Prospecting: I Am a Wimpy Undisciplined COWARD. Solutions?

50 replies
Let me first say I have worked in sales before. Face to face mostly, but on the phone as well. And I'm quite good to be honest, so my poor results or lack of action is not based on feeling incompetent. In fact I'm pretty sure I can get good results. I'm not a "tech guy" who fears talking to people. SO WHY AM I NOT TAKING ACTION???

I don't think I fear rejection THAT much. Debt and financial ruin doesn't even seem to get me going. It's like I'm waiting to be "saved" from this. Ridiculous.

Writing this post makes me sick. Yet it needs to be done! And the goal is not to rant, but to be solution oriented as I'm sure many are going through that right now, and some of you might have been there yet have triumphed.


Some possible solutions:


GOALS
Find really better goals and imprint them in my mind.
And link those goals to action.

I have made these calculations many time. It should be VERY convincing yet as it's been a while since I've had success, it's like I don't believe it the numbers. Will still be useful once I get going.

The same with goals. Until you achieve some or something special, they seem so unreal emotionally, even if they are all plausible to a rational mind. It's like I can't get emotionally driven with them as I should be.


Find partners - stop being alone.
I think that's the #1 issue here. Lack of accountability for one, and all successful athletes, sales people businessmen etc. I see are in a good environment, not working alone from home. (Though I think if I get momentum through a winning environment than I will get results too by myself. Question of habits)

To this end:

I will try to hire salespeople. As I train them, I have to be active. I have to be man up and show how it's done to them. I have to get results in front of them.

In the meantime, I have to do something! It's eating me up. I can't believe how cowardly I am! Maybe I should contact other people working by themselves in non-competitng fields just so we do it. Damn I'm disappointed in myself


Suggestions?
#coward #prospecting #solutions #undisciplined #wimpy
  • The first step to the cure is to identify the problem. Having read through your post, it seems the MAIN problem you are experiencing is feeling alone and discouraged from a recent lack of positive results.
    Sometimes, rather than keep beating ourselves up over something that has us currently stymied, it is useful to take a few steps back, or just take a short break to recharge our batteries.
    To solve the feelings of loneliness and being out there without a team, I suggest that you not only seek to recruit more sales staff, but also that you reach out to friends and family, who may or may not share your business aspirations with you, but may simply be other constructive sources of encouragement and morale support for you.
    Goals ARE a good benchmark to use for challenging yourself, but as you point out, can also discourage, if you are not reaching them.
    You state feeling unmotivated, even by the prospect of financial ruin. What else is going on in your life that has you feeling overall depressed and hopeless? Perhaps if you can get to the root of THAT problem, you will begin feeling more like a positive an motivated person.
    If I can help you in any way, feel free to stay in touch!!
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  • Profile picture of the author Aaron Doud
    The best advice I can give is this.

    Figure out the true why behind making money, making your business successful, making sales, and etc.

    As you see none of them are real goals that motivate.

    Why are you doing this? The true why.

    For me the answer would always be summed up as "car collection". I want to own several expensive cars and to continue up into newer and more expensive cars with the ultimate goal being a collection that rivals Leno's.

    Once you have that break it into smaller goals. And then put those as affirmative statements.

    Example using myself again:

    I own an Exotic Car.
    I own a Ferrari.
    I own a Lamborghini.
    I own a McLaren MP4-12C.
    I own a McLaren F1. (ok unlikely to happen)

    You have to say these things.
    You have to know these things
    And you have to write these things down at least once daily.

    Of course I am talking to myself as much as you here because I don't follow what I teach when it comes to this. So I know where you are coming from. I am not afraid. I know I can do it. Yet the laziness stops me from doing it.
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  • Profile picture of the author Jay Rhome
    @Steve. I'm yet to find the cure. I guess, if I want to open up, is that things have been too easy for me. For example, school was easy for me. And unlike good athletes who are stretched to become better, I could coast through it. As an adult, I've always done my "own thing" (self-employed), yet I hate to say it, but I was more successful in a setting where the structure was built already.

    @Aaron. Yeah I have a hard time with the finding that "true why". Always have. I value FREEDOM and health the most, and well, I already have them! Of course the freedom is an illusion as I don't have financial freedom, but I actually live how I'd like to live if I were financially free - minus material goodies and travels and lots of good things, yet emotionally I do feel free so why go through all this discomfort? (my subconscious cop out I guess)

    If I can give you one great tip, is use I INTEND TO before your affirmative statements. Dates could help too.
    Ex:
    I intend to own a McLaren MP4-12C by July 2014

    The "I intend" before it makes your brain stop with the "you're bsing me", as you don't own it yet... but you really intend to!
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    • Profile picture of the author Aaron Doud
      Originally Posted by Jay Rhome View Post

      @Aaron. Yeah I have a hard time with the finding that "true why". Always have. I value FREEDOM and health the most, and well, I already have them! Of course the freedom is an illusion as I don't have financial freedom, but I actually live how I'd like to live if I were financially free - minus material goodies and travels and lots of good things, yet emotionally I do feel free so why go through all this discomfort? (my subconscious cop out I guess)
      You sum up very well the huge problem I see with what I call "relative success". It holds so many people back including myself. If you are happy and satisfied with where you are it is hard to make that choice to put in the work.

      It's easy for the guy working at a restaurant, who makes too much for welfare and too little to pay his bills, to change. His life sucks and he knows it.

      This may sounds strange but at times to better ourselves I truly we need to put things in perspective and think about how our life sucks. Like Jason points out with selling you need a pain point. So what is your pain point?

      Mine is I can't drive the cars I want to. And that I work more hours than I want to.

      But I can't really own that pain enough. I drive an 05 Corvette. It's not like I don't get to drive a great car any day I want to. And my job is a lot of fun so the hours are not bad at all.

      So in my case it's hard to make that pain point stick. But perhaps for you there will be something you can find that resonates with you. Some pain point about your current life that will allow you to take those steps you need to.

      Because I honestly don't think it is fear holding you back. Which is what happens to most people on these boards. No it is a form of lazy that I too have that holds you back. "Why do ______ when I am doing great now." The idea being that the reward is not great enough to justify it.

      So to make the reward greater you have to find a greater reward. You can do that via pain (as I talked about here, aka what is your life missing) or pleasure (my first post, aka what do I really want that I can get only if I do _______).

      You need a WHY. We all need a WHY. The lack of WHY is honestly is the reason welfare fails. Why would they want to get a better job if it would mean losing benefits. They would work harder for less. Most of them can't see that the less is temporary and beyond that is more.

      So doing ______ means less of something (often time) but beyond that will be more.
      • More Time
      • More Money
      • More Cars
      • More Toys
      • More Everything
      You just need to figure out what your WHY is. Once you have it and see how doing _____ leads to it everything will change.


      And if you need help forming new habits we can talk about ways to do that, Ways that will make the transition work so your path to WHY is set in motion.
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  • Profile picture of the author Erica Leggette
    I feel where you coming from!

    I try looking at it from the perspective of money but money doesn't really inspire me although I do desire a lot of it for deep reasons. But trust me, if I could do what I want with sand, I would have no problem carrying a shovel everywhere I went. It is what it is.
    But I do get a little shook by the thought of everything staying the same though.

    I try to look at things from the "helping" perspective since that's what I'm good at but I tend to give myself freely when somebody needs me and sometimes it's a good experience and sometimes when it's over & done with, I feel like something I originally GAVE was actually TAKEN from me. And I am SOOOO not looking to take that over into business.

    I have the ability to connect and relate with people pretty easily and people trust me so soon after knowing me. People come to me with things I wouldn't have the nerve to go to someone with but it's cool.

