OMG Claude Whitacre!!

23 replies
Who remembers when Borders bookstores went out of business?

In my zeal to scoop up all the books on marketing, advertising, business and sales at deep, deep discounts, I didn't really look at all I purchased. I just grabbed whatever was on the selves.

So CW in his latest post mentioning Spin Selling got me thinking that I've seen that title in my collection. So out to the secret book stash vault I started looking. (Okay in my garage on the book shelve near the dryer)

I pull out this plastic wrap book combo.

HOLY SAINTS OF SELLING BATMAN!!!!

I have Spin Selling and Spin Selling Workbook.

Sinking my jagged split finger nail into the plastic I had to find out what CW is going on about.

OMG CLAUDE WHITACRE!!! I didn't get to sleep until after 2 am EST.

This book is phenomenal. I can't wait until I get into the workbook.

OMG CLAUDE WHITACRE!!!

I hated homework back in school but this book and all of Neil's research makes sense and answers some questions I've had for a long time.

A lot of what he writes I figured out on my own but not with the depth of understanding he presents.

OMG CLAUDE WHITACRE!!!

What did you do to me?

OMG CLAUDE WHITACRE!!!

I've got to go read more
#claude #omg #whitacre
  • Profile picture of the author Claude Whitacre
    Yeah, if you're in sales..it should be in the top 5 "Must reads". If you are in business to business sales..it should be the top One "Must Read"


    I read the title of this thread and thought "I wonder if he found out that I was born in Canada and raised by Canadian geese...until I got the flock out of there."


    Honestly, there are a few sales books so very Game Changing, that they should be required reading. Spin Selling is at the top.

    High Probability Selling is another.
    The Ultimate Sales Machine is up there as well.
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  • Profile picture of the author bob ross
    Claude you ever read Joe Girard's books? He was the Ben Feldman of the car sales industry. I lost my copy but one of the first sales books I read was his "How to close every sale" and it was some pretty hardcore stuff, I loved it.

    He would stock packs of all different brands of cigarettes in his office and would ask a prospect what they smoked. Then he'd give them a whole pack. He'd make you feel compelled to buy from him just in reciprocation alone. I believe that it reached a point where he'd have to schedule every appointment for car buyers in advance because so many people wanted to do business with him.
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    • Profile picture of the author Claude Whitacre
      Originally Posted by bob ross View Post

      Claude you ever read Joe Girard's books? He was the Ben Feldman of the car sales industry. I lost my copy but one of the first sales books I read was his "How to close every sale" and it was some pretty hardcore stuff, I loved it.

      He would stock packs of all different brands of cigarettes in his office and would ask a prospect what they smoked. Then he'd give them a whole pack. He'd make you feel compelled to buy from him just in reciprocation alone. I believe that it reached a point where he'd have to schedule every appointment for car buyers in advance because so many people wanted to do business with him.
      Yeah, his book was brilliant. And obviously written by someone who actually sold. Every year, he would be the top salesperson in his company. The other salespeople hated him. They would be sitting there all day waiting for one "Up"...Girard would have 5 waiting for him to see them...not to look...not with a service problem...but to buy.

      Was he brilliant? Maybe. But I honestly think he just stood out so much because he figured out what anyone could figure out...how to sell, and keep them coming back.

      Remember, his book wasn't a secret. Any car salesman, even one working along side him...could have done the same thing.

      Feldman and Girard were polar opposites. Feldman was quiet, small, reserved, spoke softly, and looked like an accountant.

      Girard looked like a salesman, sounded like a salesman, and talked like a salesman.

      What they had in common was a deep deep fire burning inside them that would never go out. These men are Legends to me.

      Girard sold 17 cars (if memory serves), one at a time, in one day. That's like running a one minute mile.
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  • Profile picture of the author bob ross
    Yeah just amazing how people like Feldman and Girard were able to totally crush everyone else in their field and get people to come in droves to just do business with THEM.

    There was a commercial that ran on TV about 4 years ago or so about a fictional salesman named "polski" that was hilarious but I can't find it anywhere, does it ring a bell?
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  • Profile picture of the author shane_k
    Girard's book was great.

    I personally think that it was his lead generation skills that really made him the top sales person.

