Clients Will Pay More For This...Apparantly

1 replies


Best,
Ewen
#clients #pay #thisapparantly
  • Profile picture of the author Mwind076
    What stood out to me (as a cold caller) "60 million hours a year wasted on hold with call centers." My first thought is the "Hello? pause...pause...Hello???...pause...'yes is Mr. Smith in?" The dialer issue...then there's the actual calling in to get help and getting the auto loop from hell.

    Personalization is best. Hire actual PEOPLE and put them on the phone!
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