no one visits why would they want to be there for free, let alone pay to be there.

    So if you want to sell these you have to sell the benefit. And right now I'm not sure you know what the benefit is. I mean besides "businesses will pay me so I have money."

    Also if you can find value raise the price. $97/yr is too cheap for a business to see value. Nothing lower than $297 a year IMO. Offer 3 tiers.
    $249 Basic directory with 5 photos
    $349 (on sale $297) Basic Video Directory with 10 pictures and one video and map
    $499 Premium Video directory with 2 Videos and 25 pictures and map

    You will get everyone to buy the $297 or $499 with the vast majority on the $297
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    • Profile picture of the author Red Kaiser
      Originally Posted by kirbymarketingconcierge View Post

      you can do it. i can.

      and your better than me.

      don't stop, believe, get mad in a good way, and ASK for the Biz.
      Thanks for the words dude. Appreciate them,

      Originally Posted by Aaron Doud View Post

      Let me help you on what the other side (those you are pitching need to hear and wonder).

      1. How will this bring me more business? They know there is traffic on youtube but even if you were selling videos to post on there they might wonder how it will bring business. Your directory as far as they are concerned doesn't exist.

      2. What kind of userbase do you have? They assume it isn't worth their time. Are they wrong? If they are not wrong you need to get users there or at least show how the directory will help them. If it is some random video on some random site that no one visits why would they want to be there for free, let alone pay to be there.

      So if you want to sell these you have to sell the benefit. And right now I'm not sure you know what the benefit is. I mean besides "businesses will pay me so I have money."

      Also if you can find value raise the price. $97/yr is too cheap for a business to see value. Nothing lower than $297 a year IMO. Offer 3 tiers.
      $249 Basic directory with 5 photos
      $349 (on sale $297) Basic Video Directory with 10 pictures and one video and map
      $499 Premium Video directory with 2 Videos and 25 pictures and map

      You will get everyone to buy the $297 or $499 with the vast majority on the $297
      You definitely bring up valid questions/concerns. Because most of these businesses don't even have a website, nor bother with any online presence, they're missing out on a market share of their business to their competitors online. And what I'm essentially doing is providing at least SOME kind of online presence so when someone looks for local businesses online, at the very least they can be an option for the visitor.

      I really need to work on showing them the value of the directory, which is an area I need to work on. I feel that's the main reason why I was hung up on when I mentioned the $299 per year pricing a month ago, because I couldn't justify the value.

      Thanks.
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  • Profile picture of the author Aaron Doud
    Here is one of my big tips from the other side.

    I DON'T CARE HOW MUCH YOU COST COMPARED TO OTHER MARKETING METHODS!!!!

    I'm not going to drop yellow pages to put myself in your directory. I'm not going to stop direct mailing. I'm not going to stop putting ads on TV and in the paper. If all those work I see the value in them. And each one of them had a salesperson who got us to give it a try by showing me in my mind's eye the value.

    Comparing yourself to those can only hurt yourself.

    "Wow he's charging $297 for a year and yellow pages only charges me $499. I don't think he's worth over half of what the yellow pages ask. Not worth the risk" - Potential Client thought bubble.
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    • looking into "adwords on you tube" google service. maybe this could be added???
      seperate / differentiate from yp's, etc..,

      as Aaron states.
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      • Profile picture of the author Red Kaiser
        Originally Posted by Aaron Doud View Post

        Here is one of my big tips from the other side.

        I DON'T CARE HOW MUCH YOU COST COMPARED TO OTHER MARKETING METHODS!!!!

        I'm not going to drop yellow pages to put myself in your directory. I'm not going to stop direct mailing. I'm not going to stop putting ads on TV and in the paper. If all those work I see the value in them. And each one of them had a salesperson who got us to give it a try by showing me in my mind's eye the value.

        Comparing yourself to those can only hurt yourself.

        "Wow he's charging $297 for a year and yellow pages only charges me $499. I don't think he's worth over half of what the yellow pages ask. Not worth the risk" - Potential Client thought bubble.
        Originally Posted by Irish Intuition View Post

        This is exactly right. If you walk in talking about 'i'm cheaper' instead of reasons
        they would want to be listed at all, you're dead.