    My patience is long and short at the same time. And it errks me to the core when people don't see the obvious or ignore the obvious. So I don't do good with convincing people of anything. And I need to be able to do that to a certain extent in business.

    I also have a problem with details. I get lost in them so often try to avoid it.

    I just tell myself everyday, if it's meant to be done, I'll do it. Whatever that entails. It's to a point where it seems like a certain kind of breeze would change it all.

    All we can do is keep living and remain open to the idea that one day it will click.
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    Be easy.


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    • Profile picture of the author midasman09
      Banned
      Jay...I feel compelled to jump in here. Why? Because so many people starting out in biz do NOT have the experience or inclination to SELL something...either a product or a service.

      AND....especially (like you) .....do NOT want to contact prospects In_Person! It scares the crap out of them.

      So...what do you do? Here's my 2 Lesson Answer;

      1) FIND OUT WHAT PEOPLE WANT...
      then....
      2) PROVIDE IT FOR THEM!

      Show IT (what they want) to them....then tell them they can HAVE IT... all they gotta do is PAY for it!

      Example: I first learned this in my "Mail-Order" days. I was running ads for Biz Project X in national magazines. I created a "Sales Funnel" where those interested in what I was selling could PHONE my "24Hr Voice Mail" to get "more info".

      Well...when they phoned my 24hr Voice Mail they heard a 2 min "pitch" of me expounding on why they need to get more info and...the wind-up to my Voice-Mail Pitch was for them to ....."leave their Name & Mailing Address at the sound of the Beep".

      So....everyday I would check my Voice Mail and mail out a 4-page sales letter HOWEVER....after doing this for a couple weeks (with minor response for orders)....I decided to add ONE MORE STEP to my 'Sales Funnel"!

      Which was.....adding the program I was selling IN THE MAIL PACKAGE!

      And....on the last page of my Sales Letter I said; Hey! You like what you've read thus far..how YOU can benefit ....well....rather then placing an order and WONDERING WHEN....or IF....you will receive it....Guess What?...YOU ALREADY HAVE IT! It's in the CD you received.!

      No wondering WHEN or IF you will receive it! Just phone my order office, give them your credit card and....the clerk will give you an "UN-Lock Key"!

      All you have to do then is...pop the CD into your pc and enter the "Key" and...IT IS YOURS!...WITHIN THE NEXT FEW MINUTES!

      Jay...my orders went from 1/2 of 1% to over 25% of ALL who asked to receive my Sales Package.

      So...this taught me a BIG Lesson on "How To Sell Stuff....Remotely!"

      So....case in point, that was back in the "dark-Ages" of marketing! Fast forward to 2013 and....Guess What? ....the SAME "emotional triggers" STILL EXIST!

      Example: If I were to tell a local Roofing Contractor; "Hey Mike, I can bring you a bunch of Leads of local home owners wanting to have their roof repaired or redone! Guess what Mike would tell me; "Ya Sure Don!"

      But....what if I had uploaded a "Roofer" Promo Video to YT for the KeyWord..... "Roofing in Town" (used Call Fire to direct calls to my prospects phone)

      And....on my CallFire account I see that there have been 2 calls to my POTENTIAL CLIENT column....do YOU think I would have ANY PROBLEM getting this roofer to pay little ol' me....$500 A MONTH for Leads?

      You betcha yer boots!

      Don Alm.....Produce before they pay
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      • Profile picture of the author RentItNow
        Originally Posted by midasman09 View Post

        AND....especially (like you) .....do NOT want to contact prospects In_Person! It scares the crap out of them.

        So...what do you do? Here's my 2 Lesson Answer;

        1) FIND OUT WHAT PEOPLE WANT...
        then....
        2) PROVIDE IT FOR THEM!

        Show IT (what they want) to them....then tell them they can HAVE IT... all they gotta do is PAY for it!
        Brilliant Midas. You said exactly what was on my mind. I know VERY successful sales people that work day in and day out and get paid well for their time. Not what I want. I want to automate that process and present it to millions, not 20 a day or however many I can call in one day.

        Here is some direct advice tho, Jay....forget the sales people. Put that totally out of your head it RARELY works out. You are the sales person, you just need someone else to do everything else. The SECOND you have to hire a salesperson, you killed it. They are not going to want to do what you do just as badly as you when they hit a wall. If you get someone that is not the case with, you are going to have to pay them WAY more than you think.

        The one thing I noticed about your post and I will just be brutally honest is you are talking about what YOU want, what YOU should do, find people to sell for YOU. Needs to be the reverse thinking. The person that will potentially buy your service or product can give a cr@p about you or your problems, they have one (or many more) of their own. What is that problem? How can you help them solve it? How much is it worth to them? Will they pay it? Can you make enough to survive or get fund your goals with that? Will it REALLY solve their problem or can you partner with other people (businesses) that will help you solve your customer's problem?

        The last question will solve your loneliness issues a bit because you can partner with like minded people that the two or more of you can help others and get paid to do so. You can also share wins and loses at the end of the week and learn from each other.

        The most successful people I know are hardcore helpers and the money follows. They are working at one product, love that product to death, love selling it, people gravitate to them to buy it and at the end of the day, they make tons of money to achieve their real life goals.

        The last two things I have learned are the difference between selling door to door or call to call...making very little money...or making a good living....never approach people to sell them something in person! Let them approach you as Midas said and your price doubles. People underestimate this fact all the time and I merely have to say the difference between Apple and someone else that makes MP3 players is this fact. The second lesson I learned is the importance of rarity. It is the major cornerstone of business, marketing and sales. Use it constantly. I used to add it in as an after thought but now realize its importance or criticalness.

        Well that's my thoughts.
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        I have no agenda but to help those in the same situation. This I feel will pay the bills.
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  • Profile picture of the author AnneE
    Jay, what are you selling? Or don't you feel comfortable discussing that? I gather your business is such that you make sales either face-to-face or on the phone? As opposed to throwing a sales page out there and just hoping people show up and buy?

    It does seem like you need one or more accountability partners. I've had a few accountability partners, but generally done better with paid programs.
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  • Profile picture of the author internetmonkey
    I often feel the same way. When working by yourself, for yourself the motivation factor can be tough.

    I've thought about trying to find an accountability partner myself lately.
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    • Profile picture of the author ronr
      Jay I appreciate your honestly. It's a nice change from all the bravado we often see on this board. I know you aren't the only one who feels this way.

      Instead of trying to work through it why not do what you like the best and get others to do the rest?

      If you like the other parts of offline marketing, hire a telemarketer or outsource some other type of prospecting so you aren't the bottleneck.

      Or maybe don't do offline marketing. It's not for everyone. You might be a lot more motivated with other online methods, newsletters, blogs, affiliate programs, etc.

      Some of the most successful people don't try to battle through the parts of business building they either don't like or aren't good at, they get others to do it and do the parts they like or are best at.

      Ron
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  • Profile picture of the author jeffsolochek
    Originally Posted by Jay Rhome View Post

    Let me first say I have worked in sales before. Face to face mostly, but on the phone as well. And I'm quite good to be honest, so my poor results or lack of action is not based on feeling incompetent. In fact I'm pretty sure I can get good results. I'm not a "tech guy" who fears talking to people. SO WHY AM I NOT TAKING ACTION???

    I don't think I fear rejection THAT much. Debt and financial ruin doesn't even seem to get me going. It's like I'm waiting to be "saved" from this. Ridiculous.

    Writing this post makes me sick. Yet it needs to be done! And the goal is not to rant, but to be solution oriented as I'm sure many are going through that right now, and some of you might have been there yet have triumphed.


