If you could "peek" inside your customers mind and gain better rapport...
Wouldn't it make your business so much easier?
Imagine knowing what they exactly want and need and exactly what to say to them.
Practically word for word.
You'd simply need to open your mouth, take a quick breath...and...... Say The Magic Words Your Customers Want To Hear!
Sounds like magic... but... It's actually a real thing. And I'd like to share this "power" with you.
I call this technique "Mind Reading" because... with exactly 3 questions... You can "peek" into your customers deepest desires about business and life. Then...
... Say back exactly what they want to hear, to get them to buy now or at the very least...look at you as the preferred choice.
Ask these 3 questions and increase your chances of getting the customer and definitely build a better rapport with them instantly.
Because I can GUARANTEE if you ask these questions and really listen to their answers, you will not only discover the things that customer initially wanted, but also things they never even thought about till you asked.
Quick Disclaimer: Remember - This is not to be used in any evil manner and only to be used for good and to provide value to your customers. Agree?
Alright since you agreed, Here We Go...
3 Simple But Powerful Questions To Ask...
1-What brought you in or what made you choose to invest in x (your product or service) today?
They answer and then you ask next question regarding the answer given...
2-Why is x(whatever they said was the reason) important to you?
3-Ultimately, what will x (the reason given for being important) do for you?
Or even better especially if in any type of service industry...
What is your ultimate goal from investing in x today?
You'll be amazed when you do this correctly. Those 3 simple questions could absolutely be the difference between the customer choosing you or going somewhere else to price shop.
Those simple, yet powerful questions cause their minds to actually think and it becomes more of an emotional investment versus just a buying purchase.
Remember the old saying...
People buy on emotions and justify with logic.
For example, let's say I own a carpet cleaning business and a customer calls...
"What made you want to call us today?" Then they would say probably "Want carpet cleaned."
"Why is having your carpet cleaned important to you?" Then they would maybe say "We just moved and want to make sure the house is clean. My son has allergies and I hate a dirty house."
Then based on that answer...I might say "You mentioned that you like a clean house, you just moved and your son has allergies...so ultimately what will a quality carpet clean in your home do for you?"
Then they would probably say "I want my son to be healthy, not worry about him always being sick and want to feel proud when I show my friends and family our new home next week as well."
Then I would simply say something like "You told me your sons health was very important to you and all our family should be safe and healthy.
You'll be happy to know that our process of cleaning carpets is 100% natural for pet and children safety and...."
Now I could on more, but with just this one example above, see how those 3 simple questions took a simple want for carpet clean and turned it into an emotional and important investment for their sons health and also brought out the emotions of feeling proud of their new home.
All I did was simply pull the most important things or desires out and then told them how I help with those desires. Like when I said "100% natural for pet and children safety..."
Try these 3 questions next time you speak with your next client and see how much easier the sale becomes.