the review is actually a former client suing them & the court records r being displayed high on the google search results.
since this type of business is not the kind you call previous clients & ask for a positive review & since in my country we dont have Yelp or using G+
i'm finding it hard to give my client a real answer that will take care of their needs.
anyone here has been practicing rep. mng. before in this line of work?
any real advice that comes from personal experience will be greatly appreciated