Expert Offliners Only-Quick Question

by Cay78
28 replies
Hey guys...I will make this quick. I have a couple videos ranking on Google Page 1 and are already getting some calls, etc.

I have been calling up local businesses asking them if they would be interested in a couple free leads. That's all I really say.

My approach is pretty straight forward. I typically like to give away a couple leads for free and then if they want to continue the calls, we discuss pricing options, etc.

Here's the problem. I can't even get a business to take the free leads! They either don't have interest or are too busy, etc.

I am looking for some suggestions or maybe a different approach on how to get these businesses interested. Or at the very least, let me GIVE THEM FREE LEADS!

Thanks in advance.

Ryan
#expert #offliners #onlyquick #question
  • Profile picture of the author tigerbait
    It's hard to give advice here without knowing the market. I'd say start with the smallest and/or the newest companies you can find... those who have been in business for the least amount of time.
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  • Profile picture of the author Cay78
    I should have mentioned it....it's in the dental niche. I know a lot of these practices are extremely busy, but there has to be people out there who need more business!
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  • Profile picture of the author MaxwellB
    Don't ask them. Give them the leads....send them the calls..and THEN call them to start the sale. It should be easier that way.

    Let them know somehow who you sent...whether it's by giving the persons name if you recorded the conversation (don't tell them you recorded it) or the phone number...and tell them how many you sent and when.

    I'm not going to tell you what to say to start the conversation you should be able to figure that out. But my main advice is to pick a prospect you want to work with and send them a few calls without asking and then call them.
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    • Profile picture of the author Cay78
      Originally Posted by MaxwellB View Post

      Don't ask them. Give them the leads....send them the calls..and THEN call them to start the sale. It should be easier that way.

      Let them know somehow who you sent...whether it's by giving the persons name if you recorded the conversation (don't tell them you recorded it) or the phone number...and tell them how many you sent and when.

      I'm not going to tell you what to say to start the conversation you should be able to figure that out. But my main advice is to pick a prospect you want to work with and send them a few calls without asking and then call them.
      Thank you for the advice. I thought about doing that. I might just have to take that approach!
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    • Profile picture of the author Hogre
      Originally Posted by MaxwellB View Post

      Don't ask them. Give them the leads....send them the calls..and THEN call them to start the sale. It should be easier that way.

      Let them know somehow who you sent...whether it's by giving the persons name if you recorded the conversation (don't tell them you recorded it) or the phone number...and tell them how many you sent and when.

      I'm not going to tell you what to say to start the conversation you should be able to figure that out. But my main advice is to pick a prospect you want to work with and send them a few calls without asking and then call them.
      I've been sending free leads to this established company in a town near me for ten days.They said "sure send them...we've neglected our online presence and we're looking to get back in the saddle as far as internet is concerned".

      And neglect it they did.Their site is HORRIBLE.The "header" is a stretched out picture you can't make out and there are no contact forms only a small number in the footer.The robots.txt blocked google and the site is six years old.Go figure.I think this site did more harm to them than good.

      When I called them and told them I gave them 20 leads in the last ten days they basically said they are not interested in online advertising.They don't "believe in it"! He didn't even ask me how much it would cost to keep getting them.And this is an industry where margins are high and competition is tough.

      At the same time, this guy is paying three times the price of my listing in his towns version of yellow pages with some forty competitors.

      Gawd!!!
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      • Profile picture of the author tigerbait
        Originally Posted by Hogre View Post

        I've been sending free leads to this established company in a town near me for ten days.They said "sure send them...we've neglected our online presence and we're looking to get back in the saddle as far as internet is concerned".

        And neglect it they did.Their site is HORRIBLE.The "header" is a stretched out picture you can't make out and there are no contact forms only a small number in the footer.The robots.txt blocked google and the site is six years old.Go figure.I think this site did more harm to them than good.

        When I called them and told them I gave them 20 leads in the last ten days they basically said they are not interested in online advertising.They don't "believe in it"! He didn't even ask me how much it would cost to keep getting them.And this is an industry where margins are high and competition is tough.

        At the same time, this guy is paying three times the price of my listing in his towns version of yellow pages with some forty competitors.

        Gawd!!!
        Some folks just don't get it. I've also experienced this exact same thing in the optometrist niche.... spending $1,500-$2,000 a month in crap print ads/yellow pages/newspapers, etc. I had 50 leads generated in 2 months online for eye exams...

