Having trouble selling premium listings in your local directory?

13 replies
I've sold tons of premium listings in directory sites (cold calling).

If anyone's having problems with this. I'd be happy to help you out.

Ask your question here in the thread and I'll do my best to answer.

Maybe other warriors who's done this can chip in as well.
#directory #listings #local #premium #selling #trouble
  • Profile picture of the author epark732
    What did you do that was so successful?
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  • Profile picture of the author pmarketing
    Kristopher, would you suggest higher prices/month for premium listing with lower number of listings or go for the lower price and higher number of listings? And what is the suggested price? Monthly vs annual - what is your advice?
    How would you sell listings for a brand new (1-3 month old) directory? Business owners are asking "how long you are in business"?... eeeehh... 3 months... " call me in 3 years"
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  • Profile picture of the author John Durham
    Cool Kristopher. Now I dont feel so alone. Looking forward to reading your experience.

    @ Pm

    Some sites for attorneys and such charge up to $1,000 per month, and others charge $19.00 per month.

    Making 10k per month on residual for taking the time out of your life to land 10 clients doesnt sound bad.

    Whether you go for volume or high prices, either will work. Its mostly about your "selling" ability and/or process, in my experience. The business model is one thing, but the very most important thing, the thing that separates it from a mere hobby, is your willingness to learn how to sell.

    It always comes down to that.

    There alot of business models that work like a clock, but the people trying them havent developed as sales people, so it seems they dont work to those people.
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    • Profile picture of the author pmarketing
      Thank you, John.

      The way I see it is that a $1000 monthly fee has to be somehow justified, while lower fees are often missed in a credit card statement, and even if the directory listing does not bring results, people tend to just let it go and do not bother calling to cancel or worse yet - charge-back the fee. Please correct me if I am wrong.

      I am starting a yellow pages directory, first thought to go nationwide, but I see that local directory will be much easier to sell. Everything is set up (domain, website, hosting...), just need to start ....
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      • Profile picture of the author John Durham
        Originally Posted by pmarketing View Post

        Thank you, John.

        The way I see it is that a $1000 monthly fee has to be somehow justified, while lower fees are often missed in a credit card statement, and even if the directory listing does not bring results, people tend to just let it go and do not bother calling to cancel or worse yet - charge-back the fee. Please correct me if I am wrong.

        I am starting a yellow pages directory, first thought to go nationwide, but I see that local directory will be much easier to sell. Everything is set up (domain, website, hosting...), just need to start ....
        The best way to learn is to go to findlaw.com and find out how they justify it. Obviously justifying it is not an impossibility. On another note, this is factual; some people here charge 2k for the very same website template (5 page website) that I can get designed for $300. So truly alot of it has to do with selling and your ability and process.

        If you believe it requires heavy justification, you probably wont ask for it. However, the best way to find out how to sell for that much is to look at some real live site that do.

        I have never been one to ask alot, I always just try things on my own and figure it out step by step. Its always about determining where you want to go, then putting one foot in front of the other on the path that leads there.

        I have been out of offline for awhile, but I spent most of my career in it. This last couple of years has been primarily ONLINE, but I succeeded at that, building a list, building a forum...

        Basically, same process..., I looked at the way other successful people built lists and forums and it was right in front of me to see. I post in one (here) every day.

        I hope this doesnt come across as a cocky answer. It isnt meant that way. I guess asking Kristopher is your way of doing this, so you are doing the right thing.

        My answer may be superflous. Being that he isnt here at the moment though, I just thought I would add my two cents.

        -John
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        • Profile picture of the author pmarketing
          Originally Posted by John Durham View Post




          I hope this doesnt come across as a cocky answer...



          -John
          No, not at all.


          I've read your wso's - bower and business directory - and am building mys business based on the information I found in these wso's and your posts here on wf.

          John, let me ask you a question - so you are saying that selling 20 listings for $500/month will require less amount of time than selling 100 listings for $100/month, right?
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          • Profile picture of the author John Durham
            Originally Posted by pmarketing View Post

            No, not at all.


            I've read your wso's - bower and business directory - and am building mys business based on the information I found in these wso's and your posts here on wf.

            John, let me ask you a question - so you are saying that selling 20 listings for $500/month will require less amount of time than selling 100 listings for $100/month, right?
            It would be difficult to say which is easier for any individual, but both are equally reasonable. Honestly , most people have trouble asking for alot of money, so it would be easier for them to sell cheaper ones, but you could just as easily ask for $500 with a good pitch and list of benefits.

            Remember, people dont buy features they buy benefits.

            One guy might be better at selling the benefits of the exact same features that another guy has trouble expressing the benefits of. Selling benefits is simply "Building Value".

            I will give you a direct answer in a minute, but for now- Building Value is something you do in the emotions of your customers. Sometimes you can add 3 new features, but you dont build any value in the mind of the customer.