        Forget those other listing services. Most businesses are in several so that
        is not a motivator. Focus instead on why be in yours. Will it get me more
        exposure to potential customers? Why should I be a part of it?

        FORGET PRICING talk until you figure out the rest. Build up all the benefits
        of being a part of it, then drop a 'and it costs less than night out at the movies
        for you and your girl'. Apples to oranges instead of direct comparisons
        Fair enough. I admit that I need to work on the benefits of the directory. Do you guys have any tips on what I should focus on? For me it was this,

        Problem: A LOT of local businesses in my area don't have a website. Whether they don't want to spend money on one, don't see the value of them and find it a headache to deal with that aspect of advertising. Basically they still find the internet intimidating. Because of this they have NO online presence, which in my opinion is costing them sales.

        Solution: Because a lot of these businesses don't want a website, but probably wouldn't mind SOME online presence I wanted to present them the opportunity to advertise their business online on my video directory, where people will see their business information, what their business looks like from inside and out, and display a promotional video that helps showcase their services.

        If you guys think I can work/improve on something I typed here, please help me out.
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      • Profile picture of the author Red Kaiser
        Originally Posted by kirbymarketingconcierge View Post

        looking into "adwords on you tube" google service. maybe this could be added???
        seperate / differentiate from yp's, etc..,

        as Aaron states.
        That can probably work as an upsell, definitely an option I can leave on the table.
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        • Originally Posted by Red Kaiser View Post

          That can probably work as an upsell, definitely an option I can leave on the table.
          if your having a challenge because your new. get a low cost entry, then do an upsell.

          or go as others state, with better price and have a scripted drop close.

          sell the way you would buy it. you'll make money and feel good. IMO
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          • Profile picture of the author Red Kaiser
            Originally Posted by kirbymarketingconcierge View Post

            if your having a challenge because your new. get a low cost entry, then do an upsell.

            or go as others state, with better price and have a scripted drop close.

            sell the way you would buy it. you'll make money and feel good. IMO
            That was my plan, charging a small amount to get my foot in the door so I can then try to upsell Local SEO/Video SEO/SMS/Premium Videos and so on.

            But I could also sense Aaron telling me if I wanted to create my own business, or my own job (I've read his posts before, haha) which is a legitimate point itself.
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    • Profile picture of the author Irish Intuition
      Originally Posted by Aaron Doud View Post

      Here is one of my big tips from the other side.

      I DON'T CARE HOW MUCH YOU COST COMPARED TO OTHER MARKETING METHODS!!!!

      I'm not going to drop yellow pages to put myself in your directory. I'm not going to stop direct mailing. I'm not going to stop putting ads on TV and in the paper. If all those work I see the value in them. And each one of them had a salesperson who got us to give it a try by showing me in my mind's eye the value.

      Comparing yourself to those can only hurt yourself.

      "Wow he's charging $297 for a year and yellow pages only charges me $499. I don't think he's worth over half of what the yellow pages ask. Not worth the risk" - Potential Client thought bubble.
      This is exactly right. If you walk in talking about 'i'm cheaper' instead of reasons
      they would want to be listed at all, you're dead.

      Forget those other listing services. Most businesses are in several so that
      is not a motivator. Focus instead on why be in yours. Will it get me more
      exposure to potential customers? Why should I be a part of it?

      FORGET PRICING talk until you figure out the rest. Build up all the benefits
      of being a part of it, then drop a 'and it costs less than night out at the movies
      for you and your girl'. Apples to oranges instead of direct comparisons
      Signature




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  • Profile picture of the author Aaron Doud
    If they are afraid of the internet you need to become their "internet guy"

    So when they get cold calls they say "I got a guy that handles that"

    And to be that you need t sell them on the first service by showing value and then exceed their expectations.
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    • Profile picture of the author Red Kaiser
      Originally Posted by Aaron Doud View Post

      If they are afraid of the internet you need to become their "internet guy"

      So when they get cold calls they say "I got a guy that handles that"

      And to be that you need t sell them on the first service by showing value and then exceed their expectations.
      If you were in my position would you continue working on this idea, or would you go straight into offering websites for businesses and outsourcing the work to members of the WF here?

