Where am I messing up in my cold calls?

3 replies
Hello Warriors. As of recently I've been cold calling here and there, I've been getting a lot of interest from decision makers and I've gotten some positive responses, but I have a few problems that I'm dealing with and they are:

-Clients tell me to call them back in a week.
-Client tells me that they want to start their website next year in January.
-Clients tell me that they're interested and that they'll call me back.
-I'm afraid of calling them every week to find out whether they want the website or not. I don't want to seem too pushy or annoying.
-Clients not picking up their phones.

Obviously I'm doing something wrong here. I'm positive that I have the cold calling part down, now all I need is the skills to close the sale. Thank you for reading!
#calls #cold #messing #wrong
  • Profile picture of the author Claude Whitacre
    I know precisely what your problem is.

    You are creating no excitement. Intellectually, they know what you say makes sense...so they don't say "No". But they have no need to act now. They feel no urgency.

    You need a sale. Sale ends Saturday.

    And you are somehow telling them, by voice, tempo, words chosen, that you don't expect them to say "Yes" now. Believe me, I know it's hard to believe, but it's true.

    By the way, those callbacks are just a form of "sales masturbation". It fools you into thinking you actually have a chance. Your offer isn't expensive enough to warrant "thinking it over and buying later".

    Buy Jason Kanigan's sales course. Really, that's your answer.
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  • Profile picture of the author Mwind076
    Originally Posted by Kasparov View Post


    -Clients tell me to call them back in a week.
    Set a day and time to do so, get an email address and tell them you will send them some info via email before the call. You send them your info in email, with a reminder.

    -Client tells me that they want to start their website next year in January.
    Let them know that you need time to set it up, and if they want to start it in January, you need to get started now. Go straight into your pitch, questions for them etc, get them talking about what they are going to do and move into the meeting/sale/whatever it is you need to do.

    -Clients tell me that they're interested and that they'll call me back.
    This is a blow off, tell them you are available now if they are interested, or set a time to speak with them or meet with them to get the ball rolling. DO NOT leave the ball in their court, you follow up if they won't talk to you right then.

    -I'm afraid of calling them every week to find out whether they want the website or not. I don't want to seem too pushy or annoying.
    There is no need to call every week. They get one initial call, and if there is not a sale, or they truly needed you to call back you should have an appointment to do so. If they don't show up, or don't respond to that second call, move on or you'll chase them forever. People that are interested don't need more than 1-2 calls.

    -Clients not picking up their phones.
    Welcome to the world of cold calling...get used to this. Leave one message "This is Mark calling, please call me back at _____." Then make one call a few days after that and try to reach them. If you don't, move on, hit them again after you're done with that list.
    Hope that helps Feel free to PM me if you'd like more help.
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    • Profile picture of the author BrownHornet
      I want to thank you for your responses because I am experiencing the same pushbacks as the author of this thread.

      I appreciate that everyone's words are truthful and encouraging.
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