            If you are decent with your salesmanship though, you can build more value with less features. Its really about salesmanship. Then its also cool if , after you have sold them the value, when you can just throw an extra feature in or two, at the end of the close, to fend off potential post sale buyers remorse.

            Building value is explaining the benefits of a feature in a way that excites the prospect.

            For instance:

            Having just the web page without any extra seo or features at all has alot of value, IF YOU KNOW HOW TO BUILD IT BY EXPRESSING THE BENEFITS.

            So in this case (example) , just the page itself, with nothing else is the" feature":

            1: It can serve as an online brochure for your potential customers.
            2: It can be a place where customers can still buy your products even after your store hours are closed, that way you dont miss the customers that would maybe like to shop after hours.
            3: You can put it on all of your business cards along with your phone number.
            4: Instead of explaining your policies on the phone you can send people to your web page and it does all the work for you.
            5: You can be featured on a directory right next to your top competitors, without spending a fortune....and take advantage of some of their advertising budget, because they send people to the directory and many of those people look around while they are here at other businesses featured.
            6: You can use it in your offline advertising, and your yellow page ads to offer your customers even ONE more way to contact you for those who prefer the web over calling in.
            7: You will get some visitors from search engines who arent currently customers and tell them all about your store effortlessly, even without any outside advertising.
            8: You can back link it to any other sites you have increasing their authority...
            9: Customers can fill out your online questionnaire...
            10: You can list coupons, special and discounts on your page...and ask people to send them to others as well... thereby creating a little viral traffic with no effort.
            11: You can list your 800 number on it...
            12: Unlike yellow page ads , you can track and quantify your results.

            All that and more (if I had time to list) can be used to build the value of just a single feature...a basic web page in your directory with no frills...

            The idea is to have a couple of features and list all the benefits as opposed to listing a ton of features.

            Now add more features if you want: (Samples)

            Lets say your directory listing package includes a google places listing, a mobile version, seo, and live chat -

            Thats a good $500 per month package if you sell it right.

            Present it the same way, using benefits that build value. Again, a list of benefits builds even more value than a long list of features, but lets add a few:

            1: You can add live chat

            Value Building Benefits

            A:
            B:
            C:

            2: You can add a google places listing

            Value Building Benefits

            A:
            B:
            C:

            3: You can add a backlink package

            Value Building benefits

            A:
            B:
            C:

            4: You can add your own corporate email address instead of emailing from yahoo accounts...

            A:
            B:
            C:

            5: You can add your own forwarding .com domain

            Benefits

            A:
            B:
            C:

            6: You can add mobile version of site:

            A:
            B:
            C:

            Then after you have them excited about the benefits, say something like "We are even going to throw in $100 advertising voucher worth $100 of free google advertising for you, just for buying today!

            and thus put it over the top.

            So basically Pmarketing, its really all about how you sell and engage the customer.

            The "feature" is the Live chat function, and the benefits of that are what build value A,B,C.

            Features mean little, but benefits are the "Whats In It For Me?". Thats what turns the customer on.

            The better you can communicate those the better you can sell, and the more you can sell for.

            Price depends on what you have to work with that you can sell. How many benefits can you line out? How well can you communicate them?

            In any event, if you know how to sell, which you can learn here at WF, then either price is sellable, and it would certainly seem that selling them for higher is advantageous if you can build enough value in your presentation that it seems worth it to both you (because you have to be convinced to be convincing) and your customer.

            You convince YOURSELF, by selling your own person on how much benefit actually exists there that you might be taking for granted, and you sell the customer the same way.

            Surely you can see that for a person who doesnt have one, just a web page itself, without any frills can really benefit their business in at least ten different ways which I have lined out above. Even more if you think about it.

            Hope this helps, and thanks for the opportunity to help. It felt good to get some led out and answer a post or two.

            -John
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  • Profile picture of the author flnz400
    Kristoffer, how do you do it? Decoy pricing?

    What's the bait? More customers, exclusive listing over comps, etc..??
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  • Profile picture of the author SashaLee
    Hi there,

    John Durham just outlined your business, your sales pitch and your success strategy. You should give him a cut of profits! :-)

    Best,

    Sasha.
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    • Profile picture of the author pmarketing
      Printed John's post. Thanks, man
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  • Profile picture of the author John Durham
    @ Pm,

    No porb.

    It's a good basic lesson on selling value, of course the list could go on and on if you made an exercise of it, you could make a huge lists of values and benefits and features and have 100, then take your very strongest out of the whole group and really make a powerful presentation. You can see there is no shortage of value points to sell on, even when you are only thinking of them off the cuff as I did here.
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  • Profile picture of the author maricelu
    Great post John,
    We are going to start selling listings on the directory pretty soon and this thread is the deal. I do remember your previous threads on the directory site business model and I think I will get back on those to refresh my thoughts.

    Thanks
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