Have you ever driven 20 miles for an appointment only to find out the homeowner or prospect has just stepped out and will be back later? This is the most frustrating part of sales calls. Even if I've confirmed the appointment the day before or day of, it seems unavoidable. Sometimes I wonder if the person is really home but just avoiding the sales call. Do these people just cave in to sales pressure and allow the appointment and then just decide not to go through with it?