    Some possible solutions:


    GOALS
    Find really better goals and imprint them in my mind.
    And link those goals to action.

    I have made these calculations many time. It should be VERY convincing yet as it's been a while since I've had success, it's like I don't believe it the numbers. Will still be useful once I get going.

    The same with goals. Until you achieve some or something special, they seem so unreal emotionally, even if they are all plausible to a rational mind. It's like I can't get emotionally driven with them as I should be.


    Find partners - stop being alone.
    I think that's the #1 issue here. Lack of accountability for one, and all successful athletes, sales people businessmen etc. I see are in a good environment, not working alone from home. (Though I think if I get momentum through a winning environment than I will get results too by myself. Question of habits)

    To this end:

    I will try to hire salespeople. As I train them, I have to be active. I have to be man up and show how it's done to them. I have to get results in front of them.

    In the meantime, I have to do something! It's eating me up. I can't believe how cowardly I am! Maybe I should contact other people working by themselves in non-competitng fields just so we do it. Damn I'm disappointed in myself


    Suggestions?
    Just a few thoughts here. don't set goals but instead use steps ie. Rather than going to the bowling alley and saying I'm going to get a strike what are the things you need to do to get to that point. Step one Goto the bowling alley Step Two rent out some good bowling shoes. step three pick an alley. step four. pick out a good bowling ball. After you complete each step give yourself a pat on the back, congratulate yourself.

    To help you get the mindset you need look up the local group of BNI which stands for Business Network International. I think they are a dot org. Basically you will get together with other businesses in your community, usually done over Breakfast, and you and all the other business owners will exchange ideas.

    Besides the group above I'm sure a lot of your local Churches and Temples have groups somewhat like this. What about joining the local PTA at your kids school?

    I'm a lot like you, I have a lot of great talents. I just need to get off my butt and start taking action.

    I hope this info helps.
    Signature

    Jeff Solochek
    http://www.jeffreysolochek.com/blog
    http://www.networkcelebrity.com

    I also build blogs for companies and individuals

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    • Profile picture of the author midasman09
      Banned
      Jay.....quick key:
      .....produce a product then ask prospects if they WANT it!

      Don Alm...
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  • Profile picture of the author Jay Rhome
    "Don Alm.....Produce before they pay"
    Yes, for some reason I have put off doing the leads model but it seems the easiest to sell, and the best of the "Produce before they pay" model, which is an approach I like. I want to bring value to my customers. Maybe that's why rejection bugs me. I really want to produce value, and I know I can, so it makes angry when I get rejected and less in the mood to "help them out" as it should to drive me.


    "If you like the other parts of offline marketing, hire a telemarketer or outsource some other type of prospecting so you aren't the bottleneck."
    Oh I plan on doing that. And right now. But I do believe you have to know how to do it to be able to teach it and systematize it. You can't just outsouce without knowing the process unless the hired people are REALLY good.


    "don't set goals but instead use steps"
    Good idea! I do think I'm too hard on myself. Not that I denigrate myself, not at all, but I expect a lot more out of myself, so I do not recognize smaller accomplishments/steps like I should to build that momentum.


    "I've had a few accountability partners, but generally done better with paid programs."
    You mean as in paid coaching?


    Thanks for all the help guys!
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  • Profile picture of the author bluecoyotemedia
    Jay

    thinking about working for the whiteman and getting a paycheck W2 where they steal my money from me.. is very motivating to never ever get to that point
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    Skunkworks: noun. informal.

    A clandestine group operating without any external intervention or oversight. Such groups achieve significant breakthroughs rarely discussed in public because they operate "outside the box".
    https://short-stuff.com/-Mjk0fDExOA==

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  • Profile picture of the author PanteraIM
    Yeah you nailed it when you say you expect to be 'saved.'

    I'm going to be blunt:

    It sounds to me like you are rationalizing not taking action because you 'already know' that you can get good results. That in itself is meaningless, but is a nice way to preserve your ego while at the same time doing nothing.

    The reality is that noone here can give you any advice that is going to make this decision easier.

    If you are too afraid to do prospecting then you are ****ed. Give up then.

    Because you are imagining this into some big event then of course you are going to have massive amounts of anxiety that you'll rationalize into procrastinating.

    Just stop being a pussy do it. Take responsibility.

    I think the truth is that you say you want xx but really you are more concerned with not being hurt, your ego or otherwise. Accepting the fear is the first step in releasing your brakes.

    Imagine there's a gun pressed against your head, force yourself to do the calls or your family dies, or something like that.

    The thing is that if you keep listening to your emotions they are going to **** you up. They are there to keep you consistent with your present under-achiever identity.

    You know that's not who you want to be, so ignore your emotions and do it anyway.

    The logical thing to do to achieve your goals is to pick up the phone.
    Logically if you don't do your prospecting calls then you will be stuck with your present circumstances. What is it that you want?

    If you do it enough your identity will shift from being someone lazy to a high achiever. This is what happened with me, but for awhile you will be contesting a lot with your old behaviours that do not serve you.

    Eventually those same emotions constricting you will start pushing you forward and it will seem weird NOT to make calls, but this mechanism takes time to develop but not that long. 2 to 3 months of solid effort is required, but that will equate for you into a lifetime of sales and personal fulfilment.
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    you cant hold no groove if you ain't got no pocket.

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    • Profile picture of the author Jay Rhome
      Originally Posted by PanteraIM View Post

      Yeah you nailed it when you say you expect to be 'saved.'

      I'm going to be blunt:

      It sounds to me like you are rationalizing not taking action because you 'already know' that you can get good results. That in itself is meaningless, but is a nice way to preserve your ego while at the same time doing nothing.

      The reality is that noone here can give you any advice that is going to make this decision easier.

      If you are too afraid to do prospecting then you are ****ed. Give up then.

      Because you are imagining this into some big event then of course you are going to have massive amounts of anxiety that you'll rationalize into procrastinating.

      Just stop being a pussy do it. Take responsibility.

      I think the truth is that you say you want xx but really you are more concerned with not being hurt, your ego or otherwise. Accepting the fear is the first step in releasing your brakes.

      Imagine there's a gun pressed against your head, force yourself to do the calls or your family dies, or something like that.

      The thing is that if you keep listening to your emotions they are going to **** you up. They are there to keep you consistent with your present under-achiever identity.

      You know that's not who you want to be, so ignore your emotions and do it anyway.

      The logical thing to do to achieve your goals is to pick up the phone.
      Logically if you don't do your prospecting calls then you will be stuck with your present circumstances. What is it that you want?

      If you do it enough your identity will shift from being someone lazy to a high achiever. This is what happened with me, but for awhile you will be contesting a lot with your old behaviours that do not serve you.

      Eventually those same emotions constricting you will start pushing you forward and it will seem weird NOT to make calls, but this mechanism takes time to develop but not that long. 2 to 3 months of solid effort is required, but that will equate for you into a lifetime of sales and personal fulfilment.
      Yep you nailed it. I agree with all you wrote.

      Not making another excuse as I have to start doing my calls right now, but I do think I need other people to work with to get the ball really rolling. Maybe not "need" but it would greatly stack the odds in my favor. Willpower is not enough to last. There is a reason athletes have teammates and coaches, trophies and titles to aim for. That telemarketing call centers produce more than people working from home. Etc.

      I want to get to that point you beautifully wrote as
      "Eventually those same emotions constricting you will start pushing you forward and it will seem weird NOT to make calls, but this mechanism takes time to develop but not that long. 2 to 3 months of solid effort is required, but that will equate for you into a lifetime of sales and personal fulfilment."
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      • Profile picture of the author Claude Whitacre
        You need to have an outside force that makes you prospect.

