As I understood from the business owner, after a 5 minute phone conversation, their budget was the only reason that stopped them to move on. That company sells ice (yes, ice ) and since the weather was pretty cool and rainy these weeks, their sales dropped. They hope to pick up later this summer.
Now my question is... should I have offered them a discount on the spot, just to force the sale? I hesitated to do so, because I think my services are priced correctly and decently, and I wouldn't like to sell myself short.
So what's better in this case:
(a) offer a discount hoping they change their mind or
(b) do what I did, thank them and move on