how do you figure out somebody sucks at sales?

21 replies
What fo you think?

I'm just blunt, I just ask their employees how much they're making.

but are there more subtle ways?
#figure #sales #sucks
  • Profile picture of the author Claude Whitacre
    Originally Posted by socialentry View Post

    What fo you think?

    I'm just blunt, I just ask their employees how much they're making.

    but are there more subtle ways?
    If you're really good at selling, you'll pick up clues from them as they talk about their sales experience.

    Are you asking about hiring a salesperson? In person, or on the phone?
    Signature
    One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

    “Do not seek to follow in the footsteps of the wise; seek what they sought.” - Matsuo Basho
    {{ DiscussionBoard.errors[7934745].message }}
    • Profile picture of the author socialentry
      Both, but mainly on the phone.

      Not really in a hiring perspective, I talk to a lot of different salespeople, and of course everyone contradicts one another. I just want to know what to adopt and what to discard
      {{ DiscussionBoard.errors[7935060].message }}
      • Profile picture of the author Daniel LaRusso
        Originally Posted by socialentry View Post

        Both, but mainly on the phone.

        Not really in a hiring perspective, I talk to a lot of different salespeople, and of course everyone contradicts one another. I just want to know what to adopt and what to discard
        Why do you want to do that?
        Signature

        It is unwise to trust all you read on the internet.
        - Benjamin Franklin

        {{ DiscussionBoard.errors[7935190].message }}
        • Profile picture of the author socialentry
          Originally Posted by Daniel LaRusso View Post

          Why do you want to do that?
          I just want to get better...

          It's not that what I am doing doesn't work, it works but its not efficient enough for my situation.
          {{ DiscussionBoard.errors[7936057].message }}
          • Profile picture of the author bizgrower
            Originally Posted by socialentry View Post

            I just want to get better...

            It's not that what I am doing doesn't work, it works but its not efficient enough for my situation.
            What is your situation? Maybe you can get some specific input which will help.

            Dan
            Signature

            "If you think you're the smartest person in the room, then you're probably in the wrong room."

            {{ DiscussionBoard.errors[7936145].message }}
            • Profile picture of the author socialentry
              Originally Posted by bizgrower View Post

              What is your situation? Maybe you can get some specific input which will help.

              Dan
              I work with a brokerage firm as a junior.

              The way that the commission structure is set up , I have to come up with something better then their current strategy or else I'm toasted in a few months.

              I don't control much of the sales process, just the appointment setting, but I am going to make sure that part is sharpened like a razor blade.
              {{ DiscussionBoard.errors[7936296].message }}
              • Profile picture of the author bizgrower
                Originally Posted by socialentry View Post

                I work with a brokerage firm as a junior.

                The way that the commission structure is set up , I have to come up with something better then their current strategy or else I'm toasted in a few months.

                I don't control much of the sales process, just the appointment setting, but I am going to make sure that part is sharpened like a razor blade.
                Sorry it took a while to respond.

                It's good you realize that about the commission structure.
                You always have to come up with your own clients.
                My ex brother-in-law sold insurance and was given a base salary
                for the first two years. After that two years, he did not have enough
                of his own clients to make a living and was back to driving a truck.

                On the other hand, a former co-worker of mine became a very
                successful certified financial planner by getting her own clients
                and several followed her to her own practice.

                Given that you only control the appointment setting, I'd
                evaluate the company to make sure it is a place you can
                start a career and you are not being used as a lead
                generation vehicle for them. And be sure the commission
                structure is real - not just realistic looking enough to be a carrot.

                If it is a great place to start a career, then befriend the
                top guns and try to get under a wing - buy 'em lunch or drinks...
                There's always going to be what the company thinks will work
                and what will actually work for you.

                Also, do some professional networking in your field and learn
                the ropes that way as well. Maybe a better opportunity
                will arise as well.

                Best,
                Dan
                Signature

                "If you think you're the smartest person in the room, then you're probably in the wrong room."