        Hiring one person to train is one way. I've hired a salesman for the sole purpose of getting me to work harder. It worked well, and soon I had a highly trained rep.

        I also used to send out direct mail that said I was going to call that week for an appointment. It forced me to call.

        You can also do advertising (there are a million ways to do this) that causes prospects to call you. It forces you to work, because it's almost impossible to not pick up the phone when it is ringing.

        That's pretty much what I've got.
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        One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

        What if they're not stars? What if they are holes poked in the top of a container so we can breath?
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  • Profile picture of the author Jason Kanigan
    There IS an irrational fear of prospecting.

    There's a rational fear, too, but we can deal with that easily.

    The irrational fear is why boiler rooms need to hire 100 people and maybe 1 or 2 work out...after the rest burn up and run home after less than an hour.

    Obviously they don't know what it is, or how it works.

    The guys and gals with the superhuman drive (ie. a HUGE reason to continue past the fear), or those who just don't care what others think, are the ones who push through this and last.

    So don't be surprised you're feeling this way. It's one of the common things I've found with everyone who's considering phone prospecting all over the planet--whether English is their first language or not. It's a universal human fear.
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    • Profile picture of the author Claude Whitacre
      Originally Posted by Jason Kanigan View Post

      There IS an irrational fear of prospecting.

      There's a rational fear, too, but we can deal with that easily.

      The irrational fear is why boiler rooms need to hire 100 people and maybe 1 or 2 work out...after the rest burn up and run home after less than an hour.

      Obviously they don't know what it is, or how it works.

      The guys and gals with the superhuman drive (ie. a HUGE reason to continue past the fear), or those who just don't care what others think, are the ones who push through this and last.

      So don't be surprised you're feeling this way. It's one of the common things I've found with everyone who's considering phone prospecting all over the planet--whether English is their first language or not. It's a universal human fear.
      Jason; What the heck do you know about prospecting? Oh, wait...you wrote a book about prospecting!

      Here's a link;
      Amazon.com: Why Cold Calling Doesn't Work eBook:...Amazon.com: Why Cold Calling Doesn't Work eBook:...
      Signature
      One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

      What if they're not stars? What if they are holes poked in the top of a container so we can breath?
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  • Profile picture of the author Climb Online
    Originally Posted by Jay Rhome View Post

    In fact I'm pretty sure I can get good results. I'm not a "tech guy" who fears talking to people. SO WHY AM I NOT TAKING ACTION???
    Because it just plane old sucks. You can dress mutton up as lamb but its still mutton.

    I love talking to prospects on the phone, when they call me... and there are plenty of ways to do that, you are a marketer for gods sake

    Don't get me wrong, I have done it and will no doubt have do so again at some point, but it still sucks. No affirmations are ever gonna change that for me!

    I now accept that fact and do not try to fight it...
    Signature

    "It is your choice of message that targets the customer, not your choice of media. There are rare exceptions, of course. But not many."
    - Roy H. Williams

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  • Profile picture of the author Jay Rhome
    You need to have an outside force that makes you prospect.

    Hiring one person to train is one way. I've hired a salesman for the sole purpose of getting me to work harder. It worked well, and soon I had a highly trained rep.
    That is my current strategy. Even THAT is a numbers game. I've played it before and got tired of it. But it's the best strategy IMO.

    My angle with that is I try to get REFERRALS out of the candidates, so I can train them in their somewhat warm market during their training. If they referred me, the deal is they get paid as if they had done the sale, even though I might have done 100% of the work past the introduction.

    Amazing how little success I've had with such a sound approach. But again, it's a numbers game... and if I get a real rep out of it the ROI would be sky high so I have to keep doing that.

    Case in point of the numbers game for sales reps: I had a 50 minute interview/almost coaching session with a very excited girl by phone and join.me last night. She was VERY enthusiastic, was already thinking of a lot business owners she knows (she works in the bar scene), etc. Since then, no news. Now it's only 26 hours or so, but still, she seems to have vanished while the next steps were clear.


    The irrational fear is why boiler rooms need to hire 100 people and maybe 1 or 2 work out...after the rest burn up and run home after less than an hour.
    Because it just plane old sucks. You can dress mutton up as lamb but its still mutton.

    Don't get me wrong, I have done it and will no doubt have do so again at some point, but it still sucks. No affirmations are ever gonna change that for me!
    Mostly true of course. But I'm not even talking cold calling here. I have some people making appointment/interest calls for me so the prospects are "warmed" already. And even using non-phone methods like LinkedIn I'm not pulling the trigger.

    Like you say, we are marketers. Now, I don't just want to wait for people to come to me as I don't think the volume would be enough. I do believe in our kind of services (offline marketing), marketing is not enough for our field. There has some to be a lot of SELLING as well.

    I have to face it: I'm a rut right now. I need to get in action mode. Ideally, I'd like to partner up with people in action mode, at least in one way, so I can copy them and inspire them too. Just writing how pathetic I am makes me angry and ready for work. I work well with counter-examples too. And writing all this makes ME the counter-example :rolleyes:
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  • Profile picture of the author DaniMc
    Man I read this earlier today and have been too tied up to reply.

    You are being hard on yourself. I don't think you are a coward or wimpy. In fact, the life you have led thus far takes more courage than 95% of humans will ever know!

    I'll start with a broad concept you may have heard:

    When your WHY is strong enough, the HOW will work itself out.

    Or

    If the WHY is big enough, almost ANY how will do.

    The fact is, you are actually in a very, very good place. There is no reason for you to be negative about where you are. We all get into business because we want to be free, rich, and happy. We want to do all the fun stuff and give the money away to those we love.

    So we get to work. We go after the money. It feels great at first. Those first successes are as sweet as honey. Then once we've had some success, something changes.

    Have you ever noticed that new relationships are awesome, and as soon as some sort of commitment occurs, something changes? Then when marriage occurs, it changes more. It stops being as easy. Sure, it's still wonderful but more work is involved. That's the process of going deeper. It's where the real rewards are found.

    Being in business is kind of like that. You've had some success...but the exhilaration of the money has worn off a little. The money isn't a big enough motivator anymore. Some people don't reach that point until they have millions. Some reach it sooner. So you sit there wondering what the hell is wrong with you. "Why don't you want this money?!?!"

    It's like expecting to have an always new relationship.

    You are alright Jay. You've got value to offer, your mind just doesn't know WHY it should work that hard. Our subconscious is a VERY, VERY powerful and untamed beast. We dance with it every single day.

    Think about the primitive processes which are driving whether or not you take action. When your deep brain is deciding what to do with a situation, it says:

    1) Is it dangerous?
    2) Can I mate with it?
    3) Can I eat it?

    And that is it.

    You have to turn the tables on those processes that are currently working against you. You have to find out why it is dangerous if you DON'T do the work. And that is about much more than debt or being poor. If money were the answer, you'd still be chasing it.

    For me - I have spent a lot of time figuring out my life template. Figuring out what my true potential is.

    I have this idea in my mind where I must end up in order to not be a failure. And anything short of that will be my fault.

    The truth is - I don't care about the money anymore. Getting more money or losing money no longer affects me. Sometimes I wish it did. I picked up another $1,300 today. It was the easiest thing in the world. I wish it was exhilarating. But it isn't anymore.

    If I made this about chasing money, I'd be screwed. I'd be feeling like you feel right now. Instead - I have lives to change. I have a world to touch. I have an empire to build. I have a legacy to perfect. But even THOSE are superficial.

    My most precious pursuit. What drives me daily. Is a thirst to figure out, FOR REAL, what my true potential really is.

    99% of us never get close to realizing our potential. I must.