        Not interested in even getting to the conversation of price.

        But i be danged if they're not interested in dropping $1,000 a month on a half page ad in a local magazine.

        Boggles the mind.

        Especially when I had proof the exact same magazine produced exactly 3 phone calls over the course of 3 months to a dental client of mine while our online stuff averaged 15-20 calls per month.

        I decided to just leave the doctors & other medical professions alone. Mainly because they're way smarter than I am, apparently.
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        • Profile picture of the author Hogre
          Originally Posted by tigerbait View Post

          Some folks just don't get it. I've also experienced this exact same thing in the optometrist niche.... spending $1,500-$2,000 a month in crap print ads/yellow pages/newspapers, etc. I had 50 leads generated in 2 months online for eye exams...

          Not interested in even getting to the conversation of price.

          But i be danged if they're not interested in dropping $1,000 a month on a half page ad in a local magazine.

          Boggles the mind.

          Especially when I had proof the exact same magazine produced exactly 3 phone calls over the course of 3 months to a dental client of mine while our online stuff averaged 15-20 calls per month.

          I decided to just leave the doctors & other medical professions alone. Mainly because they're way smarter than I am, apparently.
          It's almost as if they think online visitors are some broke-ass aliens and not real people with real needs looking for a solution to their problems.
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        • Profile picture of the author SoundsGood
          Originally Posted by tigerbait View Post

          But i be danged if they're not interested in dropping $1,000 a month on a half page ad in a local magazine.
          Interesting. I had a conversation yesterday with an online marketer that said the EXACT same thing. No problem dropping a couple grand on a magazine ad, but won't pay a dime for an online lead from an actual potential customer. What the heck is up with that???

          Originally Posted by tigerbait View Post

          I decided to just leave the doctors & other medical professions alone.
          Good advice. But which professions out there seem to "get it"? Anyone having any success?
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  • Profile picture of the author Jason Kanigan
    Originally Posted by Cay78 View Post

    Hey guys...I will make this quick. I have a couple videos ranking on Google Page 1 and are already getting some calls, etc.

    I have been calling up local businesses asking them if they would be interested in a couple free leads. That's all I really say.

    My approach is pretty straight forward. I typically like to give away a couple leads for free and then if they want to continue the calls, we discuss pricing options, etc.

    Here's the problem. I can't even get a business to take the free leads! They either don't have interest or are too busy, etc.

    I am looking for some suggestions or maybe a different approach on how to get these businesses interested. Or at the very least, let me GIVE THEM FREE LEADS!

    Thanks in advance.

    Ryan
    They are lying to you. This is because people are skeptical and they don't want to get ripped off. They've been surviving all this time without you. They don't know you, and they don't trust you. That's OK.

    Find prospects who will accept some free leads from you, and will give you feedback like MaxwellB suggests. Establish credibility this way. Then you can charge for the leads.
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    • Profile picture of the author Cay78
      Originally Posted by Jason Kanigan View Post

      They are lying to you. This is because people are skeptical and they don't want to get ripped off. They've been surviving all this time without you. They don't know you, and they don't trust you. That's OK.

      Find prospects who will accept some free leads from you, and will give you feedback like MaxwellB suggests. Establish credibility this way. Then you can charge for the leads.
      You are right, nothing in life is free right?!?

      Thanks for the help!
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  • Profile picture of the author tigerbait
    Ah... the good ole dental niche. I feel your pain.

    They are pitched often and hard.

    Pull a screen print of the calls from your control panel. Print it out. Hand write something to the effect:

    ## People Have Called my website looking for a dentist in YOURCITY.

    SCREENSHOT


    Only problem is I have no where to send them.

    Can you help?

    If you have room in your practice for more patients, let me know so I can start sending people to you.

    Call me : Number

    Sign off.

    ===========

    Pick 10 dentist offices. Make a hand written copy for each one. Go to UPS or FEDEX and get some cardboard envelopes (Free), stuff your in 1 piece print out, Address it as if you were going to send it to them in the mail, but instead hand deliver each one....

    Tell the receptionist: "Hey, Can you give this to DR. XYZ? I was going to mail it, but I was in the area and figured I'd just drop it off. Thanks."