    He was doing cold calls, follow up calls, asking for referrals, handing out business cards to everyone he met, using prospect lists that he bought, using direct mail and even using bird dogs.

    And while he was doing all of these actions his coworkers were standing around the water cooler waiting for the next customer to walk through the door.

    So I think a huge part of his success was he had way, way more leads/customers coming in than his coworkers.
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    • Profile picture of the author ThePromotionalGuy
      This past summer I was in a small rural florida town about 50 miles from home and came across a little used bookstore.

      For 50 cents I was able to pick up Joe Girard's book. I like his style of follow up.
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      • Profile picture of the author Claude Whitacre
        Originally Posted by ThePromotionalGuy View Post

        This past summer I was in a small rural florida town about 50 miles from home and came across a little used bookstore.

        For 50 cents I was able to pick up Joe Girard's book. I like his style of follow up.

        Yeah, you can buy copies on Amazon for a nickel. Get yours now.

        How to Sell Anything to Anybody: Joe Girard,...How to Sell Anything to Anybody: Joe Girard,...
        Nope, NOT an affiliate link.
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      • Profile picture of the author ewenmack
        Originally Posted by ThePromotionalGuy View Post

        This past summer I was in a small rural florida town about 50 miles from home and came across a little used bookstore.

        For 50 cents I was able to pick up Joe Girard's book. I like his style of follow up.
        I picked up a hardcover copy of the Ben Feldman Method
        for a little more than 50 cents at a second hand store.

        Oh the good old days, poking around the Dewey 658 rows!

        Best,
        Ewen
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        • Profile picture of the author ewenmack
          For those who prefer video than reading the book
          Spin Selling, here's a the Author's company
          Youtube channel.

          Around 60 videos all in small bite size chunks of info.

          Neil Rackham is like a friendly old University professor.

          Makes me wonder if he has done any selling himself,
          or really he is just a researcher on the subject of selling.

          Anyways, here's the videos...

          Huthwaite Incorporated - YouTube

          Best,
          Ewen
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  • Profile picture of the author misterme
    Another great book in my opinion is The Wedge. Anyone hear of it? Two things about it stand out to me. One is, this strategy takes the fact that your prospect is shopping your competition into consideration and shows how to drive a "wedge" between your prospect and them in a way that's not bashing. Plus, some techniques are given to create more of a pull sale where you get the prospect to invite you in rather than you trying to close the sale.
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    • Profile picture of the author Aaron Doud
      Originally Posted by misterme View Post

      Another great book in my opinion is The Wedge. Anyone hear of it? Two things about it stand out to me. One is, this strategy takes the fact that your prospect is shopping your competition into consideration and shows how to drive a "wedge" between your prospect and them in a way that's not bashing. Plus, some techniques are given to create more of a pull sale where you get the prospect to invite you in rather than you trying to close the sale.
      Interesting pricing strategy on that book. Not often you see $34 kindle books. Have to say that price makes me real curious on it's content but also makes me hold back from buying it on impulse. $10 or less I just buy it and put it in my queue and some I have had in there for months and never read.

      But I can't bring myself to put a $34 book in there. Interesting self study on how I buy.
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    • Profile picture of the author Claude Whitacre
      Originally Posted by misterme View Post

      Another great book in my opinion is The Wedge. Anyone hear of it? Two things about it stand out to me. One is, this strategy takes the fact that your prospect is shopping your competition into consideration and shows how to drive a "wedge" between your prospect and them in a way that's not bashing. Plus, some techniques are given to create more of a pull sale where you get the prospect to invite you in rather than you trying to close the sale.
      Just ordered it. It sounds like a very much needed strategy when facing competition.
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  • Profile picture of the author Talltom1
    Hey Claude-meister....

    I know what you do, I know how you do it, and I know how much of it you do.

    Do you sleep nites? 1-2 hours perhaps?

    The legend grows. And soon all of us little IM'rs will be on our pilgrimage to Wooster, to sit at the feet of the master....in a vacuum cleaner shop.

    Have a good weekend buddy.

    TallTom
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    • Profile picture of the author Claude Whitacre
      Originally Posted by Talltom1 View Post

      Hey Claude-meister....

      I know what you do, I know how you do it, and I know how much of it you do.