    It is my ETHICAL, MORAL responsibility as a human being to reach my potential. Every day that I let myself off the hook, is a day I am being immoral. I am harming the world.

    I OWE it to my family to be a success. My community NEEDS me to shine. This potential that we all keep bottled up inside MUST be released.

    But that's just me.

    Jay, you aren't any of those bad things. And there is no reason to beat yourself up. Instead, you should pat yourself on the back. You have risen above money being your only calling. It isn't motivating you anymore.

    Now - it's much deeper. It's time to go DEEP. Figure out WHY you need to do this.

    Jim Rohn said "Don't make a million dollars because of what it will buy you. Make a million dollars because of what it will make of you."

    The farther down this road I go, the more I transform into something else. Something better. Still me, but a better version.

    I need to be the very best human being I am capable of being. And the only way to do that, is to reach for my potential.

    After all - That is the reason you made this post. You are having a conflict. You want the money. And you think you need the money to be what you need to be. Because you are putting money in this powerful position, you are having a conflict.

    "Having money will make me x,y,z - so why don't I want the money??"

    It's a fallacy. The money isn't it. Your subconscious knows it. Your logical brain is telling you "GO GET MONEY" while your subconscious is saying "I DON'T GIVE A DAMN ABOUT THE MONEY."

    You gotta find out what your subconscious really cares about, and then trick it. Make success in business the only way to get what it wants.

    Give yourself a strong enough WHY - and your mind will make the rest happen.

    For me, I know my next steps are to develop even more as a leader. So, although it is scary, I'm about to hire a boatload of people. It gives me that exhilarating feeling again. That's how I know I'm on the right track.

    So what is it? What about you personally needs to happen next? Attach THAT to your business and you will begin to feel compelled to work. You wont have a choice.

    Don't be mad at yourself. You are on the EDGE of greatness!
    Signature
    Be kind, for everyone you meet is fighting a hard battle.
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    • Profile picture of the author ADukes81
      Originally Posted by Dan McCoy View Post

      Man I read this earlier today and have been too tied up to reply.

      You are being hard on yourself. I don't think you are a coward or wimpy. In fact, the life you have led thus far takes more courage than 95% of humans will ever know!

      I'll start with a broad concept you may have heard:

      When your WHY is strong enough, the HOW will work itself out.

      Or

      If the WHY is big enough, almost ANY how will do.

      The fact is, you are actually in a very, very good place. There is no reason for you to be negative about where you are. We all get into business because we want to be free, rich, and happy. We want to do all the fun stuff and give the money away to those we love.

      So we get to work. We go after the money. It feels great at first. Those first successes are as sweet as honey. Then once we've had some success, something changes.

      Have you ever noticed that new relationships are awesome, and as soon as some sort of commitment occurs, something changes? Then when marriage occurs, it changes more. It stops being as easy. Sure, it's still wonderful but more work is involved. That's the process of going deeper. It's where the real rewards are found.

      Being in business is kind of like that. You've had some success...but the exhilaration of the money has worn off a little. The money isn't a big enough motivator anymore. Some people don't reach that point until they have millions. Some reach it sooner. So you sit there wondering what the hell is wrong with you. "Why don't you want this money?!?!"

      It's like expecting to have an always new relationship.

      You are alright Jay. You've got value to offer, your mind just doesn't know WHY it should work that hard. Our subconscious is a VERY, VERY powerful and untamed beast. We dance with it every single day.

      Think about the primitive processes which are driving whether or not you take action. When your deep brain is deciding what to do with a situation, it says:

      1) Is it dangerous?
      2) Can I mate with it?
      3) Can I eat it?

      And that is it.

      You have to turn the tables on those processes that are currently working against you. You have to find out why it is dangerous if you DON'T do the work. And that is about much more than debt or being poor. If money were the answer, you'd still be chasing it.

      For me - I have spent a lot of time figuring out my life template. Figuring out what my true potential is.

      I have this idea in my mind where I must end up in order to not be a failure. And anything short of that will be my fault.

      The truth is - I don't care about the money anymore. Getting more money or losing money no longer affects me. Sometimes I wish it did. I picked up another $1,300 today. It was the easiest thing in the world. I wish it was exhilarating. But it isn't anymore.

      If I made this about chasing money, I'd be screwed. I'd be feeling like you feel right now. Instead - I have lives to change. I have a world to touch. I have an empire to build. I have a legacy to perfect. But even THOSE are superficial.

      My most precious pursuit. What drives me daily. Is a thirst to figure out, FOR REAL, what my true potential really is.

      99% of us never get close to realizing our potential. I must.

      It is my ETHICAL, MORAL responsibility as a human being to reach my potential. Every day that I let myself off the hook, is a day I am being immoral. I am harming the world.

      I OWE it to my family to be a success. My community NEEDS me to shine. This potential that we all keep bottled up inside MUST be released.

      But that's just me.

      Jay, you aren't any of those bad things. And there is no reason to beat yourself up. Instead, you should pat yourself on the back. You have risen above money being your only calling. It isn't motivating you anymore.

      Now - it's much deeper. It's time to go DEEP. Figure out WHY you need to do this.

      Jim Rohn said "Don't make a million dollars because of what it will buy you. Make a million dollars because of what it will make of you."

      The farther down this road I go, the more I transform into something else. Something better. Still me, but a better version.

      I need to be the very best human being I am capable of being. And the only way to do that, is to reach for my potential.

      After all - That is the reason you made this post. You are having a conflict. You want the money. And you think you need the money to be what you need to be. Because you are putting money in this powerful position, you are having a conflict.

      "Having money will make me x,y,z - so why don't I want the money??"

      It's a fallacy. The money isn't it. Your subconscious knows it. Your logical brain is telling you "GO GET MONEY" while your subconscious is saying "I DON'T GIVE A DAMN ABOUT THE MONEY."

      You gotta find out what your subconscious really cares about, and then trick it. Make success in business the only way to get what it wants.

      Give yourself a strong enough WHY - and your mind will make the rest happen.

      For me, I know my next steps are to develop even more as a leader. So, although it is scary, I'm about to hire a boatload of people. It gives me that exhilarating feeling again. That's how I know I'm on the right track.

      So what is it? What about you personally needs to happen next? Attach THAT to your business and you will begin to feel compelled to work. You wont have a choice.

      Don't be mad at yourself. You are on the EDGE of greatness!

      [stands up] [applauds]

      Well said, man. Wow!

      If you ever make it out to Sin City, please let me know, would love to grab a beer.
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      • Profile picture of the author DaniMc
        Originally Posted by ADukes81 View Post

        [stands up] [applauds]

        Well said, man. Wow!

        If you ever make it out to Sin City, please let me know, would love to grab a beer.
        I am flying there tomorrow afternoon!

        PM me your phone number...I'll shoot you a text.
        Signature
        Be kind, for everyone you meet is fighting a hard battle.
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        • Profile picture of the author ADukes81
          Originally Posted by Dan McCoy View Post

          I am flying there tomorrow afternoon! I'm in LV through Sunday.

          PM me your phone number...I'll shoot you a text.
          No Way! Wow!

          PM being sent
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  • Profile picture of the author Rearden
    You should do one of three things:

    1) Continue to be a wimp and watch your business, then your life crumble. Clearly you have not been disturbed by losing everything -- your family, your possessions, and your pride. Clearly you're too comfortable, and without conviction, to succeed.

    2) Go work for someone else who can force action or hold your employment at hostage. Seems like you don't have the conviction of your intentions working for yourself.

    3) Find something you believe in that drives you to excel. I tried selling websites, and, like you, had no conviction and quit. I went back to selling life insurance and realized how much impact I had on my clients and their family.