    Get her name, then follow up with her on the phone a few days later and ask if the Dr. is around and has a second to talk.


    EDIT: The problem with sending the leads to a dentist first for free is that the dentist will only talk to the lead after they book the appointment...

    The receptionist will be the one handling the calls, and will not likely tell the dr.. "hey Dental Leads Inc has been sending us leads for free".
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    • Profile picture of the author Cay78
      Originally Posted by tigerbait View Post

      Ah... the good ole dental niche. I feel your pain.

      They are pitched often and hard.

      Pull a screen print of the calls from your control panel. Print it out. Hand write something to the effect:

      ## People Have Called my website looking for a dentist in YOURCITY.

      SCREENSHOT


      Only problem is I have no where to send them.

      Can you help?

      If you have room in your practice for more patients, let me know so I can start sending people to you.

      Call me : Number

      Sign off.

      ===========

      Pick 10 dentist offices. Make a hand written copy for each one. Go to UPS or FEDEX and get some cardboard envelopes (Free), stuff your in 1 piece print out, Address it as if you were going to send it to them in the mail, but instead hand deliver each one....

      Tell the receptionist: "Hey, Can you give this to DR. XYZ? I was going to mail it, but I was in the area and figured I'd just drop it off. Thanks."

      Get her name, then follow up with her on the phone a few days later and ask if the Dr. is around and has a second to talk.
      Very good idea. However, I didn't target dentists locally. But I can certainly send them a direct mail piece.
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      • Profile picture of the author tigerbait
        Originally Posted by Cay78 View Post

        Very good idea. However, I didn't target dentists locally. But I can certainly send them a direct mail piece.

        I did this in the galveston tx area (not my local area)... sent out 5 or 6 mailouts personalized with a dvd for each.. it showed rankings & traffic in the video...

        ZERO response. The pages are still ranked, and still get traffic.


        Maybe that isn't a big enough test pool, and maybe i didn't follow up enough after the initial mailing... but I still decided to leave the dental niche for all you real experts

        If you figure it out.... let me know, I'll give you 75% commissions if you can close a dentist for my pages.
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      • Profile picture of the author ndwf21001
        I'd consider re-framing your offer to be more in tune to what a dentist really wants. To me, "free leads" doesn't exactly sound like high value, like some have noted before, it sounds a little like you're trying to pull a fast one on them, or you're desperate.

        If they don't want "free leads", find out what they really want. I'm not sure exactly what that is, maybe it's convenience, maybe it's market share, maybe it's a certain kind of prospect (teeth whitening for example) where you might have to refine it more, or maybe it's just proof that you're legit and these are real leads.

        Either way, try different angles, or do some investigating to see what they are really after, then try them again.

        Even something like (just making this up on the spot), "Hi __, I find qualified leads for local businesses for a living. Currently I have 4 of your competitor's customers who are actively looking to switch to a new dentist. I'm contacting you to find out if these, as well as other potential clients might be a good fit for your business. If so, please call me... " might get you in a dialog at least. Then you can find out more about what they're looking for and change your dialog towards them to match.
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        • Profile picture of the author Cay78
          Originally Posted by ndwf21001 View Post

          I'd consider re-framing your offer to be more in tune to what a dentist really wants. To me, "free leads" doesn't exactly sound like high value, like some have noted before, it sounds a little like you're trying to pull a fast one on them, or you're desperate.

          If they don't want "free leads", find out what they really want. I'm not sure exactly what that is, maybe it's convenience, maybe it's market share, maybe it's a certain kind of prospect (teeth whitening for example) where you might have to refine it more, or maybe it's just proof that you're legit and these are real leads.

          Either way, try different angles, or do some investigating to see what they are really after, then try them again.

          Even something like (just making this up on the spot), "Hi __, I find qualified leads for local businesses for a living. Currently I have 4 of your competitor's customers who are actively looking to switch to a new dentist. I'm contacting you to find out if these, as well as other potential clients might be a good fit for your business. If so, please call me... " might get you in a dialog at least. Then you can find out more about what they're looking for and change your dialog towards them to match.
          I will def take this into consideration. Free usually is synonymous with low value, even though we know it's not true. In my case, these are pretty targeted leads, so we will see. I will change up my approach. Thanks!
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        • Originally Posted by ndwf21001 View Post

          If they don't want "free leads", find out what they really want. I'm not sure exactly what that is, maybe it's convenience, maybe it's market share, maybe it's a certain kind of prospect (teeth whitening for example) where you might have to refine it more, or maybe it's just proof that you're legit and these are real leads.

