18 replies
OK, what's the best way to cold call for a job?
#call #cold #job
  • Profile picture of the author Jason Kanigan
    I thought you had one.

    I've done this a few times, and it's not difficult. Again, you're sorting. Just like sales. You're sorting those executives who DO have a position available or in mind (it may not exist yet--I've had several positions created for me because I prompted someone to) from those who don't.

    Don't waste your time with HR. Call and use the Little Unsure technique to find the person in charge of the department or role you're interested in working for. When you get to speak with them, have an interesting tidbit about yourself to share. When I was calling companies to find out if they had work in my field, I'd tell them I had X number of years in operations management and a BCIT ops man diploma (pretty rare thing to have...in my program, 50 started and only 30 graduated). Their ears pricked up about that, and then I was able to have the rest of the conversation.

    Second step is to find out if they are experiencing any problems the likes of which you solve. Don't ask if they have a job available--be a fit to solve their problems. They might make a position for you that didn't exist prior to your call.

    If you do this, you will definitely cut significant time off your search--and you'll probably end up being the ONLY candidate for the role you land. Imagine that. Fortune favors the brave.

    Go to my blog at kanigan.ca and read up my entries on my job search process. Click on the jobhunting link in the upper left of the page to see all 25 articles. I've helped a lot of people for free find work they enjoy over the past 15 years.
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  • Profile picture of the author socialentry
    I still have one.

    I just don't trust management and I'm gonna look elsewhere in the same industry if I can. People on commission need to be paid fast and the sales process need to support this idea.
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    • Profile picture of the author Jason Kanigan
      Originally Posted by socialentry View Post

      I still have one.

      I'm just don't trust management and I'm gonna look elsewhere in the same industry if I can.
      Right, so you tell the exec you're calling "I have X months/year experience with a company in the same industry." Don't share the company name, because they might have a friend at your current employer, and now that they know your name and employer's business, they can cause you trouble.

      Now that I know what you're shooting for...

      "Hi, my name's Nick, and reception transferred me to you because they believe you're the right person for me to talk to about selling stocks. Is that right?" (Get confirmation--move to the correct person if not.) "Good. I've been with a company similar to yours for 10 months and have exceeded my monthly targets." (Should be an "Oh, good" or similar noise here from the exec.) "But I'm looking to make a change because things just don't feel right where I am, and I want to work for a stockbroker firm with a boss who wishes s/he had more sales staff who consistently and effectively made cold calls...a salesperson who on their own initiative got trained in prospecting methods...and who really wants to be in the stockbroker field and is looking for the right place to fit in...but I don't suppose you're looking for anyone like that..." (trail off)
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      • Profile picture of the author Mwind076
        If you've paid attention at work you should know who your company's biggest competition is. Call them. However, this could also harm you, if they rat you out, or realize that you are bailing and not loyal, they may not want you to work for them. It all depends on how high in demand you are and what you are worth. Are you good at your job?
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        • Profile picture of the author socialentry
          Originally Posted by Mwind076 View Post

          If you've paid attention at work you should know who your company's biggest competition is. Call them. However, this could also harm you, if they rat you out, or realize that you are bailing and not loyal, they may not want you to work for them. It all depends on how high in demand you are and what you are worth. Are you good at your job?
          I did OK for the time I was there, but the thing that hurts me the most is inexperience and the fact I didn't finish my undergraduate degree.

          I don't have any illusion,my resume is weak.

          Even if the job only really requires a thick skin and wits (as any cold calling gigs), there are so many applicants that they can have high barriers to entry (like "proven sales and business development record" or MBA.

          I think my best bet would be to join an old school brokerage house but I'm not even sure they exist anymore in my area... The have become more of a consultative financial advisor biz then a pure stock broker gig.