    I succeed because I believe; my work is my life; it's where I draw out 90 percent of my identity. It's what powers me through prospecting, getting rejected most of the time, and having down weeks. I am a convicted evangelist for life insurance.

    You must have that same belief in your service to win over the long-term. Or you'll fail.
    Signature
    David Duford -- Providing On-Going, Personalized Mentorship And Training From A Real Final Expense Producer To Agents New To The Final Expense Life Insurance Business.
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    • Profile picture of the author Aaron Doud
      Originally Posted by Rearden View Post

      3) Find something you believe in that drives you to excel. I tried selling websites, and, like you, had no conviction and quit. I went back to selling life insurance and realized how much impact I had on my clients and their family.

      I succeed because I believe; my work is my life; it's where I draw out 90 percent of my identity. It's what powers me through prospecting, getting rejected most of the time, and having down weeks. I am a convicted evangelist for life insurance.

      You must have that same belief in your service to win over the long-term. Or you'll fail.
      Thanks for this. I needed to hear it.
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  • Profile picture of the author historial0racle
    It takes more than willpower. You need to have a strategy. Whenever I’ve been in a slump, I’ve discovered that it’s often because I have too much going on in my life. I’m trying to do too much. And it saps my energy and motivation. It’s probably the most common mistake that people make: they try to take on too much, try to accomplish too many goals at once. You cannot maintain energy and focus (the two most important things in accomplishing a goal) if you are trying to do two or more goals at once. It’s not possible — I’ve tried it many times. You have to choose one goal, for now, and focus on it completely. I know, that’s hard. Still, I speak from experience. You can always do your other goals when you’ve accomplished your One Goal.
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  • Profile picture of the author bizgrower
    I think what Rearden said might be on point. Only you know for sure what really applies to your situation. Are you doing what you want to be doing, or just giving it a go because people make money in this field?

    Also, some people are not meant to be entrepreneurs. There is nothing wrong with getting hired by someone to do what you're good at doing. Let them get business and provide structure.

    Dan
    Signature

    "If you think you're the smartest person in the room, then you're probably in the wrong room."

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  • Profile picture of the author bizgrower
    Self respect and the respect of others could be another WHY.
    Being a job creator could be another WHY.

    The Misconceptions of Entrepreneurship | LinkedIn

    Edit:
    Being an inspirational person could be another WHY.
    Signature

    "If you think you're the smartest person in the room, then you're probably in the wrong room."

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  • Profile picture of the author mjbmedia
    Are you sure you're not afraid of success?

    For instance when you win a client, are the next steps a burden or do you have processes in place so all you have to do is a few simple things and the wheels start turning ?

    See here, an old thread that may be useful
    Signature

    Mike

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  • Profile picture of the author Jay Rhome
    Because I honestly don't think it is fear holding you back. Which is what happens to most people on these boards. No it is a form of lazy that I too have that holds you back. "Why do ______ when I am doing great now." The idea being that the reward is not great enough to justify it.

    So to make the reward greater you have to find a greater reward. You can do that via pain (as I talked about here, aka what is your life missing) or pleasure (my first post, aka what do I really want that I can get only if I do _______).
    You really nailed it. I've realized for years I'm pleasure motivated. I actually had to learn that most people are pain avoiders to be a better closer. I have to find a way to make my objectives feel real so they can drive me, as the issue with pleasure goals is that they are harder to feel. Pain we want to avoid is usually very real...

    Yes I have been hard on myself but I needed that. UNDISCIPLINED should be the big one on the title, not coward, even though I am protecting my ego for sure by acting less.


    Also, some people are not meant to be entrepreneurs. There is nothing wrong with getting hired by someone to do what you're good at doing. Let them get business and provide structure.
    It pains me to realize I've had more success in a "provided structure" but I have no doubt I'm meant for entrepreneurship. No doubt at all. And great entrepreneurs have NOT done it alone. They created a structure, and/or hired people good at the structure part


    I succeed because I believe; my work is my life; it's where I draw out 90 percent of my identity. It's what powers me through prospecting, getting rejected most of the time, and having down weeks. I am a convicted evangelist for life insurance.

    You must have that same belief in your service to win over the long-term. Or you'll fail.
    I need to feel deep down that about 1 of every 10-12 clients will be businesses I love to work with and that impact the world. Most are not inspiring to be honest, yet the idea is to focus on the great ones.

    I see it as another reason to hire and coach people, because that inspires me to help people succeed, and I have a structure set up in a way that if they succeed, I succeed too. I even give them recurring income from client accounts with monthly payments.

    I was very good at hiring and developing sales people a decade ago. I guess I'm amazed that I have gotten so little results from "prospecting for sales rep" with what I offer. From my end, a problem is that I wasn't engaged fully mentally, wasn't committed enough to my work to commit to people I hired. That's changed NOW.


    You guys have been awesome. I has REALLY helped me. I hope it'll serve others too!

    BIG THANKS to you, Dan, for taking the time and effort to write what you did. Inspiring to say the least. I'll be reading this over again and again. You really made a difference for me. I'll never forget it.
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    • Profile picture of the author mjbmedia
      Originally Posted by Jay Rhome View Post

      BIG THANKS to you, Dan, for taking the time and effort to write what you did. Inspiring to say the least. I'll be reading this over again and again. You really made a difference for me. I'll never forget it.
      Dans' new book theme ???
      Signature

      Mike

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  • Profile picture of the author Aaron Doud
    Good read on this subject I just found.

    How to Create Change
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  • Profile picture of the author RentItNow
    Actually sorry two more points to follow to help you out of your funk....don't waste too much time testing ideas or building complex sales systems that may or may not work. Fail fast! Setup sites using google sites if you have to. Use adwords to test things REALLY fast. While some people are still working on their pretty sales sites and setting up bank accounts, I am making money sometimes in less than a day and a few hours work. Put your time into refining the ones that work.

    Point 2, if you cant automate it, dump it and move on to the next.
    Signature
    I have no agenda but to help those in the same situation. This I feel will pay the bills.
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    • Profile picture of the author midasman09
      Banned
      Jay...one more thing; always know that; NOTHING MOVES UNTIL SOMETHING IS SOLD!

      When I first got in business I joined a "Inventor-Patent" discussion group. It met every Tuesday eve at the local YMCA. The first thing I noticed was ALL .....I mean EVERY LAST ONE OF THE 20 "INVENTORS" attending, had ONE FEAR; "SOMEONE WILL STEAL MY IDEA!"

      And....I'll never forget this one guy who had a "really great" Tool that he was in the process of getting a patent on. And...it was........ a great new tool idea. He had hired a Patent Attorney ...paid $5,000 up front and.... he asked the "class" what they thought of his "New Tool".

      Only problem was; he was too AFRAID to describe WHAT IT WAS! For FEAR that someone in the class might "Steal the Idea and Run with it"

      So....here's when I realized that I....yes, "Me, Myself and I" would be successful in business.

      I looked at the situation; Here was a guy who had "apparently" came up with a unique device......unique enough for him to give a Patent Attorney $5Grand.

      So.....my advice was Twofold;
      1) Nothing moves until something is Sold
      and
      2) The "FIRSTEST with the MOSTEST".....WINS!

      And....the guy finally got a Patent on his product and went to Sears. Showed them the product (they LOVED it) Showed them his Patent. Great! Then they told him something I've heard throughout ALL my Sales career; "Fine! WE'LL GET BACK TO YOU!"

      So...sure nuff, they did NOT get back to my inventor friend....they made THEIR VERSION and started selling it in THEIR stores.