      Aside from what I mentioned here already I can't think of anything else that can add value. I can optimize the videos with title tags, video description, category listing, keyword tags, subtitles and captions. Upload the videos to 7 other video sites. Create a call to action in the video as well as appropriate annotations.

      That's about it though. Unless I'm missing something.
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  • Profile picture of the author Baadier Sydow
    Out of interest and on a slightly different tangent to what the rest of the guys are saying. What are you using to run the directory? Are you using the recent directories WSO by JoshP?
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    • Profile picture of the author dunkinbbb
      Hey Red,

      You might consider altering your business plan.

      You could pitch "videos as being the new websites" for those prospects that don't already have websites.

      Think about selling them the videos and then ranking the individual video on page one for local search terms - preferably long tail keywords. If you develop 3 keywords with the business owner, good chance you can rank on page 1 for at least one.

      The directory seems like an unnecessary middle step that doesn't add value. And the directory is going to be considerably harder to rank than a youtube video. Not well ranked = no views = no value to business.

      Ultimately, your prospect wants new customers.

      You can't get him new customers unless you can close the sale yourself.

      So, the next best thing is "qualified leads"

      Qualified leads, in this context, really means self qualified by keyword search and action - making the phone call.

      If you make a clean professional video - with a strong call to action - preferably with a "special offer" - you can generate some calls pretty quickly.

      You can tell the business owner the special offer drives the calls - and also allows for tracking of the results, which it does.

      To get started, you can use the "razor and blades" model - get the video up for cheap - $50 - $99 or so, and then charge monthly for the ranking.

      Nothing to any business owner who is actually getting qualified leads.

      Once you get out of your current financial situation, you can raise your price, as the value you are generating is real.

      The business owner sees the immediate result - page one ranking - with their own eyes - and hopefully, if the offer is good, generates calls, which more than pay for the monthly ranking.

      HTH - Good Luck,

      Bill
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      • Profile picture of the author Red Kaiser
        Originally Posted by dunkinbbb View Post

        Hey Red,

        You might consider altering your business plan.

        You could pitch "videos as being the new websites" for those prospects that don't already have websites.

        Think about selling them the videos and then ranking the individual video on page one for local search terms - preferably long tail keywords. If you develop 3 keywords with the business owner, good chance you can rank on page 1 for at least one.

        The directory seems like an unnecessary middle step that doesn't add value. And the directory is going to be considerably harder to rank than a youtube video. Not well ranked = no views = no value to business.

        Ultimately, your prospect wants new customers.

        You can't get him new customers unless you can close the sale yourself.

        So, the next best thing is "qualified leads"

        Qualified leads, in this context, really means self qualified by keyword search and action - making the phone call.

        If you make a clean professional video - with a strong call to action - preferably with a "special offer" - you can generate some calls pretty quickly.

        You can tell the business owner the special offer drives the calls - and also allows for tracking of the results, which it does.

        To get started, you can use the "razor and blades" model - get the video up for cheap - $50 - $99 or so, and then charge monthly for the ranking.

        Nothing to any business owner who is actually getting qualified leads.

        Once you get out of your current financial situation, you can raise your price, as the value you are generating is real.

        The business owner sees the immediate result - page one ranking - with their own eyes - and hopefully, if the offer is good, generates calls, which more than pay for the monthly ranking.

        HTH - Good Luck,

        Bill
        Thanks for your advice. You're right that I need to change something quick to get out of my situation and this seems like a good remedy. I'll try this today with the walk-ins and post the results tonight.
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        • Profile picture of the author dunkinbbb
          You're welcome

          What I wouold do is have a "demo" already posted on youtube - or some workaround - and either come in with a tablet/notebook (if you have one available) and show it - or, if not, have the youtube url clearly printed on a card - so that the prospect can see what you are talking about real time.

          I also think there is no harm, when you are getting started, in showing the prospect what's possible - by keying in Google some keywords that you know will produce a video high up in the rankings - i.e., emergency plumber yourcity, as long as you don't claim they are your videos, but merely proof of concept.

          Talk to enough people with a good offer - and you will make sales.

          Also, check out Henry's excellent threads -
          http://www.warriorforum.com/offline-...st-5-days.html

          http://www.warriorforum.com/offline-...ml#post7060748

          Bill
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