      Do you sleep nites? 1-2 hours perhaps?

      The legend grows. And soon all of us little IM'rs will be on our pilgrimage to Wooster, to sit at the feet of the master....in a vacuum cleaner shop.

      Have a good weekend buddy.

      TallTom
      Tomster; I know you already know this. If you visited me for a day, you'd be sorely disappointed. I've had other retailers visit to spend the day with me to see how I sell so much. It's really boring. Very seldom am I rushing to do anything.

      I may spend an hour with retail customers, and hour on the Forum (in total), a few hours writing, an hour on the phone with clients. To me, a real waste of time is forcing myself to be in the store, working the floor...talking to a visiting dealer. I don't enjoy it at all. Dan Riffle's visit was the last time I actually enjoyed talking to someone in the store.

      For example, today I've sold two vacuum cleaners at retail ($1,468 total) and sold one Local Profit Geyser Client. ($5,999). a few hundred more from this and that. A good day, but not unusual.

      And I've worked an hour or so on my next book. Half an hour or so telling one IT guy what to do next.

      But if you watched the activity? Deadly boring. I suspect if you watched Ben Feldman in a day of selling, or any Legendary salesperson...you'd see the same thing. I could easily do twice as much, without breaking a sweat.

      I had an uncle that made millions selling real estate (and owning it too), I would stop by his office, and it seemed like he was doing nothing. A few phone calls, a few people coming in....he played the guitar a little....Millions.

      I do go to bed late. But I'm reading. I read a lot. Sales and marketing books.

      And my new goal is to get 13 books on selling and marketing out by the time I'm 60. 13 months to go. 9 more books. But even that is just a few hours a day writing....between customers, calls, and playing on this forum.
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      • Profile picture of the author misterme
        Originally Posted by Claude Whitacre View Post

        And my new goal is to get 13 books on selling and marketing out by the time I'm 60. 13 months to go. 9 more books. But even that is just a few hours a day writing....between customers, calls, and playing on this forum.
        Have you thought of going the DK route and co-authoring to get that pile of books written?

        By the way, the race to 60 is on! But I'll let you win. If I could.
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        • Profile picture of the author Claude Whitacre
          Originally Posted by misterme View Post

          Have you thought of going the DK route and co-authoring to get that pile of books written?

          By the way, the race to 60 is on! But I'll let you win. If I could.
          Almost. I can have others edit and proofread. But I'm a pretty quick writer, And as I'm writing one book I add pieces to others at various stages of completion.

          For example, I have 3 books at least partially written right now. After the book is mostly written, it ends up being a case of editing and making sure the ideas are clear.

          It's almost a matter more of compiling information, than creating it. The Scrivener software (Tom recommended it), should help speed things up.

          Kennedy uses co-authors because they pay him big bucks for his participation. It's a great deal for him. And he only has to write half a book.

          Hey..that's not a bad idea.
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          • Profile picture of the author kenmichaels
            Originally Posted by Claude Whitacre View Post

            Almost. I can have others edit and proofread. But I'm a pretty quick writer, And as I'm writing one book I add pieces to others at various stages of completion.

            For example, I have 3 books at least partially written right now. After the book is mostly written, it ends up being a case of editing and making sure the ideas are clear.

            It's almost a matter more of compiling information, than creating it. The Scrivener software (Tom recommended it), should help speed things up.

            Kennedy uses co-authors because they pay him big bucks for his participation. It's a great deal for him. And he only has to write half a book.

            Hey..that's not a bad idea.
            I just looked that up. It looks perfect for some one like me.
            I am specifically thinking of all the unfinished ideas and thoughts
            that go no where specific.

            leaving everything in different files or attempting to keep them in one
            and marking them ... sucks.

            also a quick question for all you prolific writers,
            do you use dragon soft or anything like that .. does it help
            or does it hinder the creative process.
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            • Profile picture of the author Claude Whitacre
              Originally Posted by kenmichaels View Post

              I just looked that up. It looks perfect for some one like me.
              I am specifically thinking of all the unfinished ideas and thoughts
              that go no where specific.

              leaving everything in different files or attempting to keep them in one
              and marking them ... sucks.