      My Inventor friend discovered my 2nd piece of advice, "Firstest with the Mostest....wins! He paid his Patent Attorney a bunch of money to file a Cease and Desist suit against Sears and.....you guesses it....Sears tied up the Suit for YEARS!

      Finally.....after 10 yrs of courtroom episodes....Sears settled for a "measly" sum...not even enough to cover his Attorney Fees.

      Thus....my point is; SELL IT FIRST....THEN WORRY ABOUT HOW TO FULFILL!"

      Don Alm
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  • Profile picture of the author AnneE
    Wow... a lot of good ideas here in this thread. Now you REALLY don't have any excuse for not taking action!!

    You asked what I meant by a paid accountability program, this is the one I've used: http://stayingaccountable.com/

    While there is a little bit of coaching that comes up in the email exchange, it's really mostly about forcing yourself to commit to take actions and then having someone else follow up on whether you took those actions.

    I used to run with people after work. Even in the winter we would go out and run around the lit parking lots (wearing reflective vests). Often I would see co-workers during the day, "Are you running tonight?" "Sure," I'd say. "Of course," I'd think. Then 5 PM would come and it would be very dark and very cold. "Damn, too late to back out now," I'd think. The truth was, once I was out there it was hardly ever so horribly cold, but I would NEVER have gone if I hadn't told someone that I would and known they would be looking for me, even waiting for me to show up.

    So, there I guess I just proved myself wrong -- that was KIND of an accountability program that I did not pay for, but worked awesome. But it's hard to find that other person to work with who is also motivated.

    What's happened to me a couple times is I've had accountability partners where we both have families and day jobs and one of us has a household issue and we stop doing entrepreneur tasks, stop sending the daily email. Suddenly the whole accountability thing breaks down.

    Good luck to you.
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  • Profile picture of the author Michael Rosmer
    Mostly I find stuff about "finding your why", linking goals, etc. doesn't work, it's a nice theory that isn't grounded in practical reality. Some people might be able to make it work but for the most part I find it doesn't, it's certainly never worked for me in spite of trying numerous methods and hasn't worked for the majority of people I know.

    Here's what has worked for me:

    1. Hire people to do what I don't like doing - I did much better when I found inexpensive employees to do the jobs I hated and consequently wasn't motivated to do, for example cold calling, it worked much better for me to have someone else do the cold calling and set up conversations for me

    2. Get around inspired people - I don't mean this by go to a seminar, I mean spend the majority of your time in a work environment where others are working and inspired, little works better for me than having the implicit pressure of my peers driving me

    3. Focus - what I mean by this is cut out the majority of things I'm doing, when I have many things I'm doing I'm less likely to do them, picking one thing provides the best results

    4. Change the environment - this is a huge help with #3, I find focus incredibly difficult, I naturally am curious about and interested in many things. What helps me a lot is to modify my physical environment to eliminate distractions. For example, don't have my email open except for the specific times I'm working on it. Don't leave extra web browser windows open. Don't have physical distractions on my desk around me. Etc. Then be conscious of the impact the environment has on me. Here's a simple example, if I've got only a spreadsheet with a list of names and contact info to call and a phone it's a lot harder to avoid that phone than when I have 10 other things to distract me.

    5. Plan discipline - this one of course sucks but it's part of the process commit to doing the stuff even if I don't like it and make a plan to do it and then follow the plan slowly building the habit


    Hope that helps.
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    • Profile picture of the author DaniMc
      Originally Posted by Michael Rosmer View Post

      Mostly I find stuff about "finding your why", linking goals, etc. doesn't work, it's a nice theory that isn't grounded in practical reality. Some people might be able to make it work but for the most part I find it doesn't, it's certainly never worked for me in spite of trying numerous methods and hasn't worked for the majority of people I know.
      Different things work for different people...but I would respectfully suggest that if finding your why hasn't worked...then you never found it.
      Signature
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      • Profile picture of the author Michael Rosmer
        Originally Posted by Dan McCoy View Post

        Different things work for different people...but I would respectfully suggest that if finding your why hasn't worked...then you never found it.
        The point from my perspective isn't that having a deep burning passion, etc. isn't helpful. It's that the processes of finding it presented in most courses, etc. don't work or at least have an extremely low efficacy rate. I believe there's a very simple reason for this. Motivation is an emotional process. The methods employed in seminars, books, tapes, etc. are logical processes and logic and emotion and almost intrinsically at odds with one another. You can't think yourself into your passion, you can't discover it through thought, you need to experience it emotionally, then recognize it and pursue it, that comes through the natural course of doing things not through sitting in a basement trying to discover what you're passionate about so get out and be effective and be aware of what you feel through the process, when something engages you emotionally and drives you, then pursue it.
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  • Profile picture of the author Jay Rhome
    The one thing I noticed about your post and I will just be brutally honest is you are talking about what YOU want, what YOU should do, find people to sell for YOU. Needs to be the reverse thinking.
    Well, I must say I strongly resented reading that at first. Yeah, a thread about my problems is going to be about me. How can you extrapolate that to my whole demeanor and business approach?

    My main focus is always about bringing value. Getting calls, leads, butts in the chair, foot traffic, sales, profits for clients. For reps it's about helping them reach their goals, paying them well, letting them have a chance at recurring income, etc.

    Anyone in a leadership position knows how it's lonely at the top. To my kids, to my extended family, to business partners, to clients, to employees, to reps, I've always got to be the strong, reliable one. All conversions are always about them, about their issues, about finding solutions for them.

    So that's why a forum like this one is a blessing in so many ways. One of the main ones being were amongst peers and can actually talk about OUR issues for once, and being solution oriented for our own challenges.


    I know VERY successful sales people that work day in and day out and get paid well for their time. Not what I want. I want to automate that process and present it to millions, not 20 a day or however many I can call in one day.

    Here is some direct advice tho, Jay....forget the sales people
    I understand the philosophy of automation, and if possible, bypass the unreliable "human element". But in practice, I've found that while the greatest PITA frustrations are with humans ha ha, it also brings the greatest rewards.

    I'm trying to combine both elements - automation and people. As an example, finding tons of ways to generate interested leads, but letting a sales person close them. Hiring a customer service rep to deal with clients, etc.

    One thing though, is that when a company has a very small amount of personal, it does seem weird, lazy if you will, if I don't also do a good chunk of what I ask others to do. It's human nature. If you have 20 sales reps, they don't expect you to sell as well, and there's an inner competition going on between them. If they're one or two, that ain't happening... So how do you go from 2 to 20?
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    • Profile picture of the author Aaron Doud
      Originally Posted by Jay Rhome View Post

      One thing though, is that when a company has a very small amount of personal, it does seem weird, lazy if you will, if I don't also do a good chunk of what I ask others to do. It's human nature. If you have 20 sales reps, they don't expect you to sell as well, and there's an inner competition going on between them. If they're one or two, that ain't happening... So how do you go from 2 to 20?
      What you "do" and what your employees "do" does not and IMO should not be the same thing. So as long as you appear to be working hard they will assume you are. You merely have to keep the perception, if not the reality, that you are the hardest worker in the company.

      Doing your work is not "lazy". If you have 2 employees and you are doing more than 1/3rd of the total work you are doing too much. Once you get employees you should be focused on working on the business not in the business.

      As for competition among employees you don't need to worry about that. Focus on hiring people who will always be competing against themselves. The A players will compete with each other as well but rather you are small or large you want them to always be self motivated. What you do to reward and the competition that other employees provide should be bonus motivation not what they reply on.

      Not creating an environment which promotes self motivation and growth is on you. And I can tell you from experience that the leader makes a huge difference for even the best and most self motivated of employees.

