Outsourcing Telemarketing to The Philippines

6 replies
I'm thinking about outsourcing my telemarketing to The Philippines but all of the companies I've come across want to be paid in advance and I'm not very comfortable with that. Just wondering if this is typical or if anyone here successfully outsources there with different payment arrangements. Thanks
#outsourcing #philippines #telemarketing
  • Profile picture of the author James Foster
    You can hire people from the Philippines off Odesk for like $4-6/hr. The ones I've interviewed have had NO accent at all.

    And since it's Odesk, they get paid after they work.
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    • Profile picture of the author ContentWritingPhD
      Banned
      Originally Posted by James Foster View Post

      You can hire people from the Philippines off Odesk for like $4-6/hr. The ones I've interviewed have had NO accent at all.

      And since it's Odesk, they get paid after they work.
      Contractors from oDesk only get paid AFTER they work if the contract is set on an hourly basis. If it's set on a fixed-rate basis, oDesk recommends the contractor to ask for an upfront fee to the employer.

      In most cases, those businesses or companies that ask for an advanced payment are the legitimate ones - not the fly-by-night freelancers. Why did I think so? Just like one of the posters in this thread said, those legit companies pay taxes, pay their employees on a regular basis and other "stuff" that typical brick-and-mortar businesses do in their company and to their employees.

      Further, they request for an advanced fee for security and protection. Perhaps, their not-so-good experiences in the past about tire kickers, freebie-seekers (vultures if you wish) and scammers have left a bad taste in their mouth.
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  • You could also hire a VA to do your telemarketing for you. in addition to the other stuff you need for your business.
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  • Profile picture of the author mjoyd
    Originally Posted by Just Curious View Post

    I’m thinking about outsourcing my telemarketing to The Philippines but all of the companies I’ve come across want to be paid in advance and I’m not very comfortable with that. Just wondering if this is typical or if anyone here successfully outsources there with different payment arrangements. Thanks
    It's particularly challenging to be finding the right staff for the outsourcing job that you need. I sometimes come across write-ups speaking of business owners that often experiences your dilemma. I hope this article will give you a bit of an idea on where to outsource.
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    • Profile picture of the author A7OM1973
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      • Profile picture of the author bsummers
        Originally Posted by A7OM1973 View Post

        Hi Just Curious. I am from the Philippines. It is the standard operating procedure of big companies here to request for an advance payment. It is more like a security blanket since they are paying call center agents regular rates on a monthly basis.

        In the outsourcing business, the dilemma for both the contractor and the client is the same; If the client can get good quality output, and if the contractor gets paid as agreed or is going to receive payment at all.
        That is true. I have one tip or you, before signing up with a company research well the firm so that you will have no doubts about their service. As far as I know, companies in the Philippines that ask for pre-paid contracts usually give you guaranteed leads.
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  • Profile picture of the author someuser
    I agree with bsummers, RESEARCH VERY VERY VERY WELL.

    I am in the process of hiring a one-man-show type of telemarketer so fi anyone knows of any person, please do let me know.

    The problem when dealing with companies is that at the end of the day, the agent is doing his/her job, whether with or without leads, you never know what they say to get you the meeting. However, when you hire a one-man-show you have better chances of following up and using that to your advantage.

    That was my experience, anyway.
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