          I have pretty good references though.
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      • Profile picture of the author Mwind076
        Originally Posted by Jason Kanigan View Post

        "But I'm looking to make a change because things just don't feel right where I am, and I want to work for a stockbroker firm with a boss who wishes s/he had more sales staff who consistently and effectively made cold calls...a salesperson who on their own initiative got trained in prospecting methods...and who really wants to be in the stockbroker field and is looking for the right place to fit in...but I don't suppose you're looking for anyone like that..." (trail off)
        It's a long intro there, and very unlikely you'll get through it all without them stopping you, however, if you do get through it, I would change that LAST part "but I don't suppose you're looking for anyone like that" - there is NO reason to give them an opportunity to say "no, I'm not, thanks. CLICK." Don't give them an out, make them talk to you. Say something like "I'd love to know what opportunities you have there, or when we could sit down and talk face to face." Leave them with something to answer to, or a reason to invite you in. Don't give them a chance to say "no thanks."
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        • Profile picture of the author Jason Kanigan
          Originally Posted by Mwind076 View Post

          It's a long intro there, and very unlikely you'll get through it all without them stopping you, however, if you do get through it, I would change that LAST part "but I don't suppose you're looking for anyone like that" - there is NO reason to give them an opportunity to say "no, I'm not, thanks. CLICK." Don't give them an out, make them talk to you. Say something like "I'd love to know what opportunities you have there, or when we could sit down and talk face to face." Leave them with something to answer to, or a reason to invite you in. Don't give them a chance to say "no thanks."
          That is an advanced selling technique called reversing. I gave him a 30 second commercial I would charge for. And this isn't my first time at bat here. People will listen to it.

          You are not trying to sell at this point: you are Qualifying. Don't ask for the appointment until after you get need/pain on the table. You do not want to come across as a "job beggar."

          Try both approaches and find out. Deliver the 30 second commercial slowly.
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          • Profile picture of the author PanteraIM
            Originally Posted by Jason Kanigan View Post

            That is an advanced selling technique called reversing. I gave him a 30 second commercial I would charge for. And this isn't my first time at bat here. People will listen to it.

            You are not trying to sell at this point: you are Qualifying. Don't ask for the appointment until after you get need/pain on the table. You do not want to come across as a "job beggar."

            Try both approaches and find out. Deliver the 30 second commercial slowly.
            How often does this work?

            It sounds like an awful lot of information to spew if you are just qualifying them.

            You may not agree, but I feel that the more we talk in the presentation the more we get perceived as salespeople which makes the barriers go up. The more we ask questions and probe and listen the more we get identified as a professional such as a doctor or a consultant.

            Maybe it's a difference in style, but I would never talk for 30 seconds uninterrupted. The longest I'd go for is maybe 10 seconds at the most to communicate ONE major benefit as a solution to one common pain point.

            I can see the value in doing the 30 second commercial say later on in the sales process, once they have been qualified for interest. But this is something I'd logically to expect to happen in the presentation and not during the prospecting phase.

            I like your reverse psychology at the end though, I laughed. It's like painting yourself as the perfect employee and doing the takeaway at the end, I also guess it's a way to disarm any resistance and get them to sell TO YOU from this point.

            This is impressive, Jason.
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            • Profile picture of the author Jason Kanigan
              Originally Posted by PanteraIM View Post

              How often does this work?

              It sounds like an awful lot of information to spew if you are just qualifying them.

              You may not agree, but I feel that the more we talk in the presentation the more we get perceived as salespeople which makes the barriers go up. The more we ask questions and probe and listen the more we get identified as a professional such as a doctor or a consultant.

              Maybe it's a difference in style, but I would never talk for 30 seconds uninterrupted. The longest I'd go for is maybe 10 seconds at the most to communicate ONE major benefit as a solution to one common pain point.

              I can see the value in doing the 30 second commercial say later on in the sales process, once they have been qualified for interest. But this is something I'd logically to expect to happen in the presentation and not during the prospecting phase.

              I like your reverse psychology at the end though, I laughed. It's like painting yourself as the perfect employee and doing the takeaway at the end, I also guess it's a way to disarm any resistance and get them to sell TO YOU from this point.