              also a quick question for all you prolific writers,
              do you use dragon soft or anything like that .. does it help
              or does it hinder the creative process.
              I've never used it, but I can type nearly as fast as I talk. If typing is slow for you,it would help. Or you could just record your thoughts and get a cheap transcriptional on Fiverr. I did it recently for a seminar I gave. 3 hours of speaking, on paper for about $100.
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              • Profile picture of the author kenmichaels
                Originally Posted by Claude Whitacre View Post

                I've never used it, but I can type nearly as fast as I talk. If typing is slow for you,it would help. Or you could just record your thoughts and get a cheap transcriptional on Fiverr. I did it recently for a seminar I gave. 3 hours of speaking, on paper for about $100.
                I can do that too ... IF i am coding or copying something.

                but

                When I write. Just about every sentence spawns anther idea.
                and another and another ... and now I have a hodgepodge.

                I don't know what it is. Do you remember that saying ...
                I can sell ice to an Eskimo?

                Well, I am that guy who sells the ice to the guy, who sells ice to the Eskimo.

                so I know, I have things worth saying ....
                but in print. I sound like a tard, IF i do more then a few paragraphs.

                I just get lost.

                That is why i was wondering if the dragon thing would help.
                I could just go ..."blaaaahhhh " and then go back and edit.
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                • Profile picture of the author Claude Whitacre
                  Originally Posted by kenmichaels View Post

                  I can do that too ... IF i am coding or copying something.

                  but

                  When I write. Just about every sentence spawns anther idea.
                  and another and another ... and now I have a hodgepodge.

                  I don't know what it is. Do you remember that saying ...
                  I can sell ice to an Eskimo?

                  Well, I am that guy who sells the ice to the guy, who sells ice to the Eskimo.

                  so I know, I have things worth saying ....
                  but in print. I sound like a tard, IF i do more then a few paragraphs.

                  I just get lost.

                  That is why i was wondering if the dragon thing would help.
                  I could just go ..."blaaaahhhh " and then go back and edit.
                  Not a bad idea. I know Dragon takes some practice, because you have to tell it what to do while you are talking. And it takes awhile for it to understand everything you say. But it's probably worth it.

                  While I'm writing, my page looks like a paragraph of writing...and the rest of the page is notes and short parts of an idea. At the end of every hour or so, I have to cut and past the ideas into either another file, or the proper part of the text.

                  Or, with Dragon..you can just talk, and go back later to format. Probably the best idea.

                  One thing I do is write a bunch of questions, have a friend ask them in his studio, and then record the answers. You have to be up for it. If you're tired, you get nothing. But once the juices flow, you can go on for a few hours. At least I do.

                  I think I just found a lady to edit my new books (format and proofread) for a couple of hundred dollars each. It would save me 20 hours or so. And (as you probably know), it's impossible to proofread your own work.
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                • Profile picture of the author misterme
                  Originally Posted by kenmichaels View Post

                  When I write. Just about every sentence spawns anther idea.
                  and another and another ... and now I have a hodgepodge...

                  but in print. I sound like a tard, IF i do more then a few paragraphs.

                  I just get lost.

                  That is why i was wondering if the dragon thing would help.
                  I could just go ..."blaaaahhhh " and then go back and edit.
                  My guess is then in print it would sound like you're rambling and that's what you'd be editing.

                  Why don't you try writing an outline first instead of trying to write? As ideas come to you all you need to do is write one short note about it and pop it in its place in the outline? Then you'd have a structure to it all as a foundation. Then just fill in the thoughts.
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  • Profile picture of the author bob ross
    I love dragon. I put off using it for a long time but earlier this year I started and I love it. I originally thought it wouldn't be any use because of my high typing speed (slightly over 100wpm) but believe me it's faster to talk.

    It doesn't take long to train at all and any mistakes it makes is easy to correct. I found the learning curve to be nowhere near as difficult as I expected. The accuracy is amazing but I believe you need to make sure you're using a good mic too. I use my blue yeti.

    If you have noise distractions when you're working it's probably not a good idea to use but if you can work in a quiet environment it's unbelievably productive. Not only for speed and convenience but for the fact that your hands won't get tired even after 'writing' a couple thousand words.
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  • Profile picture of the author bob ross
    Legit brag (just did this and wasn't fully focused):

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