          Either way, try different angles, or do some investigating to see what they are really after, then try them again.
          This ^^

          You say "dental niche" but that is too large a market. It's too much elephant to eat all at once.

          Narrow it down and go after something they really want and need. Maybe they want more younger patients because their regulars are all 65+. Find the right angle.

          As the dentist is driving home each day, what is the conversation going on in her head? What is really bugging her about her practice?

          Here is an example from Bruce NewMedia about narrowing the focus:
          http://www.warriorforum.com/offline-...ml#post6316979

          ----

          Here's some more good info from that thread:
          http://www.warriorforum.com/offline-...ml#post6321908

          "...what I have found to be successful is there are various levels of interaction with offline businesses and each has their own frequency so to speak.

          little variable and details that only come from immersing your self in the niche and start thinking like they do.

          it's like tuning in to different radio stations and then you find one and you begin to tune into to get the best reception.

          every niche has it own frequency and once you penetrate a market you will find these little nuances that allows you to speak to them in their language

          this mindshift has completely turned around my business."
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  • Profile picture of the author jbenson00
    I have seen some very good information above. I think that what needs to be done if you are cold calling is to warm-up the busy receptionist with questions that create connection. I know this is a long term strategy and may not close the sale on the first call but having a friend in the office never hurts. Find a way to make his/her life easier and you will have a good contact for future promotion. She/he will be the one to talk to the dentist on your behalf. Need some information on what to say then PM me. Hope this helps!
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    • Profile picture of the author Cay78
      Originally Posted by jbenson00 View Post

      I have seen some very good information above. I think that what needs to be done if you are cold calling is to warm-up the busy receptionist with questions that create connection. I know this is a long term strategy and may not close the sale on the first call but having a friend in the office never hurts. Find a way to make his/her life easier and you will have a good contact for future promotion. She/he will be the one to talk to the dentist on your behalf. Need some information on what to say then PM me. Hope this helps!
      I get ya. Ya, I always try and make them my friend!
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  • Profile picture of the author Cay78
    Thanks everyone for the input....much appreciated. Looks like I need to change my approach!
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  • Profile picture of the author Cay78
    And yes, the dental niche is a tough one. In all my dealings with them, I have probably spoke to 1 actual dentist. Even if they become a paying client. Every other time is a office manager or receptionist...

    I mostly deal with the service industry. Much easier to deal with and always need leads.
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  • Profile picture of the author SashaLee
    HI there,

    I'll give you a sneaky trick.

    Go to your local library and find old Golden Pages, they're called Yellow Pages in the states - yes, I said phone books - and find dentist ads that are no longer running, or the phone number is disconnected.

    Make sure the dentist is out of business.

    Then, call your prospect. Tell them you are closing down the dental office of so-and-so and the old phonebook ad is still bringing in customers even though you closed the office. Ask them if they're interested in these PATIENTS.

    Not leads - "PATIENTS".

    Structure it in the language of dentists and watch your business explode.

    All the best,

    Sasha.
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    • Profile picture of the author tigerbait
      Originally Posted by SashaLee View Post

      HI there,

      I'll give you a sneaky trick.

      Go to your local library and find old Golden Pages, they're called Yellow Pages in the states - yes, I said phone books - and find dentist ads that are no longer running, or the phone number is disconnected.

      Make sure the dentist is out of business.

      Then, call your prospect. Tell them you are closing down the dental office of so-and-so and the old phonebook ad is still bringing in customers even though you closed the office. Ask them if they're interested in these PATIENTS.

      Not leads - "PATIENTS".

      Structure it in the language of dentists and watch your business explode.

      All the best,

      Sasha.

      Simply incredible. Bet this works like gang-busters.
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  • Profile picture of the author Preeti
    Great idea Sasha!!! Ohhh, I like that one!

    Also, another idea--have you connected with dentists on LinkedIn?

    I know there are many of them hanging out there and VERY easy to get access to. Furthermore, you're not coming in as a "questionable person", they can easily check out your profile and see what you're all about...give it a shot, I'm sure it'll give you easy access to Dentists who would be open to what you have to offer!
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  • Profile picture of the author Chris Rivers
    While I'm all for creative twists on strategies, I'd stay away from anything that would require you to sacrifice your integrity on the altar of success.