              This is impressive, Jason.
              Well, I have had 3 management positions created for me out of thin air. And any number of consulting gigs. The 30 second commercial does the job of qualifying the prospect. If the pain points resonate with the prospect, they will eagerly listen to all of it and want more.

              The wrong way to talk here is that awful fake enthusiastic, bombastic language that tries to push them employer into meeting with you. What I've presented is very different.

              You're right, it probably is the most talking you'll do in the conversation. But we have to talk most at the beginning and end of the conversation, because that's when we're setting up the ground rules for this and the next discussion. It's in the middle you do the 70% listening / 30% speaking.

              Another example: I was calling to prospect for businesses that were interested in a 2-day sales training course. A control equipment wholesaler branch came up on my list, and the guy I was working with said "Nahh, they'll have their own program." I called anyway, because I like to do that sort of thing. The GM listened to my 30 second commercial, said "Wow, I wish my guys could make a call like that!" and invited us in. They did have an internal program, but weren't happy with the result. He had us do paid assessments of his employees, and then joined the program.

              I love being told "This probably won't work."

              For sales work, I can usually trim it down to two killer pain points after a week or so of calling the niche. Then it is faster. But in this case, the OP is qualifying employers In or Out, and doesn't know exactly which pain points will work...so he has to give a little more info. If the exec is even remotely thinking about hiring, they will listen to the whole thing and respond. Remember, we're not trying to force anyone into talking to us who doesn't want to. If they aren't wanting to hire already, why would we want to crowbar them into meeting us? Waste of time. There are plenty of other employers around to move on to, and some of those will be hiring.

              The second part of the process here, that will really help you circumvent the whole "fill out an application and we'll call you" crap, is to have a standout resume.

              For the first 10 years or so of my career, I actually used a 'brief' as described in Think And Grow Rich...printed on nice paper, bound with cover...nobody takes the effort to make something like that, and it worked very well given to targeted people. Once I dropped one off at a company I wanted to work at, no position advertised and the person I wanted to talk to wasn't in. Next day the Director of Manufacturing called me back...a couple days later I was working there in a made-for-me management role. Cost was about $10 apiece.

              Nowadays I have a reputation, blog, and niche resume websites that do the same thing, and let the client know who I am and what I'm like before they ever meet me.

              It's sad to me that 99% of the people who read this will say, "That's nice for Jason, but it won't work for me" and not do a thing to improve their own situation. Making a 10 or 15 page brief is just too much work. They go to the instruction manual I've laid out on my blog about how to find work you enjoy, and read one out of the many articles I have there! It's indicative of exactly why these same people fail in IM: no stick-to-itiveness and no desire to put in extra effort. If it isn't easy and doesn't bring instant success, it's too much work.
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              • Profile picture of the author PanteraIM
                Originally Posted by Jason Kanigan View Post

                You're right, it probably is the most talking you'll do in the conversation. But we have to talk most at the beginning and end of the conversation, because that's when we're setting up the ground rules for this and the next discussion. It's in the middle you do the 70% listening / 30% speaking.
                Haha. I didn't say it was going to be the most you'll be talking. I dunno man, I think my experience is different. My style is 20% talking throughout the process.

                We aren't waiting to move them thru a process of several days, we want a sale wrapped up in 15 to 20 minutes. That would be better, right?

                I know more than person who is a millionaire that sells advertising using one call closing. The premier Google SMB parter for Oceania is a CALL CENTRE.

                The product and terms are just different, No fu#$ing around here, it's your foot down the whole way.
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                you cant hold no groove if you ain't got no pocket.

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  • Profile picture of the author ewenmack
    Decades ago before I knew anything about marketing and selling I though it would be a kind of neat idea to earn a few extra bucks delivering KFC after my day job.

    Phoned up and blurted out something like..."are you after a hard working delivery guy?"

    Got the interview and got the job.

    They weren't advertising either.

    Helped I think when you sound confident and not meek.

