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Paypal

by mjbmedia
5 replies
Anyone else having issues with these ermmm well these ermm .....................Paypal people?

Got an email a month ago saying docs I sent them had come through blurry, can I resend etc etc, I trashed it as I hadn't sent them anything, now they are accusing me of running a business (errr yes) and they need a load of docs to comply to some EU regulation , this is all under the same ref no as last months request, stinks to me, have put it on their FB page as they don't seem to want to respond to their own email addresses or webform submissions other than bog standard pre typed BS.

So anyone having issues with them as I'd hate to take it personally

Cheers
#paypal
  • Profile picture of the author Mwind076
    I'm thinking it's spam trying to get your account info. I've had paypal for 6 years, never had a request like that. Sign into your account by going to the ACTUAL SITE, not a link from an email, then get the number to customer service and call them yourself and ask.
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  • Profile picture of the author Jason Kanigan
    I also got a "there's a problem with your paypal account" message recently.

    Problem was, I don't have a paypal account for that email, and only used it once to pay for something without logging in. It looked pretty legit and the email address it was from seemed OK, too. But it doesn't make sense overall so I trashed it.
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    • Profile picture of the author Jermoe Isaacs
      Banned
      [DELETED]
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      • Profile picture of the author Joel Young
        Spam/scam/phishing.

        mjbmedia, how long have you been online, and how long have you had a PayPal account? I'm curious because you seem relatively new to it all if you're getting fooled by things like this.

        Two things to check when receiving email from PayPal:
        1. Do they address you by name? (if not, it's not real)
        2. Was it sent to an email address that you own but is not associated with any PayPal account? (if so, it's not real)

        And as stated by Mwind076 above, always sign into the actual site to check for any problems with your account. If there are any, you will see a notice.
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  • Profile picture of the author Dperry8
    MJBMedia,

    The spammers/scammers will try to get you anyway they can. Your best bet is to call Paypal (make sure you get the number from the actual site and not your e-mail), and tell them you are suspicious of some e-mails you have received.

    Good luck
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  • Profile picture of the author mjbmedia
    right it was all genuine, ended up having to ring them but found a normal cost phone number to do so with as here in UK they try to get you to use the premium rates, and its all genuine so done what they asked , cheers guys
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    Mike

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