      __________________________________________________ ______________
      Let me give some real world examples of leadership changing around stores and employees. A leader can take the worst and make them the best.

      In my management career I was a "clean up agent". I would be brought into stores that were under performing with the expectation that I would turn them into average stores or even high performance locations. There was also the expectation that I would need to fire most of the staff. Seems universal that managers believe that bad stores can only be fixed by "cleaning house" and hiring a new staff.

      Here is the best tip I can offer anyone who will supervise managers. If the team isn't performing 99% of the time the manager is the problem not the employees. Most district, regional, and corporate managers wrongly assume the opposite. Just learning this one thing can change your career.

      So I would go into the stores. I would make it clear that the slate was clean. I would not judge them on past performance but only on what I would observe. I also made it clear that I needed their help to learn the store.

      What these two things did was show that I didn't hold any bias towards them. And that I respected that they knew more about certain things than I did. From day one I established that I respected them and needed them far more than they needed me.

      So what were the results?

      Small Retail Store 1:
      When I arrived I was told by the transferring manager and district manager that I would need to fire most of the staff including the assistant manager.

      What actually happened:
      • I fired 0 employees and didn't force any to quit
      • Turnover was the lowest in the district.
      • Year to Year Comp Positive within 60 days.
      • Two Assistants Promoted to Store Manager (Included the one I was told to fire)
      Restaurant 1:
      Told store was scheduled for possible closing. The area did not have enough business to support it and the McD's across the road. Slowest speed of service in company (100 store franchise not whole brand). Store was too slow to make a profit.



      What actually happened:
      • Lowered Labor % to lowest in the district (Busier Stores are suppose to be lower not a low volume store)
      • Made store profitable for the first time in over 5 years
      • Lowest Speed of Service is District (One window store BTW not two) (other managers assumed I was cheating vs. accepting advice)
      • McD's Closed the Location Across from us due to lack of sales within 2 years of me turning the store around.
      Restaurant 2:
      Store was scheduled for remodel forced on them by the brand which should negatively effect the store sales during. Store was not profitable despite having best Store Manager in the district running it (transferred back to larger store he came from 6 months before). They said this was due to the location as mall traffic was not predictable. Slowest Speed of Service in District (had already fixed the old slowest)



      What actually happen:
      • Store Sales Increased During and After Remodel.
      • Store Made Profitable for the first time in over 3 years.
      • Labor and Waste brought into line despite hard to predict mall traffic.
      • Speed of Service brought to better than standard (but not as good as last store).
      • Trained two brand new Assistant Managers one of which went on to be a District Manager 5 years later. (I left the company long before that).
      Small Retail Store 2:
      Was told by exiting store manager (transfered to store closer to home) and district manager that both Assistant Managers would need to be fired as would half the staff. Numbers were ok but only because of actions of Store Manager and minority of staff according to reports.


      What actually happened:
      • Turned Store into the Number 1 Store in the Region by Percentage of Promotions Sold (what they cared most about) (number 105 in the whole company {3,000 stores?})
      • Turned Assistant Manager #2 into the 2nd best seller in the District of promotions (after myself though some weeks she beat me) who often sold more than the other 9 stores combined. She was promoted to Store Manager when I left
      • Properly Trained Assistant Manager #1 who left the company to manage a cell phone store (he is now a District Manager for that company).
      • Fire One Person (Had no choice she falsified her time. Only person I even remember firing. Think it might have been the only person I ever actually fired. All others quit before I had to.)
      In ever single case all the staff and assistant managers needed was someone to believe in them and push them to greatness.

      I will freely admit as a manager I did little to no real work. But I knew "work" wasn't my strong point. Leading, motivating, and delegating tasks along with personal selling were what I brought to the table. Others could clean, straighten and do all the "work". And I got complimented on the the operations (cleanliness and etc) of my stores. Hell I would be more likely to read a magazine than pick up a mop.

      I'm telling you all this to help you understand that leading and managing has nothing to do with "work". In fact the worst managers in my experience are those who do the work themselves.



      Very early in my management career I was taught that fact. Even if you can do a task better than the employee a true manager will still delegate it. A manager is not a doing but a director. If that manager is a leader as well he will have to do less directing because the staff will become self motivated and do it themselves.
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      • Profile picture of the author DaniMc
        Originally Posted by Aaron Doud View Post

        Let me give some real world examples of leadership changing around stores and employees. A leader can take the worst and make them the best.
        ...

        Very early in my management career I was taught that fact. Even if you can do a task better than the employee a true manager will still delegate it. A manager is not a doing but a director. If that manager is a leader as well he will have to do less directing because the staff will become self motivated and do it themselves.
        Psstt....Hey....Aaron....

        You want to own 20 fancy cars?

        Tell that story to everyone you meet.

        Done.
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        Be kind, for everyone you meet is fighting a hard battle.
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  • Profile picture of the author Jay Rhome
    @ Michael and Dan. I agree with both of you. I too have some issues finding that "why" that would drive me. So I think the way Michael approaches it is a great way to get momentum anyhow. Yet like Dan I think getting that "why" is what will keep one focused and driven long range.
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  • Profile picture of the author Bayo
    Originally Posted by Jay Rhome View Post

    SO WHY AM I NOT TAKING ACTION???
    The impact on you (and those around you if you have any) of not taking action is not yet greater than the impact or results of you staying where you are and continuing to endure whatever you're enduring.

    When the results of not taking action exceed whatever feelings or current payback you get from not taking action, when that happens, you WILL do whatever you need to do and stop being, as you say, "a Wimpy Undisciplined COWARD"

    BAYO
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  • Profile picture of the author mjbmedia
    Hi Jay

    When you have the two sales bods you say you have, your focus is then on keeping them busy enough that you need more than two and effective enough that you can realistically afford (the business can I mean) to take on more than two.

    Now personally I would take on someone else to take care of that part while I'd look at other areas to attack and grow , cross selling, upselling to monetise the client base , new services to add, potential JVs to build client base /range of services etc etc.

    At certain points in a businesses growth you have to step out there into thin air and trust , that like the Road Runner, you aint going to plummet to your destruction.
    One guy I know who grew his insurance brokerage organically said every time it was time for expansion ie he needed more staff, he would take on 7 times the number he needed right there and then!
    7 times, so if he truly needed 2 he'd take on 14 , yep and it worked, he be slightly overstretching his current staff up to a certain point so there was a definite need for two more, then hed take the plunge and take on 14 , 'knowing' that because of the new staff ,fresh competition, newer ideas coming in, renewed energy of existing staff having the 'stretching' removed from their days , in a short space of time the 14 would more than pay for themselves and maybe 8 months later he'd be needed to top up the staff again.

    Now granted the first time you/he goes through that its about trusting yourself to get through the other side, but you have to keep moving as a business.
    Innovate or die
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    Mike

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  • Profile picture of the author Rearden
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    David Duford -- Providing On-Going, Personalized Mentorship And Training From A Real Final Expense Producer To Agents New To The Final Expense Life Insurance Business.
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  • Profile picture of the author Saluki Guy
    Accountability is the only way out, unless you can find some untapped discipline you have

    Good luck.
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    There is a tide in the affairs of men which, taken at the flood, leads on to fortune; Omitted — all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat, And we must take the current when it serves, Or lose our ventures. - Julius Caesar by William Shakespeare
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  • Profile picture of the author CurtisSWN
    I just have to say that you are what you think you are. Your language reflects a self/reality concept that automatically denies success. Every time you say you have a "problem", well then you do. You re-empower it. Delete it from your thinking/language now. See what happens. Then, get to work.
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    Earns Me Over $146.72 in 12 Hours. This is Weird, But it Works!
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