    Best,
    Ewen
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  • Profile picture of the author Eddie Spangler
    "Kick ass marketer, who wants some!!!
    Hire me and get a winner , pass me up and you'll regret it!!!"
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    Promise Big.
    Deliver Bigger.
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    • Profile picture of the author ronr
      It's such a pain to put out ads, screen applications, interview, etc. If someone had the guts to call me cold and they sounded good I'd definately think of hiring them if I had a need.

      Ron
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    • Profile picture of the author vndnbrgj
      Originally Posted by Eddie Spangler View Post

      "Kick ass marketer, who wants some!!!
      Hire me and get a winner , pass me up and you'll regret it!!!"
      That's awesome. I would personally use this if I ever found myslef searching for a job.

      My grandpa immigrated to the US. When he did, he had to serve in the military.
      After that, he needed a job. He new next to zero English.
      But, be found a company he wanted to work for.

      He would show up there every day asking if they had any openings.
      Eventually they gave him a job. One, probably to have him stop showing up.
      Two, they said he showed dedication, and was willing to do whatever it took to get the job done. My grandpa retired from that place about 5 years ago, after working there for 45 years.

      But, if you don't want to cold call or show up every day, there is always this route:

      Employ Adam Pacitti: Unemployed graduate, 24, spends his last £500 on billboard advert to find a job | Mail Online
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      Life Begins At The End Of Your Comfort Zone
      - Neale Donald Wilson -
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      • Profile picture of the author bizgrower
        Or hang out downtown with a sandwich board and a lot of resumes.

        Originally Posted by vndnbrgj View Post

        That's awesome. I would personally use this if I ever found myslef searching for a job.

        My grandpa immigrated to the US. When he did, he had to serve in the military.
        After that, he needed a job. He new next to zero English.
        But, be found a company he wanted to work for.

        He would show up there every day asking if they had any openings.
        Eventually they gave him a job. One, probably to have him stop showing up.
        Two, they said he showed dedication, and was willing to do whatever it took to get the job done. My grandpa retired from that place about 5 years ago, after working there for 45 years.

        But, if you don't want to cold call or show up every day, there is always this route:

        Employ Adam Pacitti: Unemployed graduate, 24, spends his last £500 on billboard advert to find a job | Mail Online
        Signature

        "If you think you're the smartest person in the room, then you're probably in the wrong room."

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  • Profile picture of the author bizgrower
    Find out which companies in the industry are fantastic to work for
    and discretely contact the people or person you want to work for.
    Check them out on LinkedIn, or equivalent in your country,
    for conversation starters. (It would not surprise me if they
    started at the company you are working for and know the scenario.
    They will definitely know the scenario at your current company anyway
    and probably not be surprised you are looking elsewhere.)

    A friend of mine worked for a very big name computer data services
    company and left their training program very early on. It was supposed to
    be two or three year commitment on his part. He left because, while the
    experience and pay were great, the hours and travel were terrible for a
    family man. He was very worried about what future employers would say
    about him quitting early. He found out that people in the industry know
    that it is hell to work for "big name computer data services company"
    and the fact that he got hired by them in the first place is a very positive thing.
    So, he had no problems getting hired by a good local company with no travel
    and normal hours.

    I've cold walked into companies I wanted to work for and just said "Hi, I want
    to work here." The people up front were happy to direct me through the hiring
    process. They were not big enough to have a Human Resources department and
    told me who the department manager was. One time, the manager did not have
    a position at all, but interviewed me anyway and sent me to another department
    that did hire me.

    Good luck to you.


    Dan
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    "If you think you're the smartest person in the room, then you're probably in the wrong room."

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  • Profile picture of the author Mwind076
    One issue is that you are talking yourself down. Find the positive, leave the negative out...can you do the job you are looking for? If the answer is yes, then focus on that and sell that. There is no need to say "well, at my last job I did well but didn't finish my degree" - it's all in how you word it...you're still studying for your degree, etc.

    Keep it relevant, and if necessary, have a professional review your resume and make it sound good.
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  • Profile picture of the author opalfx
    i love cold calling for jobs. i can call like 100+ numbers an hour. on a friday after 143 call, got an interview for monday and ended up getting the job. life definitely rewards effort
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