                {{ DiscussionBoard.errors[7941101].message }}
      • Profile picture of the author Claude Whitacre
        Originally Posted by socialentry View Post

        Both, but mainly on the phone.

        Not really in a hiring perspective, I talk to a lot of different salespeople, and of course everyone contradicts one another. I just want to know what to adopt and what to discard

        I get it. Listen to people that are selling now. People that are the top in their company. Don't listen to people that used to sell, years ago.

        And read books written by top sales people. You'll see patterns emerge.
        look for inconsistencies in their speech. Like "I was number one for 5 years"

        And you asked why they quit, and they say "They fired me because I was too good".

        And top salespeople always take responsibility for their success and their failures. Losers always blame other people for their troubles.

        Truly great salespeople don't say bad things about their competition. At least, I've never seen it.
        Signature
        One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

        “Do not seek to follow in the footsteps of the wise; seek what they sought.” - Matsuo Basho
        {{ DiscussionBoard.errors[7935196].message }}
  • There are many different personality tests you may have employees take that specifically graph out traits which are both good and bad for sales. They can be issued as a 'fun work project' on the side for a few minutes, but would allow management to really dive in to see where or who they need to focus their coaching the most.

    Ever take a personality pre-test for an employer? If you failed, chances are you didn't receive a call back.
    Signature
    {{ DiscussionBoard.errors[7935338].message }}
  • Can the real "Good" sales people be hired? If they are good, they work for themselves IMO.?
    {{ DiscussionBoard.errors[7936180].message }}
    • Profile picture of the author Aaron Doud
      Originally Posted by HealthWebmasters Dave View Post

      Can the real "Good" sales people be hired? If they are good, they work for themselves IMO.?
      Good at sales doesn't mean good at managing a business.

      If you could make a few hundred as an employee would you risk going into business for yourself?
      {{ DiscussionBoard.errors[7936664].message }}
  • Profile picture of the author O0o0O
    I have trained many people in the field. The best way to find out if someone is good or bad at sales is to shadow them in the field. Hang around in the background as to not be too noticeable to the sales rep or customer and then figure out what he or she is doing right and doing wrong. This is the best way I know how to find out if someone is doing good or needs improvement in the field.
    {{ DiscussionBoard.errors[7936188].message }}
  • Profile picture of the author SashaLee
    HI there,

    I think the first tell-tale sign of whether they're any good is their desire to actually be in "sales". They'll talk about sales, closing, pipelines, percentages, bonuses, leads and their enthusiasm about these aspects of sales will show in their conversation, actions and results.

    Once they're willing to actually get some results, they have a basis for improvement and can be trained and consulted with.

    Chet Holmes (RIP) has a shortcut for this process:

    https://www.youtube.com/watch?v=7nYpVa54b3k

    All the best,

    Sasha
    {{ DiscussionBoard.errors[7936295].message }}
  • What I do is during the interview process is hand them a (Pencil) yes a pencil and ask them to give you 3 angles to sell it to you..if they sold you on that pencil "keep 'em".
    Signature
    WebDevelopmentGroup NYC & CA- Small Business Web Development, App Development, WordPress Development, Graphic Designs, Online Marketing, Local Marketing & more!. "Call us 1.800.219.1314 or message us!". Visit us today! "Now On Live Chat Mon-Fri.". www.WebDevelopmentGroup.org
    (Whitelable our Services)
    ===================================
    ==> #1 OFFLINE MARKETING FORUM ON THE WEB! <==
    www.OFFLINEMARKETINGFORUM.com
    (Register Now)
    {{ DiscussionBoard.errors[7936490].message }}
  • Profile picture of the author misterme
    So you want to know who in your workplace are the guys who know their stuff and who you ought to listen to? For starters, don't listen to the complainers.

    I think the really good salespeople are going to be the ones who don't engage in conversations with you. They're busy. They're there to make money so they're on the phone or with a customer or doing something.

    Of course they could be busy, working hard, but not make money. So if you don't know their numbers, this may be hard to tell. Maybe see who hates them. See who's jealous. Gauge it that way.