    Aka...lying or misleading prospects.

    Now to my point.

    It's so tough in the dental niche, because they're all so much smarter than the rest of us mere mortals (yeah right), but you can still make it work.

    Sounds like what you have on your hands is one of two problems (or maybe both.)

    Potential Issue #1: You may just need to get your offer in front of the actual dentist. Of course that always increases your chance for success exponentially, so no life-changing advice there.

    However, any medical professional such as a dentist, chiropractor or surgeon is getting hit with multiple offers and sale calls all day. It's a tough industry to break into if you're starting cold.

    Plus, because they get hit with so many offers, even if you get the doctor on the phone or meet in person, you still have to work really hard to build a relationship of trust and respect that opens their mind to believing and accepting patient referrals for a fee.

    Oh yeah, that's how they view it. They are not buying leads, customers or clients. They are paying for patient referrals.

    At the end of the day, you really need to come up with a good plan that puts you in front of the dentist and become a real person to them instead of a voice on the phone.

    Become a polite and professional stalker. Find their facebook page or linkedin profile and find out where they hang out or memberships that they belong to and figure out how you "bump" into them.

    The medical niches get hit hard by pharm. and marketing companies so you need to really stand out with your effort to get your offer in front of them.

    Potential Issue #2: No positioning or poor positioning. The longer I'm in the consulting business, I realize that I couldv'e saved myself a ton of stress, burnout and aggravation by developing a strategy that positioned me correctly in the eyes of my ideal prospect.

    Does it take more work to do it? Yes, but once you figure it out, you have a truly sustainable business.

    How about getting going to odesk or freelancer.com and finding a expert who deals in compiling lists or a virtual assistant to help. Then, have them search through local chamber of commerce websites, facebook pages or linked in profiles and your dental licensing agency to find the home address of the dentist.

    Then, setup a simple video landing page with a video explaining what you have to offer the dentist and why they should accept your patient referrals for a nominal fee. List your phone number, email or contact you webform on the webpage.

    You could even create some banner ads and use retargetting for the dentist that visit your website to get your offer in front of them on other websites that they visit online for as long or as frequently as you want.

    That's what the big boys do.

    Lastly, put together a direct mail campaign to send out one postcard a week for 12 weeks directing the dentist to the url for that special webpage you setup. If you have it, you can even send a shock and awe package.

    Will all this take work?

    Heck yes! But is it worth it.

    When you're making $50 per lead, darn right it is.

    Hope this helps and inspires,

    Chris
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  • Profile picture of the author WeavingThoughts
    It is probably the script.

    And even with the right script, a 5-10% conversion rate for free leads in a very targeted market is the most you can aim for.
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    • Profile picture of the author MrJeff
      MANTA.COM
      Make use of manta.com
      when on manta.com just search for dentist, city, state and the results will give you contacts for the dentists in that area.
      If they don't have a full listing it'll still give the dentists name and in that case just Google the dentists name and you can find the info you need that way.
      It's never that hard to find out the dentist you looking for to target your offers to.
      Good luck.
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  • Profile picture of the author BasilInc.
    My suggestion - look for dentists that are already paying for leads. See who comes up in adwords. They are paying $ 2-10 (at least) per click whether they call or not!

    A quick google search for dentist leads fond a few sites that are selling leads to dentists
    New Patients from 1-800-DENTIST® - Pay-Per-Lead
    Dental Office Marketing Directories for High-Value New Patient Lead Generation - Guaranteed Results!
    - Home

    There are plenty of dentists that market aggressively in Local papers, billboards, buss stops, radio etc. Those are some of your best prospects.

    My mastermind group is doing a Pay Per Call Lead training tomorrow night 4-17 with Mark Helton who has been doing some increadible stuff with Pay Per Call (4/17)
    There are some spots available and would be happy to open it up to people in the thread that are interested in Pay Per Call.

    Mastermind Registration: CL Crusher Pay Per Call Training


    Basil
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  • Profile picture of the author Cay78
    Thank you to everyone for the help!
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    There are 2 types of people in this world....those who get it and those who don't. The ones that get it know exactly what we are talking about. The ones who don't are left scratching their heads.

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