    If you're interviewing them, tell them you don't think they're quite cut out for sales. If they want to jump down your throat and tear your heart and liver out in response, hire them.
    {{ DiscussionBoard.errors[7936576].message }}
    • Profile picture of the author Claude Whitacre
      Originally Posted by misterme View Post

      So you want to know who in your workplace are the guys who know their stuff and who you ought to listen to? For starters, don't listen to the complainers.

      I think the really good salespeople are going to be the ones who don't engage in conversations with you. They're busy. They're there to make money so they're on the phone or with a customer or doing something.

      Of course they could be busy, working hard, but not make money. So if you don't know their numbers, this may be hard to tell. Maybe see who hates them. See who's jealous. Gauge it that way.

      If you're interviewing them, tell them you don't think they're quite cut out for sales. If they want to jump down your throat and tear your heart and liver out in response, hire them.
      Man....., I forgot about that. Yeah, the guy that most of the reps hate is usually the top producer. I found one of my best mentors by hearing 5 retailers in a row say that he was evil and to be avoided. So I knew he had to be either really really bad, or really really good. He was good.


      Yeah, and about the top salesperson owning the business? Not always. Selling, managing, and building a business are actually different skills.

      A few times, I've seen the top salesman be promoted to manager, and it was a disaster. Like adding a baby wolf to a litter of poodle puppies. They tended to kill the rest of the litter.
      Signature
      One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

      “Do not seek to follow in the footsteps of the wise; seek what they sought.” - Matsuo Basho
      {{ DiscussionBoard.errors[7938536].message }}
  • Profile picture of the author DaniMc
    There are different types of "Top" sales pros.

    If you are looking for someone who can deliver in a small business environment, you more than likely don't want to hire someone who was great in a corporate environment.

    The guys who kicked ass in large organizations, need that support structure to thrive. This is not a weakness in them, it is just how they have practiced and excelled. They do best when there is support structure, marketing collateral, a secretary to answer calls, a robust lead gen system, and other people who do all the work. They sell, they are excellent at it.

    In most smaller businesses, you are looking for someone who can do evangelistic sales. This person generates leads, takes part in account management, knows they don't have a robust organization behind them. They are "out there" in the wild, making it happen. They can function as a lone wolf and manage all aspects of the sales process. This person is a whole different creature than the corporate sales guy.

    I have never seen a small business hire in someone with large corporate experience and then make a ton of sales. Almost all sales in a small business are evangelistic. This is about passion and belief. This is about drive and control.

    You need to seek out people who are evangelists and learn to harness their energy.
    Signature
    Be kind, for everyone you meet is fighting a hard battle.
    {{ DiscussionBoard.errors[7938970].message }}
  • Profile picture of the author TeamBringIt
    You need proof. If someone claims to be great at sales, then ask for proof and validation. Simple as that, proof separates the BSers from the truthful ones...
    {{ DiscussionBoard.errors[7941245].message }}
  • Profile picture of the author PanteraIM
    Awesome responses in this thread.

    You will know as soon as he starts selling he will be the real deal.

    Look at his sales process, how much does he talk? Does he listen? How hungry is his attitude?

    Yeah.

    Most people that are in business these days don't have good sales skills per say.

    From a pure hunting perspective they really don't, it's a specialized skill.
    Signature

    you cant hold no groove if you ain't got no pocket.

    {{ DiscussionBoard.errors[7941266].message }}
  • Profile picture of the author betterwtveter
    I never went to school to learn how to sell, I did it from trial and error and still believe that I still have a lot to learn before I consider myself as a professional
    {{ DiscussionBoard.errors[7941825].message }}
  • Profile picture of the author Rearden
    Successful salespeople:

    Are rarely in the office, except to prospect over the phone or to turn in service agreements.

    Are always booked solid the following week.

    Don't screw around with shooting the shit.
    Signature
    David Duford -- Providing On-Going, Personalized Mentorship And Training From A Real Final Expense Producer To Agents New To The Final Expense Life Insurance Business.
    {{ DiscussionBoard.errors[7942094].message }}

Trending Topics